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Paynimo / TechProcess Payment Services Complaints & Reviews

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Updated: Aug 25, 2024
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Paynimo / TechProcess Payment Services reviews & complaints page 45

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S
Shiv@1077
from Gurgaon, Haryana
Feb 10, 2019
Resolved
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Sir,
I made a payment of rs5000/-for renewal of bajaj allianz life insurance policy no.[protected] online through credit card on dated[protected], the amount is deducted from my credit card but not credited to bajaj allianz life insurance.
Then again i have made a payment of rs5000/-, so kindly refund the unsuccessful transaction amount of rs5000/- as it has been debited from my credit card and not credited to bajaj allianz life insurance.
Mar 15, 2019
Complaint marked as Resolved 
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2019
Paynimo / TechProcess Payment Services Customer Care's response
Dear Customer,

Kindly share first 6 digits and last 4 digits of the card number through which the transaction was done along with the exact date of transaction so that we can check and update you the status.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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    A
    A To Z Con
    from Haldwani, Uttarakhand
    Feb 8, 2019
    Resolved
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    Resolved

    Address: Haridwar, Uttarakhand, 249401
    Website: [email protected]

    I made a payment through paynimo gateway on[protected] at 2 pm approx of rs. 1000/- to upcl (Payment of electric connection) through my nanital bank haridwar a/c no. 2001126 (Ifsc - ntbl0har067) from rupay debit card no. 5085 xxxx xxxx 4115 to upcl rishikesh, payment not received by them while my a/c no. 2001126 debited with rs. 1000/-. Kindly issue the refund
    Mar 14, 2019
    Complaint marked as Resolved 
    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
    Feb 08, 2019
    Updated by A To Z Con
    I made a payment through paynimo gateway on[protected] at 2 pm approx of rs. 1000/- to UPCL ( Payment of Electric Connection ) through my Nanital bank Haridwar a/c no. 2001126 ( IFSC - NTBL0HAR067 ) from rupay debit card no. 5085 xxxx xxxx 4115 to upcl rishikesh, payment not received by them while my a/c no. 2001126 debited with rs. 1000/-. kindly issue the refund
    Verified Support
    Feb 09, 2019
    Paynimo / TechProcess Payment Services Customer Care's response
    Dear Customer,

    We are unable to trace the records on the basis of given details.

    Kindly provide us the Techprocess Payment ID or Bank Transaction ID or the First six digits and Last four digits of card if payment is done through Debit/Credit card to trace the transaction from our end.

    Regards,
    Customer Service
    Ingenico ePayments India Pvt. Ltd.
    (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
    Verified Support
    Feb 11, 2019
    Paynimo / TechProcess Payment Services Customer Care's response
    Dear Customer,

    Kindly share first 6 digits and last 4 digits of the card with the exact date of transaction.

    Regards,
    Customer Service
    Ingenico ePayments India Pvt. Ltd.
    (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
    Feb 28, 2019
    Updated by A To Z Con
    DEBIT CARD NO. IS 5085 7321 XX19 4115
    DATE OF TRANSACTION 06/02/2019 ( 2 PM APPROX )
    RS. 1000/- FROM NANITAL BANK HARIDWAR A/C NO. [protected]
    IFSC NTBL0HAR067
    I made a payment through your gateway on[protected] at 2 pm approx of rs. 1000/- through my nanital bank rupay debit card no. 5085 xxxx xxxx 4115 to upcl rishikesh, payment not received by them while my a/c no. 2001126 debited with rs. 1000/- kindly issue the refund
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      A
      A To Z Con
      from Haldwani, Uttarakhand
      Feb 19, 2019
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      Address: Haridwar, Uttarakhand

      I made a payment through your gateway on[protected] at 2 pm approx of rs. 1000/- through my nanital bank rupay debit card no. 5085 73xx xx19 4115 to upcl rishikesh, payment not received by them while my a/c no. [protected] debited with rs. 1000/- kindly issue the refund
      DEBIT CARD NO. IS 5085 7321 XX19 4115
      DATE OF TRANSACTION 06/02/2019 ( 2 PM APPROX )
      RS. 1000/- FROM NANITAL BANK HARIDWAR A/C NO. [protected]
      IFSC NTBL0HAR067
      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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        V
        vara8584
        from Addanki, Andhra Pradesh
        Feb 6, 2019
        Resolved
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        Resolved

