Pavers England Customer Care
Pavers England Ltd.
Customer satisfaction rating: 48%
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COMPLAINTS

Pavers England Customer Care

Pavers England Ltd.

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Santacruz
Mumbai
Mumbai City District
Maharashtra
India - 400055

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Customer satisfaction rating
48%
Complaints
110
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Pavers England Complaints & Reviews

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Pavers England — refund of returned product suede navy blue loafers for men

 Shiv Bhutoria on Sep 17, 2019
I have raised a refund request against my order. My shoes were collected by blue dart courier on 7.9.2019. But till date, there is no response from pavers england. They are not responding to mails and calls. There is no way i can contact them.

I had purchased these shoes from the official website of pavers england.

Pls help me get my money back at the earliest....
Complaint comments  Read comments Complaint category Online Shopping

Pavers England — sandals sole has fallen off. shop not willing to repair

 Vishinvittal on Jul 12, 2019
I bought a pair of sandals from pavers england express avenue chennai and the footwear is in good condition but the one of the soles have fallen off. Im even willing to pay for the repair but the shop is not willing to repair the pair of sandals for me. Now what do i do? And no one else is willing to do it for me. Kindly give me a solution. If the sole is replaced. I can very well wear the pair of sandals...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pavers England — ticket number 30538

 [email protected] on Jun 24, 2019
I bought shoes from pavers, international airport Mumbai six months back
The shoe is in a pathetic condition
The heal was broken from issue and outside leather was completely out of place

I gave it for replacement / repair
I was told that warranty is only for three months
U think I buy a shoe for three month at a whooping amount of 3000 INR ?
I gave been patronising pavers but don't think will do any more
Please advise on status of ticket no 30538
Will appreciate if I get a replacement...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Pavers England — refund not received

 Englishaugust on Jun 12, 2019
This is to bring to your notice that i ordered a pair of sandals from Pavers England worth Rs 2, 999 on 11 April, 2019. The mentioned amount had been deducted from my account but unfortunately i didn't receive any delivery for many days. I called Pavers Customer Care and mailed them several times and on 17 May, Pavers responded back through Smita Patil. She asked for all my bank details and the required information and assured me that my amount will be refunded. Since then, after making several calls there is no response from her side.

I request you to look into the matter as soon...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pavers England — product not yet delivered even after a month!

 Zual Moi on May 30, 2019
I placed an order on 7th may 2019 through debit card payment and i have not received the item even till today, almost a month already. They provided a wrong tracking number so i cannot even track where my item is! I called them through their number so many times yet no reply so far. So i contacted them through email and they said they are working on tracking where my order is and yet no reply again after a week now! I asked them to cancel it and refund the money, again no reply whatsoever! Just 2 days before i ordered this i had made another order through cash on delivery and i received it within...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pavers England — non refund of shoes returned

 Monishakapoor on May 20, 2019
Sir
I have returned the shoes because they were tight fit within 24 hour in the condition i had received them. I had returned the shoes on 10/5/19
But since then i have contacted the delivery company who confirmed that the shoe reached the vendor on 14/5/19 but no refund has been initiated. I have sent many mails and called their customer support number 100 times but no body picks it up and they never return the call...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Pavers England — cracking of shoe sole

 Neeta Shetye on May 3, 2019
Date: march 31, 2019
Location: mumbai kurla market city
Article code: kfmsan4101-n
Shoe size: brown, 42
Ticket number: 00029314

On april 1st, i had sent an email to [protected]@paversengland.com describing the issue of the cracked sole and mentioning the following:
“i am quite dissatisfied with what has happened and had not expected this for an expensive product from a company like pavers. I sincerely hope that the sandals are mended and returned”. I also attached an image of the product.

Again on april 30, i send another reminder email...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pavers England — ladies handbag

 Ratan Misri on May 1, 2019
I had purchased a black ladies handbag from Bhubaneswar Airport on 8th Feb. 2017.
At the time of purchase I was told the bag Had a lifetime warranty.
The handles of the bag are breaking from near the top rivets. Bag used 8 or 10 times.
There is also some peeling of the skin at the bag corners on both sides.
Amount paid by ICICI debit card Rs 2, 799/-
Bag cannot be used.
Please arrange to Refund the money and collect the defective bag....
Complaint comments  Read comments Complaint category Products & Services

Pavers England — fraud

 Col Raj Kumar on Apr 19, 2019
Pavers england is a big online fraud.
I selected a pair of shoes showing 70% discount. When i checked out for payment the discount changed to 30%. When zip contacted them i was told the discount is color dependent. I was informed that brown color is 70%. I said ok, i shall go with brown.
When i selected brown it showed out of stock. Good going so far. The customer care was contacted again. They said they will look into. They reverted next day saying it has been made available. I immediately bought one and my order was confirmed for never to be delivered. I am still waiting for it...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pavers England — order placed for shoes not received till date [Resolved]

 mvali on Apr 12, 2019
I ordered for shoes on 28th of march 2019 from pavers india official website and paid for the same from my credit card. Got an official confirmation on the same date giving my order no.: pe181646

