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Paynimo / TechProcess Payment Services Complaints & Reviews

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Updated: Aug 25, 2024
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Paynimo / TechProcess Payment Services reviews & complaints page 46

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W
w_anu12
from Delhi, Delhi
Jan 14, 2019
Resolved
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Resolved

Address: New Delhi, Delhi, 110067
Website: nbpdcl.co.in/(S(peokxiicv4dlqv5jrl05jw3e))/frmQuickBillPaymentAll.aspx

Dear Sir/Mam
I am Anup kumar singh and my account number is[protected] Canara Bank Jeet singh marg, South Delhi near JNU campus.
I have paid Rs743/ to (https://nbpdcl.co.in/(S(peokxiicv4dlqv5jrl05jw3e))/frmQuickBillPaymentAll.aspx) through Internet Banking, my money debited from account but not paid to given merchant. So I request you to see after this and resolve my issue.
Jan 15, 2019
Complaint marked as Resolved 
my complaint has been resolved within 24hrs thanks alot
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Jan 15, 2019
Paynimo / TechProcess Payment Services Customer Care's response
Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.




Regards,

Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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    V
    vksmlv3
    from Allahabad, Uttar Pradesh
    Jan 14, 2019
    Resolved
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    Address: Allahabad, Uttar Pradesh, 211006

    I have made a payment for uppcl bill but due to some server hanging issue bill has not been paid but amount has been deducted from paytm account. Details are given below:

    Paid at: techprocess
    Order id:[protected]

    Paid from: paytm wallet [protected]
    Wallet txn id - [protected]

    Date & time : 12 jan 2019 11:26pm
    Amount : 1063.77 rs.

    Please help me to getting my money back.
    Jan 15, 2019
    Complaint marked as Resolved 
    Company has resolved the issue and replied on consumer complaint post.
    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
    Verified Support
    Jan 15, 2019
    Paynimo / TechProcess Payment Services Customer Care's response
    Dear Sir/Madam,

    TPSL ID:[protected]

    This is with reference to the below mail, we would like to inform you that we have checked the the status for the above mentioned transaction and found that the same is marked as success and the payment for the same was sent to UPPCL CC on[protected] vide reference no: 120120192322139690606000 .

    Regards,

    Customer Service

    Ingenico ePayments India Pvt. Ltd.

    (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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      S
      Sggoel1512
      from Ambala, Haryana
      Jan 12, 2019
      Resolved
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      I had made the transaction of rs.7049.56 on 31/12/2018 at 18:27 p. M. Towards the mcs classes of icai at delhi. After debiting the amt towards tech process, it shows the transaction to be failed and had to made another transaction. It had been more than 12 days but no refund had been granted.
      Even the customer care no. Is not working.
      Provide me a valid phone no. To talk and do see this. I want my money bank.
      Feb 17, 2019
      Complaint marked as Resolved 
      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
      Verified Support
      Jan 16, 2019
      Paynimo / TechProcess Payment Services Customer Care's response
      Dear Customer,

      This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

      Bank Reference ID:
      Merchant transaction ID:
      Transaction Amount:
      Transaction Date:

      In case the amount debited from your account, kindly provide us the updated bank statement for the same.

      Regards,
      Customer Service,
      Tech Process Payment Services Ltd.
      Jan 23, 2019
      Updated by Sggoel1512
      Transaction amt : 7049.56
      Transaction date : 31/13/2018
      Transaction time : 18:27

      Please provide a phone no. To talk

      Jan 29, 2019
      Updated by Sggoel1512
      Please respond!!..}
      Jan 29, 2019
      Updated by Sggoel1512
      its very bad behaviour of yours to cheat the customers. i will be complaining about your cheating to the consumer court and also will never use this payment gateway service.u are a cheater ..just give my money back, its been more than 1 month now. if you didn't refund it immediately, i will lodge a complaint of you in consumer court and also payment authorities
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        J
        JIsha V C
        Jan 12, 2019
        Resolved
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        Resolved

        Address: 682030

        Hi i have done a transaction on 25th oct 2018 to pay the lic for the amount of 5049.50 which was debited from my axis bank account but not received by the lic. Can u please provide me the transaction details and do the needful.
        Here is the transaction details

        Ecom pur/techpro*payni/mumbai/251018/10:04

        The amount was debited from below axis account

        Account number : [protected]
        Feb 13, 2019
        Complaint marked as Resolved 
        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
        Verified Support
        Jan 12, 2019
        Paynimo / TechProcess Payment Services Customer Care's response
        Dear Sir/Madam,

        We are unable to trace the records on the basis of given details.

        Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.


        Regards,

        Customer Service

        Ingenico ePayments India Pvt. Ltd.

        (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
        Jan 14, 2019
        Updated by JIsha V C
        I have just these information please try to help me
        Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2Na7gH8. Please note that we are closed today as it is the second Saturday of the month. Regards, Team Axis Bank.
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          S
          shabarish sundar
          from Dharwad, Karnataka
          Jan 11, 2019
          Resolved
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          Resolved

          Hi techprocess team,

          Today i tried paying for my hathway broadband internet connection for recharge. I selected techprocess as my payment gateway and selected upi as my payment mode. The amount of rs. 3232.02 has been deducted from my bank account and on the merchant website it dispalyed payment failure due to no response within 5 minutes. Please see the attached screenshot for the same.
          Feb 16, 2019
          Complaint marked as Resolved 
          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
          Verified Support
          Jan 11, 2019
          Paynimo / TechProcess Payment Services Customer Care's response
          Dear Customer,

          This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

          Bank Reference ID:
          Merchant transaction ID:
          Transaction Amount:
          Transaction Date:

          In case the amount debited from your account, kindly provide us the updated bank statement for the same.

          Regards,

          Customer Service

          Ingenico ePayments India Pvt. Ltd.

          (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
          Jan 11, 2019
          Updated by shabarish sundar
          Hi,

          Please find the details below

          Bank Reference ID: UPI/[protected]/Hathway Cable/[protected]@icic
          Merchant transaction ID:[protected]
          Transaction Amount:3232.02
          Transaction Date: 11 JAN 2019

          Attached the bank statement

          Verified Support
          Jan 14, 2019
          Paynimo / TechProcess Payment Services Customer Care's response
          Dear Customer,

          TPSL ID:[protected]
          Bank Reference No:[protected]

          Kindly note that the status for the above mentioned transaction is marked as success and the payment for the same will sent to the merchant Datacom Ltd on[protected] and the payment is updated at their end with the ref. no:[protected]

          Regards,
          Customer Service
          Ingenico ePayments India Pvt. Ltd.
          (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
          Jan 14, 2019
          Updated by shabarish sundar
          Hi,

          Please provide the date when it will be updated to merchant and reference no?

          Thanks
          Jan 14, 2019
          Updated by shabarish sundar
          In the reply sent by you there is no detail provides simply written protected.
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            K
            kaviamol
            from Kolkata, West Bengal
            Jan 10, 2019
            Resolved
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            Address: 700027
            Website: kolkatatrafficpolice.gov.in

            Dear sir / ma'm,

            I had made online payment of kolkata traffic police case from kolkata traffic police website through payment gateway tech process portal and the amount has been deducted but the payment has been failed.

            So, please refund me the amount back

            Transaction reference number:[protected]

            Transaction date - 10/01/2019

            Transaction amount - rs. 1586.
            Feb 18, 2019
            Complaint marked as Resolved 
            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
            Verified Support
            Jan 11, 2019
            Paynimo / TechProcess Payment Services Customer Care's response
            Dear Customer,

            This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

            Bank Reference ID:
            Merchant transaction ID:
            Transaction Amount:
            Transaction Date:

            In case the amount debited from your account, kindly provide us the updated bank statement for the same.

