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Paynimo / TechProcess Payment Services Complaints & Reviews

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Updated: Feb 20, 2024
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Paynimo / TechProcess Payment Services reviews & complaints page 45

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G
Giteshkhambe
from Mumbai, Maharashtra
Jan 24, 2019
Resolved
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Address: 400703

Hi
Yesterday i was trying to pay electricity bill through your service, amount is deducted from my bank account but transaction declined. So please return my amount in my bank account on urgent basis. Please find below bank and transactin details

Bank name:icici bank

Transaction id [protected]

Awaiting quick response

Thanks and regards
Gitesh
[protected]
Jan 26, 2019
Complaint marked as Resolved 
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Jan 25, 2019
Updated by Giteshkhambe
Awaiting for reply
Dear sir
I make payment for muthot gold loan from axis net banking
axis bank ltd
Ac no-[protected]
Amount-3462.98
Date-25/1/2019
Transcattion id-INB/[protected]
Money deducted from my Axis account but not credited in muthot gold loan so please check and return my payment immediately

payment deducted but transaction not completed - Comment #3336246 - Image #0
[email protected]'s reply, Jan 26, 2019
Money deducted from my axis bank account but not credited in muthot gold loan
I make payment through net banking from techprocess but payment not credited in muthot gold loan so please check the issue
Here I attached photo of transcation
My account details is
Axis bank ltd
Vishwakarma enterprises
Ac no-916020047480454
Ifsc-UTIB0001743
BRANCH-MANIKTALA
AMOUNT DEDUCTED-3462.98 (date-25/1/2019)
I paid MSEDCL bill through Paynimo UPI gateway the accout got debited but does not reflect on the merchant side.

Date of transaction: 19th Jan 19 11:47 am

Dear Customer, acct XXXXX has been debited for Rs.1060.00 on 19-Jan-19 towards linked [protected]@icici. UPI Ref no[protected]
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    Naveen16
    from Bengaluru, Karnataka
    Jan 23, 2019
    Resolved
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    Website: www.paynimo.com/paynimo/index.html

    Hi there,

    When I was placing the order for my Indane LPG Consumer ID: CX18103617 on 19 Jan 2019 at 09:05 am.

    When I tried to pay for LPG with UPI it redirected to your "Paynimo Gateway".

    And an amount of Rs. 685/- was debited from my UPI account stating that "No Response Received for 5 mins."

    Here is my UPI Transaction ID for reference:[protected].

    Please check this on priority and initiate the refund ASAP!
    +1 photos
    Jan 24, 2019
    Complaint marked as Resolved 
    I had contacted their representatives, in order to get my refund.
    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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      vishwesh pal
      from Varanasi, Uttar Pradesh
      Jan 23, 2019
      Resolved
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      Resolved

      Respected sir - i am mr. Vishwesh pal sir i made a transstion-469 ruppes on date[protected]&[protected] to eiectrisity bill pament for uppcl electric board by bhim app (Link-punjab national bank) through techprocess. But my 469 ruppes not deliver uppcl account. While 469 ruppees deducted frome my p. N. B. Account. So please solve my problem for retuning my ammont in my pnb account.
      +2 photos
      Jan 28, 2019
      Complaint marked as Resolved 
      respected_consumer complanist- my all problem is solved paynimo/techprocess within 2 to 5 days and all deduted amount credit in my account.company informe with meassage system.so more thanks indian consumer complanist forum withgood work&all team.
      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
      Verified Support
      Jan 23, 2019
      Paynimo / TechProcess Payment Services Customer Care's response
      Dear Sir/Madam,



      TPSL ID:[protected]

      Bank Reference ID:[protected]
      Merchant transaction ID: 76163007867520190118183571417
      Transaction Amount: 469
      Transaction Date:[protected]

      The status for the above mentioned transaction was reported as pending at our end as we had not received the response in real time from customer's bank's end.



      Accordingly, as per our standard process, on receipt of the recon file, the said transaction was processed as refund and the refund instruction was sent to the customer's bank on[protected]

      Regards,
      Customer Service,
      Tech Process Payment Services Ltd.
      Jan 23, 2019
      Updated by vishwesh pal
      RESPECTED SIR-in my account credited with rs.469.00,[protected] at time15:57:07 .but i pament in two date[protected]&[protected].so other date ruppes credited in my account.see picture in complain who attach with add photo.