        On adding money to dream11 account... 249rs is debited from my account and was not credited to my account... Please help me to get my money back or refunded.
        I have done transaction on february 4th

        Transaction id :s39340305
        Bank name :union bank of india
        Transaction description : techprocess pay/rmumbai /[protected]

        Please help me

        Regards
        Varaprasad
        Mar 12, 2019
        Complaint marked as Resolved 
        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
        Verified Support
        Feb 06, 2019
        Paynimo / TechProcess Payment Services Customer Care's response
        Dear Sir/Madam,

        We are unable to trace the records on the basis of given details.

        Kindly provide us the Techprocess Payment ID or Updated bank statement to trace the transaction from our end.

        Regards,
        Customer Service,
        Tech Process Payment Services Ltd.
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          T
          tmkarthi
          from Ernakulam, Kerala
          Feb 5, 2019
          Resolved
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          Resolved

          Address: 620021

          I am cable tv operator doing business with tamilnadu arasu cable tv corporation limited. I used to pay the amount through paynimo gateway (As you are the service provider for tamilnadu arasu cable tv corporation limited).

          I did transfer a payment of rs.20000/- on 02.02.2019 to tamilnadu arasu cable tv corporation limited via your payment gateway. After the payment transfer i got the message as hot payment successful. Do not refresh...

          But the gateway did not returned to the home page of tamilnadu arasu cable tv corporation limited. My money was deducted from my bank account. But it did not credited to tamilnadu arasu cable tv corporation limited account also.

          I launched a complaint to tamilnadu arasu cable tv corporation limited - trichy branch. But so far no action from their side.

          Transaction details are

          My lco number is : lco20861
          My bank name is : united bank of india ltd - trichy kk nagar branch
          My transfer amount is : rs.20000/= (Twenty thousand only)
          Transaction details :l226757_tamilnadu / [protected]

          I got the transaction confirmation from my banker. The confirmed that the amount was credited to the respective account - paynimo.

          Please kindly look in to this matter and do credit my money to tamilnadu arasu cable tv corporation limited account at the earliest.

          Regards
          Karthi
          Mar 12, 2019
          Complaint marked as Resolved 
          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
          Verified Support
          Feb 06, 2019
          Paynimo / TechProcess Payment Services Customer Care's response
          Dear Team,

          We are unable to trace the records on the basis of given details.

          Kindly provide us the Techprocess Payment ID or the First six digits and Last four digits of card if payment is done through Debit/Credit card to trace the transaction from our end.

          Regards,
          Nupur Joshi
          Customer Service
          Techprocess Payment Service
          Feb 06, 2019
          Updated by tmkarthi
          Dear Mr.Nupur Joshi
          I clearly informed that after the payment is over "Hot payment Successful. You will be redirected to ...page. Do not refresh or ..." message appeared. I waited but nothing happened for more than 30 mins. Meantime amount was debited from my bank account. That transaction number only I can provide and that is the thing I have. I am not able to attach the transaction receipt from the banker. It is not accepting the image which I am trying to attach.

          Your register vendor detail to whom I made the payment - "Tamilnadu Arasu Cable Tv Corp L226757 ".

          Transaction details given by my banker is "L226757_Tamilnadu /[protected]

          Check with the payment received on behalf of this Vendor/client of yours (Tamilnadu Arasu Cable Tv Corp L226757 ) on 02 February 2019 between 2.30 pm to 2.58 Pm and if you can able to find out the transaction made by the United Bank Of India.

          If you had not doing this, but claiming 100% complaints free. I don't think this is not the solution which you are claiming as 100% complaints free.

          regards

          Karthi.TM
          Cable TV Operator, Trichy

          Dear Mr.Nupur Joshi
          I clearly informed that after the payment is over "Hot payment Successful. You will be redirected to ...page. Do not refresh or ..." message appeared. I waited but nothing happened for more than 30 mins. Meantime amount was debited from my bank account. That transaction number only I can provide and that is the thing I have. I am not able to attach the transaction receipt from the banker. It is not accepting the image which I am trying to attach.