            Regards,
            Customer Service,
            Tech Process Payment Services Ltd.
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              M
              madanrajput82
              from Mumbai, Maharashtra
              Jan 8, 2019
              Resolved
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              Resolved

              Dear sir
              i already LOAN payment done yesterday by paynimo site to merchant indialbulls.com but payment still not updated in LOAN account and
              my Tx id Is[protected]   Replace all
              Feb 13, 2019
              Complaint marked as Resolved 
              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
              Verified Support
              Jan 10, 2019
              Paynimo / TechProcess Payment Services Customer Care's response
              Dear Sir/Madam,

              TPSL ID:[protected]

              This is with reference to the below mail, we would like to inform you that we have checked the the status for the above mentioned transaction and found that the same is marked as success and the payment for the same was sent to IVL Finance Limited Paynimo on[protected] vide reference no: 17761487 .

              Regards,

              Customer Service

              Ingenico ePayments India Pvt. Ltd.

              (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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                G
                Guri1211
                from Patiala, Punjab
                Jan 8, 2019
                Resolved
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                Resolved

                Address: Gautam Buddh Nagar, Uttar Pradesh, 201303
                Website: Paynimo

                Hi techprocess team,

                Today i tried paying for my hathway broadband internet connection for recharge. I selected techprocess as my payment gateway and selected upi as my payment mode. The amount of rs. 2655 has been deducted from my bank account and on the merchant website it dispalyed payment failure due to no response within 5 minutes. Please see the attached screenshot for the same.

                Ref no:[protected]
                Amount: 2655
                Time: 8 jan 2019
                Feb 9, 2019
                Complaint marked as Resolved 
                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                Verified Support
                Jan 09, 2019
                Paynimo / TechProcess Payment Services Customer Care's response
                Dear Sir/Madam,

                TPSL ID:[protected]

                This is with reference to the below mail, we would like to inform you that we have checked the the status for the above mentioned transaction and found that the same is marked as success and the payment for the same was sent to Hathway Cable & Datacom Ltd on[protected] vide reference no: [protected]_[protected] .

                Regards,

                Customer Service

                Ingenico ePayments India Pvt. Ltd.

                (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
                Jan 10, 2019
                Updated by Guri1211
                Can you provide the reference number for which money has been sent to Hathway cable because still it is showing the payment status as pending
                On 31 dec 2018 Iwas trying to recharge my phone through paynimo.Whine doing this my money from bank was taken throug paynimo .But my phone was not recharged .A message coming"your transaction is done but recharge was failed" .While Icheck my a/c money was taken .so I request you whether my return my money or pls recharge my phone .please
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                  A
                  AshishSisodia85
                  from Delhi, Delhi
                  Jan 7, 2019
                  Resolved
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                  Address: Ghaziabad, Uttar Pradesh

                  Online complaint - uppcl — failure of online uppcl bill payment, but amount is deducted from bank account

                  Ref:uppcl - tech process
                  Consumer account no. [protected] address - c-2, plot no. 130, shakti khand 2, indirapuram, ghaziabad - 201014
                  Consumer name - asish shishodiya regd. Mobile. No. - [protected]
                  And consumer account no. - [protected] address - second floor, plot no. 894, shakti khand 4, indirapuram, ghaziabad - 201014
                  Consumer name - sh. Rajesh mailhuri regd. Mobile. No. - [protected]
                  Bill amount for no. [protected] - rs. 1324
                  Bill amount for no. [protected] - rs. 931

                  Date of payment: 19/12/2018.
                  Both payments done by debit card payment from icici bank registered in name of ashish sisodia.
                  Reference no for [protected] payment of rs 1324 - vin/uppcl/[protected]/0
                  Reference no for [protected] payment of rs 931 - vin/uppcl/[protected]/0

                  Complaint: payment receipt not generated online and payment not acknowledged by uppcl. Further to this i made following payments by different payment gateway.
                  Requset: i have not received the refund for these transactions in my account. Request for the issue to be resolved and my payment be reverted back to associated debit card/linked bank account.
                  Jan 24, 2019
                  Complaint marked as Resolved 
                  NA
                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 08, 2019
                  Paynimo / TechProcess Payment Services Customer Care's response
                  Dear Sir/Madam,

                  We are unable to trace the records on the basis of given details.