      Jan 24, 2019
      Updated by vishwesh pal
      RESPECTED SIR-i made a transsition 446.00 ruppes on date[protected] through ubi net banking/techprosses to uppcl electric board.but it faild&rs 446.00 ruppes deducted frome my union bank account.so please refer my 446.00 ruppes in my account. see picture with attachment.

      I paid an electricity bill amount of Rs 4106/00+convenience fee and tax to bill AC no [protected] through debit card option.the aforsaid amont has been debited from my bank AC but the bill has not paid to the uppcl.please look into the matter and inform me.this payment was made on 17/01/2019.
      Previous transaction is pending/failed If amount has been deducted from your bank account then please wait for atleast 24hrs for next status update otherwise go for repayment.
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        S
        sajeevmca
        Jan 23, 2019
        Resolved
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        Resolved

        Address: Thiruvananthapuram, Kerala, 695583

        Payment got deducted but it got failed saying no response received for 5 mins.
        Amount deducted was of rs 681.50 and transaction was done today on 23rd jan 2019.

        Please find below the details

        Error received:
        "
        Your transaction is failed. Reason of failure: no response received in 5 min
        Order no.:rf[protected]
        "

        Order no.:rf[protected]
        Upi refno:[protected]
        Amount deducted: 681.50
        Feb 25, 2019
        Complaint marked as Resolved 
        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
        Verified Support
        Jan 24, 2019
        Paynimo / TechProcess Payment Services Customer Care's response
        Dear Sir/Madam,



        TPSL ID:[protected]

        Bank Reference ID: RF[protected]
        Merchant transaction ID:[protected]
        Transaction Amount: 681.5
        Transaction Date:[protected]

        The status for the above mentioned transaction was reported as pending at our end as we had not received the response in real time from customer's bank's end.



        Accordingly, as per our standard process, on receipt of the recon file, the said transaction was processed as refund and the refund instruction will be sent to the customer's bank on[protected].

        Regards,
        Customer Service,
        Tech Process Payment Services Ltd.
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          I
          Ibney Haider Naqvi
          from Delhi, Delhi
          Jan 23, 2019
          Resolved
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          Resolved

          Address: Moradabad, Uttar Pradesh, 244001
          Website: Uppclonline.com

          Paid a bill at uppclonline. A/c no - [protected]. Customer name - ibney haider nakvi. Payment date - 22-1-19. Amount - 5780. Payment stopped midway but amount was debited from account.
          Will the money be refunded or payment will proceed. After entering the credentials of debit card and the password and clicking proceed no new webpage came.
          What to do in these circumstances?
          Feb 23, 2019
          Complaint marked as Resolved 
          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
          Verified Support
          Jan 23, 2019
          Paynimo / TechProcess Payment Services Customer Care's response
          Dear Customer,

          This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

          Bank Reference ID:
          Merchant transaction ID:
          Transaction Amount:
          Transaction Date:

          In case the amount debited from your account, kindly provide us the updated bank statement for the same.


          Regards,

          Customer Service

          Ingenico ePayments India Pvt. Ltd.

          (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
          Jan 23, 2019
          Updated by Ibney Haider Naqvi
          I am sending a screenshot of the transaction

          I am sending a screenshot of the statement

          paid money to uppcl through paynimo. amount debited from account but payment stopped midway - Comment #3332395 - Image #0
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            Rahul.uk
            from Rampur, Uttar Pradesh
            Jan 20, 2019
            Resolved
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            Resolved

            Ref: upcl
            Consumer account no. [protected]
            Service connection number : vn[protected]
            Name: ramesh
            Address: sabahawala
            Date of payment: 14/01/2019.
            Amount paid rs. 5108
            Paid through netbanking from state bank of india
            Payment reference:[protected]igafeireb4
            Complaint: payment receipt not generated online and payment not acknowledged by upcl.
            Request: the issue be resolved and my payment be acknowledged.
            +1 photos
            Jan 21, 2019
            Complaint marked as Resolved 
            Got the message from UPCL today, that the payment has been acknowledged
            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
            Transaction id:[protected]

            I took a new connection in hathway and made a payment of 3179/-. I made payment using Google pay. Money(3179) got deducted in my account to [protected]@icici. But it's not being reflected in my hathway account. I request for refund of money. Please resolve the issue asap

            online complaint - upcl failure of online upcl bill payment, but amount is deducted from bank account - Comment #3329703 - Image #0
            I have submitted my bill for a purchase worth Rs10505.16 on POS UPPCL28291 at TPS*UPPCL txn# 893959. No receipt generated and no mail confirming the payment of the bill received from UPPCL.

