Pavers England Customer Care
Pavers England Ltd.
Customer satisfaction rating: 50%
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COMPLAINTS

Pavers England Customer Care

Pavers England Ltd.

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Address
Santacruz
Mumbai
Mumbai City District
Maharashtra
India - 400055

Customer Care Phone Numbers and Contacts

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37
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26

Customer satisfaction rating
50%
Complaints
86
Pending
1
Resolved
42
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Pavers England Complaints & Reviews

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Pavers England — shoes repair - damaged one

 Ravina Dhoot on Dec 10, 2018
Hi.. I have bought shoes. They got damaged. I gave the same to the pavers store located at phoenix mall lower parel mumbai. But i am very disappointed on the feedback received and the way it communicated. I expect suitable actions will be taken. Awaiting your positive feedback.
Atleast the repair service should be provided.

Let me know if any further details are required....
Complaint comments  Read comments Complaint category Business & Finances

Pavers England — handbag peeling off

 Nesy on Dec 10, 2018
I had bought a handbag of yours from chennai and now it's peeling off..in fact the outer part is powdery now. Kindly tell me, where it can b send for a replacement or repair as it's one of my favourite bags. At present i'm residing in kerala.
I really want it repaired ibfact replaced as soon as possible.
Hoping for a positive reply as soon. As possible...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pavers England — leather texture differs on pair

 yazdib77@gmail.com on Sep 26, 2018
Please refer to my complaint registered with your Lower Parel Phoenix store vide Tkt No: 26708 dates 26/09/18. I don’t want to put my review or complaint on your web site as I am using Pavers Shoes since last more than 5 yrs and all at home are very happy. This is one incident where by mistake the same is delivered to me.
The store has the photos also and the pair is delivered to them for exchange which is bought just less than a month. Ww...
Complaint comments  Read comments [1]Complaint category Fast Food Restaurants

Pavers England — ripped shoes [Resolved]

 vkairiene on Aug 26, 2018
Hello.
I bought shoes (Sketchers) from pavers in stevenage on 30.06.18. After a few weeks of wearing them, one of the shoes ripped at the toe. They have not been used every day and sketchers are meant to be long lasting shoes. Still have a receipt and the box.
I'm not happy with this so can i have a refund or claim my money back. So can i take them back to the shop?
Kind regards
Virginia...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Pavers England — I'm complaining about being sold two different shoe size of the same pair of shoes [Resolved]

 Sneha Sodhani Dhoot on Aug 21, 2018
Pavers england customer care department.

Sir,
We are residents of jodhpur, india and were visiting srilanka. On our way back we had bought a pair of flip-flops of your brand on the 16th of august, 2018 at sri lankan international airport. Upon returning home it came to our notice that the flip-flops were of two different sizes, one from the pair was size 38 and the other size 39.

Details of the purchase are as follows:
Invoice no. : 2912
Customer: usha dhoot
Nation: india
Date of invoice: 16th august, 2018
Amount of invoice:...
Complaint comments  Read comments [5]Complaint category Clothing, Shoes & Accessories

Pavers England — refund problem for cancelled orders [Resolved]

 sndhal on Aug 7, 2018
I had placed two online prepaid orders as detailed below :
Order no : pav5093 of rs 1450/-, this order was cancelled by the company.
Order no : pav5097 of rs 2000/-, this order i had cancelled by me by not accepting the delivery.
Even after repeated reminder i have not received the refund for above two cancelled orders.
May kindly refund me the amount (Rs.3450/-) at the earliest
My contact details :
Sribanta narayan dhal.
Email : sndhal@yahoo.com
Mobile : [protected]...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Pavers England — mumbai t2 pavers - didn't received the courier yet for pune

 Psp2325 on Jun 15, 2018
Hi, i shopped at mumbai terminal t2 on pavers england two men shoes. We took one with us and we asked for another to courier at our pune home address. And we didn't received the courier yet and no information on that at all. Unfortunately i have lost my wallet and with that lost the receipt details so can't call to store and check on that. Tried to find the number but no where it's mention. Please help me to get my courier or atleast give the number of t2 pavers england shop so that i can contact.
Purchase date: 29th may
On name of satya prakash sahu.
Let me know if any other...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Pavers England — shoes sole got separated [Resolved]

 Prasad0913 on Jun 1, 2018
My friend bought pavers leather shoes (Brown) from your shop from viviana mall, thane & he gifted me that shoes. Currently that shop has been closed. I have hardly use that shoes but it’s sole got damaged (Separating) and stitches of thread coming out. It is to request you, please consider my request and give me solution for this. If you have service or replacement centre then let me know

Regards,
Prasad chavan
Thane...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Pavers England — hand bag

 Anuja Kumar on May 19, 2018
I had bought a hand bag from bhubaneswar airport pavers england shop about a year back.

The bag was of 4000/ rupees and now it has started peeling around.

On 16 may 2018 i was flying out of kolkata and in the kolkata pavers england store i required the sales person gave me a number to call and informed that i will be instructed what to do next.

I called a number of times but did not get any solution. Anyone picks up the call just says will get back but never does.

Please solve my concern.