Till date have not received my shoes. Tried calling up on the tel no given in the website but no answer. I have also sent emails for the same on the given email id but no reply for the same as well....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Pavers England — ur bloody # staff mr. bhaskar from tirupati airport... [Resolved]

 Prabhu Prabhu Kiran on Apr 10, 2019
Mr. Bhaskar ur staff @ tirupati.. Bloody fool don't knw how to behave with ladies... I want all his details or else i wl make this big issue... The # mr. Bhaskar he is very rude towards customers tht to lady customer... As my wife she was hurry to fl8... So that she left him... Or else he use to die on that day... How cheap u pavers england people are... U people recruite these kind of buggers......
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pavers England — wrong product received; refund money still not received

 padmini konwar on Apr 1, 2019
I had ordered a pair of black heels from pavers england online from their official site. My order number was pe181331. I had placed the order on 7 th march 2019. On being my first purchase, i also got a discount.. The cost of heels was rupees 3500, i got it for 3000. Whn the finally arrived, which i paid through cod, i was aghast to find that the package didn't carry any heels.. It was flat object. It was most probably a wallet. I didn't even open the package thinking i might damage something, and it would be difficult later to return it. I tried to contact them in their official contact number,...
Complaint comments  Read comments Complaint category Online Shopping

Pavers England — shoes damage [Resolved]

 srinulatha on Mar 28, 2019
I have purchased pavers england shoe in tirupati airport shop on 17.02.2019 hsn code 64029190. Purchased shoes bottom got damaged

Purchased shoe has one year warranty i am trying to contact unable to reach. Inorbit hyderabad shop closed.

I request to replace shoes suggest whom to contact.

Address

Plot no 147&148, shrisivasai hilltop, flat no 4b, prashant hills colony, raidurgam, hyderabad -500008, india...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pavers England — soles of the shoes got cracked and split across the instep

 R_aj on Mar 27, 2019
I have purchased shoes on 11th september 2018 from one of the showrooms of pavers england. I have paid rs. 2999 for the shoes. Few days back soles of the shoes got cracked and split across the instep. When i approached the salesman at the showroom, he carelessly argued that they are just service provider and need to contact their customer care number and email. I call their customer care which got unanswered even after several attempts. I also send them email regarding the shoes with bill details last week and haven't got any reply....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pavers England — damage shoes [Resolved]

 Mukesk Bairva on Mar 20, 2019
Sir,
I am brought a shoe from patna airport outlet shop from oct. 2018. Which damage upper and insole totaly. Upper lather un pasting and latger also melting around pasting area.
I am contact at patna airport outlet shop. They are telling to me for register complain. Please repair/replace
Regards
Mukesh
[protected]
[protected]
+[protected]...
Complaint comments  Read comments Complaint category Credit Cards

Pavers England — sandals replacement jpri

 H Hema Latha on Mar 17, 2019
Hello
Greetings!
I have bought a pair of pavers england in ea mall on chennai on dec. 2018 in a sale, having great faith in the brand. I could use them hardly for 15 days. If you knew these are not usable, you shouldn't have sold them. I visited your shop. It was of no use. I hope you will take action to refund or replace them.
Regards
Hemalatha...
Complaint comments  Read comments Complaint category Products & Services

Pavers England — stones missing from slipper pair

 Sheru jain on Feb 15, 2019
We would like to inform you that few stones are missing from the flowers in the slipper pair. We have brought it from guwahati airport, bill number being 180/589 dated 16/05/2018. Item description below tp7 105 beige 6 (39). Being such a repututative brand it is surprising to see such a thing happening in the brand. We request for a replacement of the slipper as a resolution of the same...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Pavers England — sole pasting of shoe came out. [Resolved]

 udai agarwal on Feb 5, 2019
I have purchased the shoe on 23 april 2018, from your outlet at ranchi airport, the billing was in the name o[censored]dai Kumar Agarwal. The pasting of shoe has come out already in few months, I live in lucknow but i you dont have any outlet here, kindly help me in getting my shoe repaired, i have asked at your outlet in patna, they have suggested me that i should file the complaint online and your representative will collect the shoe from my house and will get it repaired since you do not have any outlet here in lucknow.

regards,
udai.
[protected]...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pavers England — purse

 Sudha Deora on Jan 18, 2019
I the undersigned had purchased a purse from your oberoi mall store goregaon east, the purse was defected so the concerned shop altered the purse but damaged it at the same time n now m not getting any response from their end. Didn't expect such a service from such a good brand. Please look into the matter n please give me the refund. Please give me some response....
Complaint comments  Read comments [1]Complaint category Other

Pavers England — quality complaint

 L.d. Narula on Jan 11, 2019
Dear sir
This is to bring it to your kind attention that i purchased 3 pair of shoes on 21st of november from your goa airport. Photos of the design purchased are attached. But i am sorry to inform you that one of the pair has shown the signs of wear just after 3 days o[censored]se and looks very shabby to use it. May i request you to please guide me how to get it's replacement or refund etc or what ever is your policy.
With warm regards

L d narula
[protected]
[protected]

Ps problem is in the pair with ref no
Bimso 8202 blue colour shoe...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

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