            Amount is already deducted from my bank.
            Date 15/01/2019. Please look into this issue.
            I have submitted my bill of amount Rs 938/- on Merchant (UPCL DEHRADUN) on21Oct20 at76026121 Txn#[protected] . No receipt generated and no mail confirming the payment of the bill received from UPPCL.

            Amount is already deducted from my bank.
            Date 21st October, 2020. At 08.06am. Please look into this issue.
            Ref: upcl
            Consumer account no. [protected]
            Service connection number : 971ISS1543268
            Name: meenakshi Bahuguna
            Address: near IT park sahastradhara road
            Date of payment: 25/06/2021
            Amount paid rs. 1735/-
            Paid through your payment gateway from my PNB bank.
            Payment reference:[protected]
            Complaint: payment receipt not generated online and payment not acknowledged by upcl.
            Request: the issue be resolved and my payment be acknowledged.
            Contact no. [protected]

            online complaint - upcl failure of online upcl bill payment, but amount is deducted from bank account - Comment #3852805 - Image #0
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              J
              jessy josep
              from Mavelikara, Kerala
              Jan 19, 2019
              Resolved
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              amount deducted from my account but transaction failed

              I was paying my asianet broadband bill of rs.1176 on[protected]. The merchant trackid is tppge105. The money is deducted from my account but the site showed that transaction failed. The site said that the money will be credited back to my account on the next day but its been three days and it has still not been credited. Please refund my money as soon as possible....
              +1 photos
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              Vinay Thoke
              from Pune, Maharashtra
              Jan 18, 2019
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              Website: www.paynimo.com

              On 15th january, 2019 i used mahadiscom's android app adn their integrated payment gateway (Paynimo) to make the payment of my electricity bill of ₹580.

              Turns out i was charged the amount by the payment gateway, but the payment was not made to the electricity board.

              Here are transaction ids for reference:

              Successful/approved transaction from bhim app:
              [protected]

              Transaction id of failed transaction on mahadiscom app: [protected]

              Find attached images for more information.
              Please solve this as soon as possible or i will have to take further actions.

              Thank you.
              +2 photos
              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
              Dear sir,
              I makes a transaction of Rupees151 dated 15.01.19 at 3.45 pm. to by filling application form of soil and water resources department from mahapariksha portal But it shows transaction failed.
              So my kindly request to you sir please do something to solve my issue.
              Thank you.
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                W
                Wazu
                from Jaipur, Rajasthan
                Jan 17, 2019
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                Address: Kota, Rajasthan, 324007
                Website: Paynimo

                Sir maine 10.1.19 ko emi depost ki thi paynimo side sai but amout deducted hogya 5523 ka but page agey nh bada transection id ka or finance comny bolri hain ki emi deposit nhi hu. So sir plz refund or deposit my emi..
                Maine sir car emi depost ki thi 5523 ke reno finance ko but amout cut gya mra sbi bank sai but emi deposit nhi hua abitk so hlp sir
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                  S
                  Shubhankur Manuja
                  from New Delhi, Delhi
                  Jan 16, 2019
                  Resolved
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                  Address: Gurgaon, Haryana, 122003

                  Hi team,

                  Payment got deducted but it got failed saying no response received for 5 mins.
                  Amount was of 689 and transaction was done today on 16th jan itself.

                  Below is the upi transaction id for references:[protected]. Kindly process the refund as soon as possible.

                  I tried the payment for indane lpg with upi and it was redirected via paymino gateway, i processed the payment from upi but page was not reloaded and amount got deducted from my account. Please check this on priority.
                  Feb 17, 2019
                  Complaint marked as Resolved 
                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 17, 2019
                  Paynimo / TechProcess Payment Services Customer Care's response
                  Dear Customer,

                  TPSL ID:[protected]
                  Bank Reference No:[protected]

                  The above mentioned transaction was unsuccessful, Hence the amount was refunded on[protected] from our end and as per Bank TAT the same will be credited into your account within 7 working days.