          Your register vendor detail to whom I made the payment - "Tamilnadu Arasu Cable Tv Corp L226757 ".

          Transaction details given by my banker is "L226757_Tamilnadu /[protected]

          Check with the payment received on behalf of this Vendor/client of yours (Tamilnadu Arasu Cable Tv Corp L226757 ) on 02 February 2019 between 2.30 pm to 2.58 Pm and if you can able to find out the transaction made by the United Bank Of India.

          If you had not doing this, but claiming 100% complaints free. I don't think this is not the solution which you are claiming as 100% complaints free.

          regards

          Karthi.TM
          Cable TV Operator, Trichy
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            I
            Ivin Crescens
            from Ernakulam, Kerala
            Feb 1, 2019
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            Address: Thanjavur, Tamil Nadu, 613006

            The message comes 'your a/c xxxx87237is debited by rs. 720.00for techprocess[protected]/rathimeena travels/thru net banking - ref: [protected]- 30/01/2019 18:57- indian bank'. I have booked ticket through rathimeena traves website and paid amount through techprocess. Amount debited from my account but ticket not booked and payment made also yet to be refunded. Kindly arrange to refund my money. Thanks. Rajmohan
            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
            I have paid through paynimo TXN id[protected]. But still iam receiving MSG from Bajaj payment is due. Amount 7457
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              S
              Shubhankur Manuja
              from New Delhi, Delhi
              Jan 30, 2019
              Resolved
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              Resolved

              Hi team,

              Payment got deducted but it got failed saying no response received for 5 mins.
              Amount was of 689 and transaction was done today on 16th jan itself.

              Below is the upi transaction id for references:[protected]. Kindly process the refund as soon as possible.

              I tried the payment for indane lpg with upi and it was redirected via paymino gateway, i processed the payment from upi but page was not reloaded and amount got deducted from my account. Please check this on priority.
              Mar 22, 2019
              Complaint marked as Resolved 
              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
              Verified Support
              Feb 13, 2019
              Paynimo / TechProcess Payment Services Customer Care's response
              Dear Team,

              TPSL ID:[protected]
              Bank Reference No:[protected]

              The above mentioned transaction was unsuccessful, Hence the amount was refunded on[protected] from our end .

              Regards,

              Customer Service

              Ingenico ePayments India Pvt. Ltd.

              (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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                V
                Vidya61
                from Jodhpur, Rajasthan
                Jan 24, 2019
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                Address: 208002

                We had paid rs. 7587/- online through techproc no.[protected] to the kodaikanal club on 28.11.2018 vide ref no. [protected] host ref. No./[protected] for room bookings, but the club has refused the receipt of payment. And also not received back the payment by us thus kindly enquire the same and refund us rs. 7587/-
                Thanks
                For vidya laminators pvt. Ltd.
                Kanpur
                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                Money debited but payment not done to concerned party i attaced a screenshot of transaction details so povide me refund
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                  G
                  Giteshkhambe
                  from Mumbai, Maharashtra
                  Jan 24, 2019
                  Resolved
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                  Resolved

                  Address: 400703

                  Hi
                  Yesterday i was trying to pay electricity bill through your service, amount is deducted from my bank account but transaction declined. So please return my amount in my bank account on urgent basis. Please find below bank and transactin details

                  Bank name:icici bank

                  Transaction id [protected]

                  Awaiting quick response

                  Thanks and regards
                  Gitesh
                  [protected]
                  Jan 26, 2019
                  Complaint marked as Resolved 
                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                  Jan 25, 2019
                  Updated by Giteshkhambe
                  Awaiting for reply
                  Dear sir
                  I make payment for muthot gold loan from axis net banking
                  axis bank ltd
                  Ac no-[protected]
                  Amount-3462.98
                  Date-25/1/2019
                  Transcattion id-INB/[protected]
                  Money deducted from my Axis account but not credited in muthot gold loan so please check and return my payment immediately
                  [email protected]'s reply, Jan 26, 2019
                  Money deducted from my axis bank account but not credited in muthot gold loan
                  I make payment through net banking from techprocess but payment not credited in muthot gold loan so please check the issue
                  Here I attached photo of transcation
                  My account details is
                  Axis bank ltd
                  Vishwakarma enterprises
                  Ac no-916020047480454
                  Ifsc-UTIB0001743
                  BRANCH-MANIKTALA
                  AMOUNT DEDUCTED-3462.98 (date-25/1/2019)
                  I paid MSEDCL bill through Paynimo UPI gateway the accout got debited but does not reflect on the merchant side.