                  Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

                  Regards,

                  Customer Service

                  Ingenico ePayments India Pvt. Ltd.

                  (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
                  Jan 08, 2019
                  Updated by AshishSisodia85
                  Hi Team,

                  I have already provided the Bank Reference Numbers in my complain. PFB the same
                  VIN/UPPCL/[protected]/0
                  VIN/UPPCL/[protected]/0

                  Transaction Date and Time are on 19 Dec 2018 between 10:55 PM and 11:05 PM.
                  If you need, I can provide starting 4 digits and last two digits of the debit card used. Also attaching the screen shot for the transactions from the Bank website.

                  Jan 24, 2019
                  Updated by AshishSisodia85
                  The amount got credited to UPPCL and adjusted accordingly. Thanks for support.
                  The amount got credited to UPPCL and adjusted accordingly. Thanks for support.
                  I Paid upcl bill of Rs.8367 on 16th july 21'.
                  Payment receipt not generated online and payment not acknowledged by UPCL.
                  TRANSACTION I.D [protected],
                  ORDER I.D [protected].
                  PLEASE UPDATE PAYMENT.
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                    C
                    chand94
                    from Noida, Uttar Pradesh
                    Jan 7, 2019
                    Resolved
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                    Resolved

                    Address: 201309

                    Amount debited to my mobikwik wallet by gateway payment but transaction is not successful kindly resolve my problem as soon as possible amt -386.77 transaction id[protected] date of transaction -18/12/2018 a/c id-[protected]
                    Name - daroga ansari sir its too late please confirm my transaction as soon as possible shall be very thank ful to you please confirm my details
                    Feb 8, 2019
                    Complaint marked as Resolved 
                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 08, 2019
                    Paynimo / TechProcess Payment Services Customer Care's response
                    Dear Sir/Madam,

                    TPSL ID :[protected]

                    On checking our records we found that the above mentioned transaction has failed for which we have neither received the credit nor the online status from the customers bankers.

                    Kindly get in touch with your bank for further assistance .

                    Regards,

                    Customer Service

                    Ingenico ePayments India Pvt. Ltd.

                    (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
                    I fill my form at 5:06pm of 07/01/2019 and my balance is deducted from my bank account no. [protected] but transaction is not completed. Please fix this problem. I am thankful to you for this
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                      S
                      sumathi veeragavalu
                      from Chennai, Tamil Nadu
                      Jan 6, 2019
                      Resolved
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                      Address: Chennai, Tamil Nadu

                      Dear sir/madam
                      On 06 january 2019 i was trying to pay the new legend saravana stores 11 month gold mine scheme through paynimo gateway but transaction failed but money was debited

                      I want to know wether the money has gone to shop if not i want the money refunded

                      Usually the shop use to send receipt and message after the money has credited to the shop but this time i didn't get anything from the shop please help me with this issue
                      Feb 9, 2019
                      Complaint marked as Resolved 
                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                      Jan 06, 2019
                      Updated by sumathi veeragavalu
                      Amount is Rs.3024
                      Verified Support
                      Jan 08, 2019
                      Paynimo / TechProcess Payment Services Customer Care's response
                      Dear Customer,

                      This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

                      Bank Reference ID:
                      Merchant transaction ID:
                      Transaction Amount:
                      Transaction Date:

                      In case the amount debited from your account, kindly provide us the updated bank statement for the same.

