| Address: 122, Lenin Sarani, Kolkata, West Bengal, 700013 |
Dear sir/madam,
We have paid emd from wbtenders.gov.in on 1st feb, 2019 but my challan was not generated, however, the payment has been deducted from our canara bank account.
The following are my payment details:
1. Bank account no :[protected]
2. Reference no. : techproc[protected]
3. Tender id : 2019_hfw_128149_1
Therefore, requesting you to please provide my challan so that i can claim my refund from the concerned authority.
With regards,
Reliable hospitality services
[protected]
[protected]
Mar 31, 2019
Complaint marked as Resolved
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2019
Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,
With reference to your query regarding your online transaction you are requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.
Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.
Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)