Payback.in — Order Not Delivered

Address:Bangalore, Karnataka, 560001
Website:payback.in

I placed a redemption order in my Payback account [protected] on[protected]. The said order was dispatched through DTDC and reached Hebbal, Bangalore on[protected]. It is yet to be delivered to me. When I contacted the DTDC offices, they said it is not traceable. When I emailed PAYBACK Customer care, they replied requesting me to wait till[protected]. On[protected], they sent mail stating order was delivered on[protected]. I have never received it. I have sent two emails since then and there is no response from them. I wonder how the parcel misplaced by DTDC for over two weeks can be suddenly delivered. It is clear case of CHEATING. I want my reward points credited to my account.
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    Loyalty Solutions & Research / PAYBACK.in Phone
    +91 12 4433 5900
    Loyalty Solutions & Research / PAYBACK.in Address
    Ground and 1st Floor, Plot No 34, Sector 44, Institutional Area, Gurgaon, Haryana, India - 122003
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