                  Date of transaction: 19th Jan 19 11:47 am

                  Dear Customer, acct XXXXX has been debited for Rs.1060.00 on 19-Jan-19 towards linked [protected]@icici. UPI Ref no[protected]
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                    N
                    Naveen16
                    from Bengaluru, Karnataka
                    Jan 23, 2019
                    Resolved
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                    Resolved

                    Website: www.paynimo.com/paynimo/index.html

                    Hi there,

                    When I was placing the order for my Indane LPG Consumer ID: CX18103617 on 19 Jan 2019 at 09:05 am.

                    When I tried to pay for LPG with UPI it redirected to your "Paynimo Gateway".

                    And an amount of Rs. 685/- was debited from my UPI account stating that "No Response Received for 5 mins."

                    Here is my UPI Transaction ID for reference:[protected].

                    Please check this on priority and initiate the refund ASAP!
                    Jan 24, 2019
                    Complaint marked as Resolved 
                    I had contacted their representatives, in order to get my refund.
                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                      vishwesh pal
                      from Varanasi, Uttar Pradesh
                      Jan 23, 2019
                      Resolved
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                      Resolved

                      Respected sir - i am mr. Vishwesh pal sir i made a transstion-469 ruppes on date[protected]&[protected] to eiectrisity bill pament for uppcl electric board by bhim app (Link-punjab national bank) through techprocess. But my 469 ruppes not deliver uppcl account. While 469 ruppees deducted frome my p. N. B. Account. So please solve my problem for retuning my ammont in my pnb account.
                      Jan 28, 2019
                      Complaint marked as Resolved 
                      respected_consumer complanist- my all problem is solved paynimo/techprocess within 2 to 5 days and all deduted amount credit in my account.company informe with meassage system.so more thanks indian consumer complanist forum withgood work&all team.
                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 23, 2019
                      Paynimo / TechProcess Payment Services Customer Care's response
                      Dear Sir/Madam,



                      TPSL ID:[protected]

                      Bank Reference ID:[protected]
                      Merchant transaction ID: 76163007867520190118183571417
                      Transaction Amount: 469
                      Transaction Date:[protected]

                      The status for the above mentioned transaction was reported as pending at our end as we had not received the response in real time from customer's bank's end.



                      Accordingly, as per our standard process, on receipt of the recon file, the said transaction was processed as refund and the refund instruction was sent to the customer's bank on[protected]

                      Regards,
                      Customer Service,
                      Tech Process Payment Services Ltd.
                      Jan 23, 2019
                      Updated by vishwesh pal
                      RESPECTED SIR-in my account credited with rs.469.00,[protected] at time15:57:07 .but i pament in two date[protected]&[protected].so other date ruppes credited in my account.see picture in complain who attach with add photo.

                      Jan 24, 2019
                      Updated by vishwesh pal
                      RESPECTED SIR-i made a transsition 446.00 ruppes on date[protected] through ubi net banking/techprosses to uppcl electric board.but it faild&rs 446.00 ruppes deducted frome my union bank account.so please refer my 446.00 ruppes in my account. see picture with attachment.

                      I paid an electricity bill amount of Rs 4106/00+convenience fee and tax to bill AC no [protected] through debit card option.the aforsaid amont has been debited from my bank AC but the bill has not paid to the uppcl.please look into the matter and inform me.this payment was made on 17/01/2019.
                      Previous transaction is pending/failed If amount has been deducted from your bank account then please wait for atleast 24hrs for next status update otherwise go for repayment.
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                        S
                        sajeevmca
                        Jan 23, 2019
                        Resolved
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                        Resolved

                        Address: Thiruvananthapuram, Kerala, 695583

                        Payment got deducted but it got failed saying no response received for 5 mins.
                        Amount deducted was of rs 681.50 and transaction was done today on 23rd jan 2019.