                      Regards,
                      Customer Service,
                      Tech Process Payment Services Ltd.
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                        P
                        piyushvishwa
                        from Delhi, Delhi
                        Jan 3, 2019
                        Resolved
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                        Sir,
                        I have paid my bit mesra semester fees on[protected] but the transaction showed failed 3 times from three different the same amount was deducted from my bank account and i have not received any refund till date.
                        Kindly look into the matter as i paid my fees later on from sbi which showed successfull payment of fees.
                        Kindly refund my fees amount rs 1, 24, 517.70 each from my bank accounts in different bank account.
                        My name sparsh agarwal
                        My roll no. Is be/10413/2016.
                        My college birla institute of technology, mesra, ranchi
                        Feb 8, 2019
                        Complaint marked as Resolved 
                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 04, 2019
                        Paynimo / TechProcess Payment Services Customer Care's response
                        Dear Customer,

                        This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

                        TPSL ID:
                        Bank Reference ID:
                        Merchant transaction ID:
                        Transaction Amount:
                        Transaction Date:

                        In case the amount debited from your account, kindly provide us the updated bank statement for the same.

                        Regards,
                        Customer Service
                        Ingenico ePayments India Pvt. Ltd.
                        (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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                          S
                          shubham_it2k18bit
                          from Bokaro, Jharkhand
                          Jan 1, 2019
                          Resolved
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                          Resolved

                          Respected sir
                          I, Shubham singh a student of BIT MESRA, Ranchi has made a transaction of worth rupees 1, 14, 666 on 30/12/2018 at 08:29 as a semester fees to Bit Mesra, Ranchi.the amount was deducted from my HDFC bank account and the site shows "TRANSACTION FAILED".Sir, please look into the matter.sir the last date of the registration is endind soon please do it as soon as possible.your one attemt can make things right.sir please into the issue.importants documents have been attached below.
                          yours sincerely
                          SHUBHAM SINGH
                          BIT MESRA
                          RANCHI
                          Feb 3, 2019
                          Complaint marked as Resolved 
                          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                          Jan 01, 2019
                          Updated by shubham_it2k18bit
                          Sir, please resolve it as fast as possible
                          Verified Support
                          Jan 03, 2019
                          Paynimo / TechProcess Payment Services Customer Care's response
                          Dear Customer,

                          This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

                          TPSL ID:
                          Bank Reference ID:
                          Merchant transaction ID:
                          Transaction Amount:
                          Transaction Date:

                          In case the amount debited from your account, kindly provide us the updated bank statement for the same.

                          Regards,
                          Customer Service

                          Ingenico ePayments India Pvt. Ltd.

                          (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
                          I have paid my electricity bill amount of Rs.11583.61 on dated 28/12/2018 through my bank account to uppcl but my amount has been also deducted from my bank account in the same date but not credit in my bill upto till date.

                          Please solved this problem otherwise i will take the legal action against you.
                          Arun4623@123's reply, Jan 1, 2019
                          add current image of outstanding amount with payment reference number.
                          Arun4623@123's reply, Jan 1, 2019
                          Dear Sir/Mam
                          Please solve this problem
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                            S
                            Sanjeeb Barman
                            from Kolkata, West Bengal
                            Dec 31, 2018
                            Resolved
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                            Resolved

                            Address: Kolkata, West Bengal, 700107
                            Website: kolkatatrafficpolice.gov.in

                            Dear sir / ma'm,

                            I had made online payment of kolkata traffic police case from kolkata traffic police website through payment gateway tech process portal and the amount deducted but the payment failed

                            So, please refund me the amount.

                            Transaction description - l282509_kolkata/[protected]

                            Transaction date - 31/12/2018

                            Transaction amount - rs. 355.90/-

                            Thank you...
                            Feb 4, 2019
                            Complaint marked as Resolved 
                            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 02, 2019
                            Paynimo / TechProcess Payment Services Customer Care's response
                            Dear Customer,

                            This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

                            Bank Reference ID:
                            Merchant transaction ID:
                            Transaction Amount:
                            Transaction Date:

                            In case the amount debited from your account, kindly provide us the updated bank statement for the same.

                            Regards,
                            Customer Service,
                            Tech Process Payment Services Ltd.
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                              N
                              Nivrutti Waghmode
                              from Pune, Maharashtra
                              Dec 29, 2018
                              Resolved
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                              Resolved

                              Address: 413001

                              Nivrutti waghmode
                              Attachments
                              11:54 am (9 minutes ago)
                              To service

                              Dear sir,

                              Am customer of dhfl (Diwan housing finance ltd).

