[Resolved] Pavers England — Substandard quality

1 Review
 g Google on Mar 27, 2017
A look at the number of complaints on this page and the response rate establishes the fact that Pavers England does not bother to resolve consumer complaints I am letting the picture below do the entire talking. One is a bag I purchased from a strret vendor 7 years back, the other is a Pavers bag barely a year old! Surpirsed???
Says a lot about the price v/s quality delivery of Pavers (of course, their dismal customer care is another story altogether)

Substandard quality
Substandard quality
Complaint marked as Resolved May 19, 2017

Complaint Status

[Apr 13, 2017] Pavers England customer support has been notified about the posted complaint.
Verified Support
Pavers England Customer Care's response, Apr 18, 2017
Dear Customer,
We regret the product inconvenience caused to you.
Kindly share product and purchase details with us at wecare@paversengland.com. Our team will get in touch with you further.
Customer Care
Pavers England
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    Santacruz, Mumbai, Maharashtra, India - 400055
    Pavers England - Substandard quality