                  Regards,
                  Customer Service
                  Ingenico ePayments India Pvt. Ltd.
                  (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
                  Jan 23, 2019
                  Updated by Shubhankur Manuja
                  Hi Team,

                  Its been 7 days But I have not received refund. Kindly check it as soon as possible.
                  Jan 30, 2019
                  Updated by Shubhankur Manuja
                  Hi Team,

                  Any updates
                  I performed two transaction to pay the electricity bills. The payments were made successfully and money was deducted from my bank account. But the receipts of the payments were not made available by the gateway.
                  The reference id's of the transactions are 99812963 and 99813050.
                  Pl provide the receipts
                  On 15 Jan I paid Rs 7388 as premium of bajaj allianz insurance. Amount deducted from account but it doesn't reach marchent. My bank transaction ID is [protected]. How long will it take to resolve. Thanks

                  amount got deducted but booking of lpg refill failed - Comment #3329709 - Image #0
                  I was paying my fee for pt ravishankar shukla university raipur on 11 jan 2019 by phone pay and my amount was deducted from bank but my payment to university is still showing pending..i contacted phone pay support they said merchant has already confirmed receipt.
                  Transaction id
                  ICI87c6f1b0d5ca455ca77e[protected]f16
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                    S
                    Swapnil Nirhali
                    Jan 15, 2019
                    Resolved
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                    Resolved

                    I transferred money through paynimo for paying mseb bill

                    Hello Sir,
                    This is Swapnil Nirhali .
                    MSEDCL Customer No. :[protected]
                    Today 15th Jan 2019, I did the payment of Rs 1680/- towards MSEDCL bill using paynimo and UPI facility .
                    The payment was duly completed and my account was debited with the bill amount. The transaction id is :[protected] . Please refer to the attached screeen shot .
                    The issue is, the payment is not being reflected in my MSEDCL account...
                    +1 photos
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                    S
                    saisuraja
                    from Chennai, Tamil Nadu
                    Jan 15, 2019
                    Resolved
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                    I have made a transaction to hathway cable on 15.01.2019 at 2.55 pm the amount was rs 2520. The tech process reference number is[protected]. The upi reference number is[protected]. The transaction is failed so i want the re credit to my account. When will the re credit happen to my account. The money is debited from my bank account but the transaction was failed i checked with hathway and they told the payment is not reflecting in their side so i please request you to re credit my 2520 rs to my account.
                    Jan 15, 2019
                    Complaint marked as Resolved 
                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 16, 2019
                    Paynimo / TechProcess Payment Services Customer Care's response
                    Dear Sir/Madam,

                    TPSL ID:[protected]

                    This is with reference to the below mail, we would like to inform you that we have checked the the status for the above mentioned transaction and found that the same is marked as success and the payment for the same was sent to Hathway Cable & Datacom Ltd on[protected] vide reference no:[protected] .

                    Regards,

                    Customer Service

                    Ingenico ePayments India Pvt. Ltd.

                    (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
                    Jan 16, 2019
                    Updated by saisuraja
                    When will the payment be settled to hathway cable because when i checked with hathway they didnt receive the payment still. If you can please send it back to my account it will be better
                    Bank account deduct ho gya hai but paid ni dikha rha hai..
                    please refund my money..

                    Txn id[protected] payment method - upi
                    Txn id[protected] payment method - upi
                    Txn id[protected] payment method - upi
                    Txn id[protected] payment method - upi
                    Txn id[protected] payment method - upi
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                      P
                      Pksahu320
                      from Mundi, Madhya Pradesh
                      Jan 14, 2019
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                      Address: Raipur, Chhattisgarh
                      Website: prsuuniv.in

                      Dear
                      Sir/madam

                      I do a transaction through upi for filling the examination form in the site of prsuuniv.in of rs 1130, my money is deducted but my transaction is not done, shows failed transaction in the application.
                      My account no detail - [protected]
                      Trasaction detail - p1901131152373435330126
                      Utr no[protected]
                      Transaction date - 13/01/2019

                      Please check and refund my money as early as possible
                      Thank you
                      +1 photos
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                        W
                        w_anu12
                        from Delhi, Delhi
                        Jan 14, 2019
                        Resolved
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                        Address: New Delhi, Delhi, 110067
                        Website: nbpdcl.co.in/(S(peokxiicv4dlqv5jrl05jw3e))/frmQuickBillPaymentAll.aspx

                        Dear Sir/Mam
                        I am Anup kumar singh and my account number is[protected] Canara Bank Jeet singh marg, South Delhi near JNU campus.
                        I have paid Rs743/ to (https://nbpdcl.co.in/(S(peokxiicv4dlqv5jrl05jw3e))/frmQuickBillPaymentAll.aspx) through Internet Banking, my money debited from account but not paid to given merchant. So I request you to see after this and resolve my issue.
                        +1 photos
                        Jan 15, 2019
                        Complaint marked as Resolved 
                        my complaint has been resolved within 24hrs thanks alot
                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 15, 2019
                        Paynimo / TechProcess Payment Services Customer Care's response
                        Dear Sir/Madam,

                        We are unable to trace the records on the basis of given details.