                        Please find below the details

                        Error received:
                        "
                        Your transaction is failed. Reason of failure: no response received in 5 min
                        Order no.:rf[protected]
                        "

                        Order no.:rf[protected]
                        Upi refno:[protected]
                        Amount deducted: 681.50
                        Feb 25, 2019
                        Complaint marked as Resolved 
                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 24, 2019
                        Paynimo / TechProcess Payment Services Customer Care's response
                        Dear Sir/Madam,



                        TPSL ID:[protected]

                        Bank Reference ID: RF[protected]
                        Merchant transaction ID:[protected]
                        Transaction Amount: 681.5
                        Transaction Date:[protected]

                        The status for the above mentioned transaction was reported as pending at our end as we had not received the response in real time from customer's bank's end.



                        Accordingly, as per our standard process, on receipt of the recon file, the said transaction was processed as refund and the refund instruction will be sent to the customer's bank on[protected].

                        Regards,
                        Customer Service,
                        Tech Process Payment Services Ltd.
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                          I
                          Ibney Haider Naqvi
                          from Delhi, Delhi
                          Jan 23, 2019
                          Resolved
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                          Resolved

                          Address: Moradabad, Uttar Pradesh, 244001
                          Website: Uppclonline.com

                          Paid a bill at uppclonline. A/c no - [protected]. Customer name - ibney haider nakvi. Payment date - 22-1-19. Amount - 5780. Payment stopped midway but amount was debited from account.
                          Will the money be refunded or payment will proceed. After entering the credentials of debit card and the password and clicking proceed no new webpage came.
                          What to do in these circumstances?
                          Feb 23, 2019
                          Complaint marked as Resolved 
                          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 23, 2019
                          Paynimo / TechProcess Payment Services Customer Care's response
                          Dear Customer,

                          This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

                          Bank Reference ID:
                          Merchant transaction ID:
                          Transaction Amount:
                          Transaction Date:

                          In case the amount debited from your account, kindly provide us the updated bank statement for the same.


                          Regards,

                          Customer Service

                          Ingenico ePayments India Pvt. Ltd.

                          (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
                          Jan 23, 2019
                          Updated by Ibney Haider Naqvi
                          I am sending a screenshot of the transaction

                          I am sending a screenshot of the statement
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                            Rahul.uk
                            from Rampur, Uttar Pradesh
                            Jan 20, 2019
                            Resolved
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                            Resolved

                            Ref: upcl
                            Consumer account no. [protected]
                            Service connection number : vn[protected]
                            Name: ramesh
                            Address: sabahawala
                            Date of payment: 14/01/2019.
                            Amount paid rs. 5108
                            Paid through netbanking from state bank of india
                            Payment reference:[protected]igafeireb4
                            Complaint: payment receipt not generated online and payment not acknowledged by upcl.
                            Request: the issue be resolved and my payment be acknowledged.
                            Jan 21, 2019
                            Complaint marked as Resolved 
                            Got the message from UPCL today, that the payment has been acknowledged
                            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                            Transaction id:[protected]

                            I took a new connection in hathway and made a payment of 3179/-. I made payment using Google pay. Money(3179) got deducted in my account to [protected]@icici. But it's not being reflected in my hathway account. I request for refund of money. Please resolve the issue asap
                            I have submitted my bill for a purchase worth Rs10505.16 on POS UPPCL28291 at TPS*UPPCL txn# 893959. No receipt generated and no mail confirming the payment of the bill received from UPPCL.

                            Amount is already deducted from my bank.
                            Date 15/01/2019. Please look into this issue.
                            I have submitted my bill of amount Rs 938/- on Merchant (UPCL DEHRADUN) on21Oct20 at76026121 Txn#[protected] . No receipt generated and no mail confirming the payment of the bill received from UPPCL.