                              My late payment charges paid through paynimo link amounted rs 1474.00 on dt. 30.11.2018 details as follows.

                              Date narretion chq/ref no withdrawl/deposit balance
                              30.11.2018 pcd/[protected]/paynimo mutual funds/mumbai [protected] 1474.00 dr 3611.09 cr

                              Detail statement attached for your kind reference.

                              Kindly issue transaction id & payment receipt details.

                              Thanks & regards,

                              Nivrutti waghmode
                              Feb 3, 2019
                              Complaint marked as Resolved 
                              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 29, 2018
                              Paynimo / TechProcess Payment Services Customer Care's response
                              Dear Sir/Madam,


                              TPSL ID:[protected]

                              This is with reference to the below mail, we would like to inform you that we have checked the the status for the above mentioned transaction and found that the same is marked as success and the payment for the same was sent to Dewan Housing Finance Corp Ltd Paynimo on[protected] vide reference no: 15373523 .



                              Regards,

                              Customer Service

                              Ingenico ePayments India Pvt. Ltd.

                              (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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                                Santosh Vishwak
                                from Varanasi, Uttar Pradesh
                                Dec 27, 2018
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                                Website: uppclonline.com

                                I had made online payment of my electricity bill from your portal and the amount deducted but the payment failed
                                Now please refund me the money sir/ma'am..

                                Bank reference ID - UPI83600159752787062200092959

                                Merchant transaction ID[protected]

                                Merchant name - uppclonline.com

                                Transaction date - 26/12/2018

                                Transaction amount -3516

                                Thank you.
                                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                Dec 27, 2018
                                Updated by Santosh Vishwak
                                This is bank updated data

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                                  up20d2694
                                  from Meerut, Uttar Pradesh
                                  Dec 26, 2018
                                  Resolved
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                                  Resolved

                                  I made an online fee payment of rs.113517.7 as semester fee of my college birla institute of technology, mesra, ranchi (Bit mesra) by pnb net banking through paynimo techprocess payment gateway on 26/12/18 around 7pm ist.

                                  After payment, i was redirected to a page of bit mesra stating "transaction failed" and amount was debited from my bank account.
                                  For this transaction, my details are,
                                  Reference id:[protected]
                                  External reference number:[protected]

                                  Please credit the above mentioned amount to my college or refund it back to my bank account.
                                  Jan 31, 2019
                                  Complaint marked as Resolved 
                                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 28, 2018
                                  Paynimo / TechProcess Payment Services Customer Care's response
                                  Dear Sir/Madam,

                                  TPSL ID:[protected]
                                  Bank Transaction ID: [protected]

                                  The status for the above mentioned transaction is marked as success and the payment for the same was sent to Birla on[protected] vide merchant reference no: BITOP[protected].

                                  Kindly therefore get in touch with Birla through whom he has initiated this transaction.

                                  The merchant will be able to assist him further with his query.The contact details of the merchant's customer service desk are available on the merchant's website.

                                  Regards,
                                  Customer Service,
                                  Tech Process Payment Services Ltd.
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                                    A
                                    Atish Kerketta
                                    from Sambalpur, Odisha
                                    Dec 26, 2018
                                    Resolved
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                                    Resolved

                                    Address: Ranchi, Jharkhand
                                    Website: www.bitmesra.ac.in

                                    Reference no[protected]
                                    Union bank - kantatoli customer
                                    I had logged in into my e-banking account and paid a sum for my semester fees the amount got deducted from my account but at the institute website the transaction failed. A message from the bank confirmed successfully transaction and gave a reference not but when i looked again in the institute website the payment was not not done.
                                    So thus my problem is that amount got deducted but the transaction got stuck in between. So, kindly resolve this issue.
                                    Feb 2, 2019
                                    Complaint marked as Resolved 
                                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 28, 2018
                                    Paynimo / TechProcess Payment Services Customer Care's response
                                    Dear Sir/Madam,

                                    TPSL ID:[protected]
                                    Amount: 5204.72

                                    With reference to your query the above mentioned transaction is failed and for refund we have sent instruction to you bank, hence the refund will be processed to you in 3 working days.