                        Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.




                        Regards,

                        Customer Service

                        Ingenico ePayments India Pvt. Ltd.

                        (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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                          V
                          vksmlv3
                          from Allahabad, Uttar Pradesh
                          Jan 14, 2019
                          Resolved
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                          Resolved

                          Address: Allahabad, Uttar Pradesh, 211006

                          I have made a payment for uppcl bill but due to some server hanging issue bill has not been paid but amount has been deducted from paytm account. Details are given below:

                          Paid at: techprocess
                          Order id:[protected]

                          Paid from: paytm wallet [protected]
                          Wallet txn id - [protected]

                          Date & time : 12 jan 2019 11:26pm
                          Amount : 1063.77 rs.

                          Please help me to getting my money back.
                          +1 photos
                          Jan 15, 2019
                          Complaint marked as Resolved 
                          Company has resolved the issue and replied on consumer complaint post.
                          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 15, 2019
                          Paynimo / TechProcess Payment Services Customer Care's response
                          Dear Sir/Madam,

                          TPSL ID:[protected]

                          This is with reference to the below mail, we would like to inform you that we have checked the the status for the above mentioned transaction and found that the same is marked as success and the payment for the same was sent to UPPCL CC on[protected] vide reference no: 120120192322139690606000 .

                          Regards,

                          Customer Service

                          Ingenico ePayments India Pvt. Ltd.

                          (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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                            Sggoel1512
                            from Ambala, Haryana
                            Jan 12, 2019
                            Resolved
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                            Resolved

                            I had made the transaction of rs.7049.56 on 31/12/2018 at 18:27 p. M. Towards the mcs classes of icai at delhi. After debiting the amt towards tech process, it shows the transaction to be failed and had to made another transaction. It had been more than 12 days but no refund had been granted.
                            Even the customer care no. Is not working.
                            Provide me a valid phone no. To talk and do see this. I want my money bank.
                            Feb 17, 2019
                            Complaint marked as Resolved 
                            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 16, 2019
                            Paynimo / TechProcess Payment Services Customer Care's response
                            Dear Customer,

                            This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

                            Bank Reference ID:
                            Merchant transaction ID:
                            Transaction Amount:
                            Transaction Date:

                            In case the amount debited from your account, kindly provide us the updated bank statement for the same.

                            Regards,
                            Customer Service,
                            Tech Process Payment Services Ltd.
                            Jan 23, 2019
                            Updated by Sggoel1512
                            Transaction amt : 7049.56
                            Transaction date : 31/13/2018
                            Transaction time : 18:27

                            Please provide a phone no. To talk

                            Jan 29, 2019
                            Updated by Sggoel1512
                            Please respond!!..}
                            Jan 29, 2019
                            Updated by Sggoel1512
                            its very bad behaviour of yours to cheat the customers. i will be complaining about your cheating to the consumer court and also will never use this payment gateway service.u are a cheater ..just give my money back, its been more than 1 month now. if you didn't refund it immediately, i will lodge a complaint of you in consumer court and also payment authorities
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                              J
                              JIsha V C
                              Jan 12, 2019
                              Resolved
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                              Resolved

                              Address: 682030

                              Hi i have done a transaction on 25th oct 2018 to pay the lic for the amount of 5049.50 which was debited from my axis bank account but not received by the lic. Can u please provide me the transaction details and do the needful.
                              Here is the transaction details

                              Ecom pur/techpro*payni/mumbai/251018/10:04

                              The amount was debited from below axis account

                              Account number : [protected]
                              Feb 13, 2019
                              Complaint marked as Resolved 
                              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 12, 2019
                              Paynimo / TechProcess Payment Services Customer Care's response
                              Dear Sir/Madam,

                              We are unable to trace the records on the basis of given details.

                              Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.


                              Regards,

                              Customer Service

                              Ingenico ePayments India Pvt. Ltd.

