Pavers England — pavers england shoe threads coming out

Address:

13 firstfloor 8th main arehalli layout chikkalasandra, 560061

I bought shoes from pavers england chennai airport outlet. Having threads coming outlet issue. Raise the complaint on email address which available in website [protected]@paversengland.com but it bounce back.

Need to know how to address... I based in bangalore and cannot go to chennai for repair of shoes.

Number[protected] not connecting

Not sure what is the medium to address