[Resolved]  Pavers England — Black shoes for men

Address:

Mumbai City, Maharashtra, 400005

I purchased a black man shoes metal toe from PE showroom at Colaba. Witching first six months of purchase the metal toe came out and the stitching was damaged. The article code is YGMAB3201-w
The Colaba branch shut down almost at that time and after lot of search and work I landed my shoes for repair at the Worli branch. Complaint no 1597.
The shoes have been lying the for three months now and no action has been taken. I have visited twice but they said we don't have the material to repair the shoes. And they refused to return the shoe. No attempt was made during to undertake repair and I was not even informed. Only on my query would they say they are looking at it. The way shoes were stored at the shop, they are now not even worth looking at. The shoes costed me 10900/- rupees.
The company has just raised their hands off the issue.
Kindly help.

Madhvendra singh