[Resolved] Pavithra Bandhan — refund of amount membership pbf6686

chhibba

from Delhi, Delhi

Address:	110064
Website:	[email protected]

As assured by the comapny, the marriage would be fixed in 120 days, otherwise they would refund the amount or i can ask for refund at any time, if i am not satisfied with the services. They would also appoint adviser to provide the profiles.
I took membership on 13th april, 17.in the very first week, they provide the profile of same gender. On my complaint next week they provide two profiles, which are much older. I noticed, they just completed formalities, not serious. I asked for the refund in the very second week. Till date, i sent morethan 20 mails, not even a single reply have been received and they are not contactable, nor providing any profile.
I want my refund
Regards

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Sep 12, 2017

Complaint marked as Resolved

Pavithra Bandhan customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

Pavithra Bandhan Customer Care's response Hi you have not cheated but you have not understand the concept. We shared more profiles as per your match also but you stick with refund only. Pls read policy it's not only mentioned for refund but also mention in which situation you will not get refund. Its not single handed job. We told you have option to search from website from your spare time but you never did that.

Aug 10, 2017

Updated by chhibba Please check the agreement, I got from you, on my payment of Rs.7500/-, if I am not satisfied at any time, I can ask my refund or marriage fixed by any other source, I can ask my refund.
Please check your record, how many times, your Manager or Advisor sent the Profile. In the very first week, I got profile of few girls, instead of boy. On my request, next week, you sent profile of few boys, those are morethan 35 years old(just to complete the formalities), after 15 days, you sent four profiles, thats all. I tried my level best to speak with the advisor, one Mr. Sidhaarth, Mr. Armaan, or Mr Sagar, no one pick the phone. Once I got phone call and advised me to check by my self and search, if find suitable then tell the details to
Advisor. But I am sorry, the nos. given by the Advisor, not picked at any time. Its complete waste of time of last five months. Instead of refunding the amount, you are making excuse. Please advise, whether you would refund the amount or not. I have all the options opened. I know how to get money. I already given all the documents and mail to our Legal Deptt. to take initiate, including Consumer courts.
This is the last msg. If I dont get any reply, responsibility lies on you .
with regards
Vinod Kumar Chhibba
[protected]
[protected]@gmail.com