Anuja kumar
[protected]...
Complaint comments  Read comments [3]Complaint category Department Stores

Pavers England — not able connect them need to return my shoes bought online need to change size is incorrect

 luckydhiraj on May 18, 2018
I bought 3 shoes and got delivered today, unfortunately it’s over size for me and i want to change to one size smaller. I tried all mediums to connect but failed, your customer care number ‭[protected]‬ is not working, i sent e mail no response, also tried login in on the website but failed... I m bit worried looking at the connectivity you maintain to your customers. Really disappointed... Please call me or respond my number is [protected]
My order number was[protected],[protected],[protected]....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pavers England — shoes- gave for replacement but was rejected

 adeshoswal7 on May 12, 2018
I had bought brown leather shoes which turned into three tones as time passed. Now i can't wear them because they look funny and the shoes had lifetime warranty so i placed a complaint but the issue was not solved.
Ticket number 23426
Article code bin 506202
I have been customer of pavers england for a long time but this was the first time i felt unsatisfied with the service....
Complaint comments  Read comments Complaint category Products & Services

Pavers England — shoes got damaged in 4 months..!!

 vishalchafale on May 7, 2018
I have bought pavers leather shoes from your shop at inorbit mall, vashi, navi mumbai on 14 th oct 2017. With 4 months of use it’s sole got damaged. I have contacted shop and they told me that they can’t help me and for replacement i should contact customer care.
It is not all acceptable getting shoes damaged with only 4 months of use after paying hefty amount.
I want replacement for my shoes as early as possible.
Kindly consider the case.

Regards
Dr vishal
Navi mumbai
[protected]...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pavers England — tear of leather on my formal shoes [Resolved]

 shivang.ganatra on Apr 10, 2018
Hi this is shivang ganatra. I bought a pair of shoes from kurla phoenix showroom and it is been around a year the leather has been torn. The shoes i have brought were almost costing rs 10, 000 and it was promised that any thing happens to your shoes we offer a life time warranty.
I have already submitted my shoes to kurla store at phoenix and the revert comes that we cannot do anything. Is this the service that such a brand provides to it's customers.

The damage is caused by just wearing shoes for a year and the leather is torn and we speak on quality of products.
Check...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pavers England — regarding service for footwear [Resolved]

 Purvi Jariwala Jadav on Apr 5, 2018
My service ticket no is 23491. Footwear purchased and given for service at phoenix lower parel show room. No one cares to reply after making several calls. It has been more then a month. I just need to stick stones on my sandles. But after making several calls for a month i came to know that they don't find matching ones. No one bothered to call back. Very poor reply and service this time....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pavers England — two pairs of shoes

 Vikam on Mar 9, 2018
Hi... I am a very disgruntled customer. I have shopped for all my shoes from you but a gift given by my mom to me from your airport outlet is pathetic. I have handed both pairs to your infinity malad mumbai outlet and yet to hear even from you. Almost 7k down the drain. Money doesn't grow on trees. Plz tell me why shouldn't i take your company to court. Check the state of shoes in a period of 9 months where have only used them at office and not regular roads. My complaint numbers are 23367 and 23368....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pavers England — return problem [Resolved]

 Patelpriyesh on Feb 24, 2018
Hello there,

I had placed order on 25th jan 2018 and my order number is #[protected]Shoes) worth rs 2999. I had exchanged this shoes due to size issue. Shoes were taken away and now i got the delivery of new shoes of my size. Delivery boy is again asking for the money.

I had already paid the money for the order no. #[protected] and when i send it for return/exchange they did not demanded any money money is on your end only. And now when they deliver shoes of my size again they are demanding money how it is possible to pay money 2 times just for an exchange.
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pavers England — upfront cheating.

 Vikas Kangude on Jan 16, 2018
I bought a pair of shoes worth 8k from chennai airport. While purchasing, the sales person said that the shoe will loosen up as i told him that it was tight. Also he did not have size 10 in stock. He said that you take this 9 size and if you are not comfortable, change in 1 month anytime.
When i went to change, in the same outlet after 20 days, as i had another flight & didn't get any chance to go to airport till then. The person straight away denied the exchange. This is the cheapest, worst and unbelievably bad service i have ever seen in my lifetime. Also i have called 3 times to customer...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pavers England — bad quality shoe and disgusting service of pavers england...

 Shafik A on Dec 28, 2017
*very bad quality and the most disgusting service i ever experienced in my life*

I bought a expensive pair of shoes from pavers england, phoenix market city pune, the first time i wore it was good but within 3 months inner sole gets totally suppresed and giving me blisters on both heels, outer sole gets totally rubed down so slippery and it is very uncomfortable walking on tiles or any plane surface, the shoes certainly arent the wrong size, infact they are problematic each time i've tried they still hurt a lot, when i visited the store recently with all my issue then, they said me...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Pavers England — lack of transparency [Resolved]

 VishalMarwaha on Dec 3, 2017
Dear sir.

I dr col vishal marwaha. Principal amrita institute of medical sciences. Kochi. Kerala purchased a shoe at your outlet in mumbai airport on 3 dec 17. I was told that i will get 1000 rs discount. But the staff did not say that second purchase has to be of rs 3000 minimum nor is it mentioned in your ad. It is mentioned in your voucher in small print and the voucher was not given to me by the staff. I bought a belt of rs 2500 and had to buy a polish of rs 525 to make a purchase of rs 3000.
I felt cheated by pavers england and will like to say this is lack of transparency....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pavers England — wallet extremely bad quality

 Kamlesh SPatil on Nov 7, 2017
Hi,
I have purchased wallet for my dad quality was extremely bad.
In couples of days colour started fading and it started looking like an old wallet as if it was been used for years.
I have returned back to the stores at airport (Mumbai domestic airport t1).

I wanted the number of customer care but sameer counter staff straight away denied that he can’t provide me the number upfront on my face very rude...

When i returned back the wallet time line given to me was 15 days. Now it’s been more then 15 days unacceptable service and 3rd grade products.
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Recently Discussed

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Pavers England
handbag peeling off
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Pavers England
shoes repair - damaged one
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Pavers England
ripped shoes
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I'm complaining about being sold two different shoe size of the same pair of shoes

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