Patanjali Store — Patnjali's brown basmati rice

Address:	BASAVANBAGEWADI.586203 Dist:-Vijayapura (Karnataka)
Website:	[email protected]

Earlier I have purchased brown basmati rice here in patanjali store but when I opened that packet I saw there some rices jointed justlick with thread.I complained to the shop but he said you have opened the packet I am unable to do anything...but how can I know without opening the packet how is the rice and what is the problem.On the rice packet packing date is 01/2021 and noted that best before 24 months from packaging batch no is E7E 2100001. So what can I do now I think why should complain consumer forum( Grahaka vedike) .I donot know the patanjali shoper not properly responsing to the consumers.
So I there fore I request you to please look after this matter do the needful urgently
Thanking you sir and oblige