                            Amount is already deducted from my bank.
                            Date 21st October, 2020. At 08.06am. Please look into this issue.
                            Ref: upcl
                            Consumer account no. [protected]
                            Service connection number : 971ISS1543268
                            Name: meenakshi Bahuguna
                            Address: near IT park sahastradhara road
                            Date of payment: 25/06/2021
                            Amount paid rs. 1735/-
                            Paid through your payment gateway from my PNB bank.
                            Payment reference:[protected]
                            Complaint: payment receipt not generated online and payment not acknowledged by upcl.
                            Request: the issue be resolved and my payment be acknowledged.
                            Contact no. [protected]
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                              Vinay Thoke
                              from Pune, Maharashtra
                              Jan 18, 2019
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                              Website: www.paynimo.com

                              On 15th january, 2019 i used mahadiscom's android app adn their integrated payment gateway (Paynimo) to make the payment of my electricity bill of ₹580.

                              Turns out i was charged the amount by the payment gateway, but the payment was not made to the electricity board.

                              Here are transaction ids for reference:

                              Successful/approved transaction from bhim app:
                              [protected]

                              Transaction id of failed transaction on mahadiscom app: [protected]

                              Find attached images for more information.
                              Please solve this as soon as possible or i will have to take further actions.

                              Thank you.
                              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                              Dear sir,
                              I makes a transaction of Rupees151 dated 15.01.19 at 3.45 pm. to by filling application form of soil and water resources department from mahapariksha portal But it shows transaction failed.
                              So my kindly request to you sir please do something to solve my issue.
                              Thank you.
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                                W
                                Wazu
                                from Jaipur, Rajasthan
                                Jan 17, 2019
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                                Address: Kota, Rajasthan, 324007
                                Website: Paynimo

                                Sir maine 10.1.19 ko emi depost ki thi paynimo side sai but amout deducted hogya 5523 ka but page agey nh bada transection id ka or finance comny bolri hain ki emi deposit nhi hu. So sir plz refund or deposit my emi..
                                Maine sir car emi depost ki thi 5523 ke reno finance ko but amout cut gya mra sbi bank sai but emi deposit nhi hua abitk so hlp sir
                                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                                  Shubhankur Manuja
                                  from New Delhi, Delhi
                                  Jan 16, 2019
                                  Resolved
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                                  Resolved

                                  Address: Gurgaon, Haryana, 122003

                                  Hi team,

                                  Payment got deducted but it got failed saying no response received for 5 mins.
                                  Amount was of 689 and transaction was done today on 16th jan itself.

                                  Below is the upi transaction id for references:[protected]. Kindly process the refund as soon as possible.

                                  I tried the payment for indane lpg with upi and it was redirected via paymino gateway, i processed the payment from upi but page was not reloaded and amount got deducted from my account. Please check this on priority.
                                  Feb 17, 2019
                                  Complaint marked as Resolved 
                                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 17, 2019
                                  Paynimo / TechProcess Payment Services Customer Care's response
                                  Dear Customer,

                                  TPSL ID:[protected]
                                  Bank Reference No:[protected]

                                  The above mentioned transaction was unsuccessful, Hence the amount was refunded on[protected] from our end and as per Bank TAT the same will be credited into your account within 7 working days.

                                  Regards,
                                  Customer Service
                                  Ingenico ePayments India Pvt. Ltd.
                                  (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
                                  Jan 23, 2019
                                  Updated by Shubhankur Manuja
                                  Hi Team,

                                  Its been 7 days But I have not received refund. Kindly check it as soon as possible.
                                  Jan 30, 2019
                                  Updated by Shubhankur Manuja
                                  Hi Team,

                                  Any updates
                                  I performed two transaction to pay the electricity bills. The payments were made successfully and money was deducted from my bank account. But the receipts of the payments were not made available by the gateway.
                                  The reference id's of the transactions are 99812963 and 99813050.
                                  Pl provide the receipts
                                  On 15 Jan I paid Rs 7388 as premium of bajaj allianz insurance. Amount deducted from account but it doesn't reach marchent. My bank transaction ID is [protected]. How long will it take to resolve. Thanks
                                  I was paying my fee for pt ravishankar shukla university raipur on 11 jan 2019 by phone pay and my amount was deducted from bank but my payment to university is still showing pending..i contacted phone pay support they said merchant has already confirmed receipt.
                                  Transaction id
                                  ICI87c6f1b0d5ca455ca77e[protected]f16
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                                    Swapnil Nirhali
                                    Jan 15, 2019
                                    Resolved
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                                    Resolved