                                    Regards,
                                    Customer Service,
                                    Tech Process Payment Services Ltd.
                                    Recently I have made a payment of rs 5204 from syndicate NET banking transactions I'd is IB PG TXN 67372258
                                    5544900 BUT THE PAYMENT HAS NOT BEEN REACHED TO THE MERCHANT
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                                      S
                                      Shubhbabai
                                      from Ranchi, Jharkhand
                                      Dec 26, 2018
                                      Resolved
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                                      Resolved

                                      I made an online fee payment of rs.108517.7 as semester fee of my college birla institute of technology, mesra, ranchi (Bit mesra) by sbi net banking through paynimo techprocess payment gateway on 26/12/18 at 8:32 am.

                                      After payment instead of generating payment challan it showed "transaction failed" and amount was debited from my bank account for which i received a sms from my bank as "thank you for using state bank internet banking. Reference no. For birla institute of techno transaction of rs. 108517.7 from a/c -[protected] on 26-dec-18 at 08:32 is igafawcne0."

                                      Please credit the above mentioned amount to my college or refund it back to my sbi bank account
                                      Urgently and as quick as possible
                                      Feb 1, 2019
                                      Complaint marked as Resolved 
                                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 28, 2018
                                      Paynimo / TechProcess Payment Services Customer Care's response
                                      Dear Customer,

                                      This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

                                      Bank Reference ID:
                                      Merchant transaction ID:
                                      Transaction Amount:
                                      Transaction Date:

                                      In case the amount debited from your account, kindly provide us the updated bank statement for the same.

                                      Regards,
                                      Customer Service,
                                      Tech Process Payment Services Ltd.
                                      Dec 28, 2018
                                      Updated by Shubhbabai
                                      Bank Reference ID: IGAFAWCNE0
                                      Merchant transaction ID:[protected]
                                      Transaction Amount: Rs.108517.70
                                      Transaction Date: 26/12/2018

                                      Please update me as soon as possible
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                                        Santosh Vishwak
                                        from Varanasi, Uttar Pradesh
                                        Dec 26, 2018
                                        Resolved
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                                        Resolved

                                        Address: Lucknow, Uttar Pradesh
                                        Website: uppclonline.com

                                        I have made payment of my electricity bill through your upi portal but the payment failed. But the amount has been deducted from my bank
                                        Please help me.
                                        I want the refund of my money

                                        Merchant name - uppcl (Utter pradesh power corporation limited)

                                        My account number on merchant website -[protected]

                                        Date of transaction - 26/12/18
                                        Time of transaction - amount deducted at 01:00 am, 3516.00 rupees.

                                        I don't know the exact time of transaction but the deduction message came at 01:00:17 am.
                                        Please help me sir/ma'm
                                        Jan 27, 2019
                                        Complaint marked as Resolved 
                                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                        Dec 26, 2018
                                        Updated by Santosh Vishwak
                                        This is the bank reference I'd from my bank.

                                        Dec 26, 2018
                                        Updated by Santosh Vishwak
                                        Bank reference i d
                                        UPI83600159752787062200092959
                                        Verified Support
                                        Dec 27, 2018
                                        Paynimo / TechProcess Payment Services Customer Care's response
                                        Dear Customer,

                                        This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

                                        Bank Reference ID:
                                        Merchant transaction ID:
                                        Transaction Amount:
                                        Transaction Date:

                                        In case the amount debited from your account, kindly provide us the updated bank statement for the same.

                                        Regards,

                                        Customer Service

                                        Ingenico ePayments India Pvt. Ltd.

                                        (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
                                        I have paid bill of electricity to uppcl via techprocess and upi transaction. Reference number for the transaction are following.
                                        UPI/[protected]/UPPCL
                                        and
                                        UPI/[protected]/UPPCL
                                        Bill not reflected in the uppcl website neighter got refund.
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