                              (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
                              Jan 14, 2019
                              Updated by JIsha V C
                              I have just these information please try to help me
                              Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2Na7gH8. Please note that we are closed today as it is the second Saturday of the month. Regards, Team Axis Bank.
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                                S
                                shabarish sundar
                                from Dharwad, Karnataka
                                Jan 11, 2019
                                Resolved
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                                Resolved

                                Hi techprocess team,

                                Today i tried paying for my hathway broadband internet connection for recharge. I selected techprocess as my payment gateway and selected upi as my payment mode. The amount of rs. 3232.02 has been deducted from my bank account and on the merchant website it dispalyed payment failure due to no response within 5 minutes. Please see the attached screenshot for the same.
                                +1 photos
                                Feb 16, 2019
                                Complaint marked as Resolved 
                                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 11, 2019
                                Paynimo / TechProcess Payment Services Customer Care's response
                                Dear Customer,

                                This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

                                Bank Reference ID:
                                Merchant transaction ID:
                                Transaction Amount:
                                Transaction Date:

                                In case the amount debited from your account, kindly provide us the updated bank statement for the same.

                                Regards,

                                Customer Service

                                Ingenico ePayments India Pvt. Ltd.

                                (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
                                Jan 11, 2019
                                Updated by shabarish sundar
                                Hi,

                                Please find the details below

                                Bank Reference ID: UPI/[protected]/Hathway Cable/[protected]@icic
                                Merchant transaction ID:[protected]
                                Transaction Amount:3232.02
                                Transaction Date: 11 JAN 2019

                                Attached the bank statement

                                Verified Support
                                Jan 14, 2019
                                Paynimo / TechProcess Payment Services Customer Care's response
                                Dear Customer,

                                TPSL ID:[protected]
                                Bank Reference No:[protected]

                                Kindly note that the status for the above mentioned transaction is marked as success and the payment for the same will sent to the merchant Datacom Ltd on[protected] and the payment is updated at their end with the ref. no:[protected]

                                Regards,
                                Customer Service
                                Ingenico ePayments India Pvt. Ltd.
                                (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
                                Jan 14, 2019
                                Updated by shabarish sundar
                                Hi,

                                Please provide the date when it will be updated to merchant and reference no?

                                Thanks
                                Jan 14, 2019
                                Updated by shabarish sundar
                                In the reply sent by you there is no detail provides simply written protected.
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                                  K
                                  kaviamol
                                  from Kolkata, West Bengal
                                  Jan 10, 2019
                                  Resolved
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                                  Address: 700027
                                  Website: kolkatatrafficpolice.gov.in

                                  Dear sir / ma'm,

                                  I had made online payment of kolkata traffic police case from kolkata traffic police website through payment gateway tech process portal and the amount has been deducted but the payment has been failed.

                                  So, please refund me the amount back

                                  Transaction reference number:[protected]

                                  Transaction date - 10/01/2019

                                  Transaction amount - rs. 1586.
                                  Feb 18, 2019
                                  Complaint marked as Resolved 
                                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 11, 2019
                                  Paynimo / TechProcess Payment Services Customer Care's response
                                  Dear Customer,

                                  This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

                                  Bank Reference ID:
                                  Merchant transaction ID:
                                  Transaction Amount:
                                  Transaction Date:

                                  In case the amount debited from your account, kindly provide us the updated bank statement for the same.

                                  Regards,
                                  Customer Service,
                                  Tech Process Payment Services Ltd.
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                                    M
                                    madanrajput82
                                    from Mumbai, Maharashtra
                                    Jan 8, 2019
                                    Resolved
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                                    Dear sir
                                    i already LOAN payment done yesterday by paynimo site to merchant indialbulls.com but payment still not updated in LOAN account and
                                    my Tx id Is[protected]   Replace all
                                    Feb 13, 2019
                                    Complaint marked as Resolved 
                                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 10, 2019
                                    Paynimo / TechProcess Payment Services Customer Care's response
                                    Dear Sir/Madam,

                                    TPSL ID:[protected]

                                    This is with reference to the below mail, we would like to inform you that we have checked the the status for the above mentioned transaction and found that the same is marked as success and the payment for the same was sent to IVL Finance Limited Paynimo on[protected] vide reference no: 17761487 .

                                    Regards,

                                    Customer Service

                                    Ingenico ePayments India Pvt. Ltd.

                                    (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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