                                    Hello Sir,
                                    This is Swapnil Nirhali .
                                    MSEDCL Customer No. :[protected]
                                    Today 15th Jan 2019, I did the payment of Rs 1680/- towards MSEDCL bill using paynimo and UPI facility .
                                    The payment was duly completed and my account was debited with the bill amount. The transaction id is :[protected] . Please refer to the attached screeen shot .
                                    The issue is, the payment is not being reflected in my MSEDCL account due to failure of your app to recognize the payment completion that was done through the BHIM app. Now the situation is the payment has been credited to your account in ICICI bank and MSEDCL is not showing the payment against the light bill. Now either refund me the complete amount to my upi account at [protected]@upi or credit the amount in MSEDCL account respectively.
                                    Feb 19, 2019
                                    Complaint marked as Resolved 
                                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                    Jan 15, 2019
                                    Updated by Swapnil Nirhali
                                    Please refer to the attached image of the debit confirmation from the bank.

                                    Jan 16, 2019
                                    Updated by Swapnil Nirhali
                                    Please refer to bank transaction details as per the attached image.

                                    Verified Support
                                    Jan 16, 2019
                                    Paynimo / TechProcess Payment Services Customer Care's response
                                    Dear Sir/Madam,

                                    We are unable to trace the records on the basis of given details.

                                    Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

                                    Regards,

                                    Customer Service

                                    Ingenico ePayments India Pvt. Ltd.

                                    (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
                                    Jan 17, 2019
                                    Updated by Swapnil Nirhali
                                    I have already attached the reference number which is sufficient for you to trace the transaction at your bank account . If this issue is not resolved I will have to go to cyber crime branch as a legal action against your failed services .
                                    Jan 21, 2019
                                    Updated by Swapnil Nirhali
                                    I have got the refund back in my account. Not happy with paynimo customer care.
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                                      saisuraja
                                      from Chennai, Tamil Nadu
                                      Jan 15, 2019
                                      Resolved
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                                      Resolved

                                      I have made a transaction to hathway cable on 15.01.2019 at 2.55 pm the amount was rs 2520. The tech process reference number is[protected]. The upi reference number is[protected]. The transaction is failed so i want the re credit to my account. When will the re credit happen to my account. The money is debited from my bank account but the transaction was failed i checked with hathway and they told the payment is not reflecting in their side so i please request you to re credit my 2520 rs to my account.
                                      Jan 15, 2019
                                      Complaint marked as Resolved 
                                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 16, 2019
                                      Paynimo / TechProcess Payment Services Customer Care's response
                                      Dear Sir/Madam,

                                      TPSL ID:[protected]

                                      This is with reference to the below mail, we would like to inform you that we have checked the the status for the above mentioned transaction and found that the same is marked as success and the payment for the same was sent to Hathway Cable & Datacom Ltd on[protected] vide reference no:[protected] .

                                      Regards,

                                      Customer Service

                                      Ingenico ePayments India Pvt. Ltd.

                                      (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
                                      Jan 16, 2019
                                      Updated by saisuraja
                                      When will the payment be settled to hathway cable because when i checked with hathway they didnt receive the payment still. If you can please send it back to my account it will be better
                                      Bank account deduct ho gya hai but paid ni dikha rha hai..
                                      please refund my money..

                                      Txn id[protected] payment method - upi
                                      Txn id[protected] payment method - upi
                                      Txn id[protected] payment method - upi
                                      Txn id[protected] payment method - upi
                                      Txn id[protected] payment method - upi
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                                        Pksahu320
                                        from Mundi, Madhya Pradesh
                                        Jan 14, 2019
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                                        Address: Raipur, Chhattisgarh
                                        Website: prsuuniv.in

                                        Dear
                                        Sir/madam

                                        I do a transaction through upi for filling the examination form in the site of prsuuniv.in of rs 1130, my money is deducted but my transaction is not done, shows failed transaction in the application.
                                        My account no detail - [protected]
                                        Trasaction detail - p1901131152373435330126
                                        Utr no[protected]
                                        Transaction date - 13/01/2019

                                        Please check and refund my money as early as possible
                                        Thank you
                                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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