Paynimo / TechProcess Payment Services Complaints & Reviews

Hi techprocess team,

Today i tried paying for my hathway broadband internet connection for recharge. I selected techprocess as my payment gateway and selected upi as my payment mode. The amount of rs. 2655 has been deducted from my bank account and on the merchant website it dispalyed payment failure due to no response within 5 minutes. Please see the attached screenshot for the same.

Ref no:[protected]
Amount: 2655
Time: 8 jan 2019

Online complaint - uppcl — failure of online uppcl bill payment, but amount is deducted from bank account

Ref:uppcl - tech process
Consumer account no. [protected] address - c-2, plot no. 130, shakti khand 2, indirapuram, ghaziabad - 201014
Consumer name - asish shishodiya regd. Mobile. No. - [protected]
And consumer account no. - [protected] address - second floor, plot no. 894, shakti khand 4, indirapuram, ghaziabad - 201014
Consumer name - sh. Rajesh mailhuri regd. Mobile. No. - [protected]
Bill amount for no. [protected] - rs. 1324
Bill amount for no. [protected] - rs. 931

Date of payment: 19/12/2018.
Both payments done by debit card payment from icici bank registered in name of ashish sisodia.
Reference no for [protected] payment of rs 1324 - vin/uppcl/[protected]/0
Reference no for [protected] payment of rs 931 - vin/uppcl/[protected]/0

Complaint: payment receipt not generated online and payment not acknowledged by uppcl. Further to this i made following payments by different payment gateway.
Requset: i have not received the refund for these transactions in my account. Request for the issue to be resolved and my payment be reverted back to associated debit card/linked bank account.

Amount debited to my mobikwik wallet by gateway payment but transaction is not successful kindly resolve my problem as soon as possible amt -386.77 transaction id[protected] date of transaction -18/12/2018 a/c id-[protected]
Name - daroga ansari sir its too late please confirm my transaction as soon as possible shall be very thank ful to you please confirm my details

Dear sir/madam
On 06 january 2019 i was trying to pay the new legend saravana stores 11 month gold mine scheme through paynimo gateway but transaction failed but money was debited

I want to know wether the money has gone to shop if not i want the money refunded

Usually the shop use to send receipt and message after the money has credited to the shop but this time i didn't get anything from the shop please help me with this issue

Im a student of vit university, i have a registration going on and today is the last date to register. I have already paid the fees of 7097.00 rs and it has been debited from my account but in the vit website i have not yet received any payment receipt. I even had a conversation with the bank and they mailed me that techprocess is going to mail the payment status by today. But still i have not got any mail from the site. Please do help as...

Sir,
I have paid my bit mesra semester fees on[protected] but the transaction showed failed 3 times from three different the same amount was deducted from my bank account and i have not received any refund till date.
Kindly look into the matter as i paid my fees later on from sbi which showed successfull payment of fees.
Kindly refund my fees amount rs 1, 24, 517.70 each from my bank accounts in different bank account.
My name sparsh agarwal
My roll no. Is be/10413/2016.
My college birla institute of technology, mesra, ranchi

Respected sir
I, Shubham singh a student of BIT MESRA, Ranchi has made a transaction of worth rupees 1, 14, 666 on 30/12/2018 at 08:29 as a semester fees to Bit Mesra, Ranchi.the amount was deducted from my HDFC bank account and the site shows "TRANSACTION FAILED".Sir, please look into the matter.sir the last date of the registration is endind soon please do it as soon as possible.your one attemt can make things right.sir please into the issue.importants documents have been attached below.
yours sincerely
SHUBHAM SINGH
BIT MESRA
RANCHI

Dear sir / ma'm,

I had made online payment of kolkata traffic police case from kolkata traffic police website through payment gateway tech process portal and the amount deducted but the payment failed

So, please refund me the amount.

Transaction description - l282509_kolkata/[protected]

Transaction date - 31/12/2018

Transaction amount - rs. 355.90/-

Thank you...

Nivrutti waghmode
Attachments
11:54 am (9 minutes ago)
To service

Dear sir,

Am customer of dhfl (Diwan housing finance ltd).

My late payment charges paid through paynimo link amounted rs 1474.00 on dt. 30.11.2018 details as follows.

Date narretion chq/ref no withdrawl/deposit balance
30.11.2018 pcd/[protected]/paynimo mutual funds/mumbai [protected] 1474.00 dr 3611.09 cr

Detail statement attached for your kind reference.

Kindly issue transaction id & payment receipt details.

Thanks & regards,

Nivrutti waghmode

I had made online payment of my electricity bill from your portal and the amount deducted but the payment failed
Now please refund me the money sir/ma'am..

Bank reference ID - UPI83600159752787062200092959

Merchant transaction ID[protected]

Merchant name - uppclonline.com

Transaction date - 26/12/2018

Transaction amount -3516

Thank you.

I made an online fee payment of rs.113517.7 as semester fee of my college birla institute of technology, mesra, ranchi (Bit mesra) by pnb net banking through paynimo techprocess payment gateway on 26/12/18 around 7pm ist.

After payment, i was redirected to a page of bit mesra stating "transaction failed" and amount was debited from my bank account.
For this transaction, my details are,
Reference id:[protected]
External reference number:[protected]

Please credit the above mentioned amount to my college or refund it back to my bank account.

Reference no[protected]
Union bank - kantatoli customer
I had logged in into my e-banking account and paid a sum for my semester fees the amount got deducted from my account but at the institute website the transaction failed. A message from the bank confirmed successfully transaction and gave a reference not but when i looked again in the institute website the payment was not not done.
So thus my problem is that amount got deducted but the transaction got stuck in between. So, kindly resolve this issue.

I made an online fee payment of rs.108517.7 as semester fee of my college birla institute of technology, mesra, ranchi (Bit mesra) by sbi net banking through paynimo techprocess payment gateway on 26/12/18 at 8:32 am.

After payment instead of generating payment challan it showed "transaction failed" and amount was debited from my bank account for which i received a sms from my bank as "thank you for using state bank internet banking. Reference no. For birla institute of techno transaction of rs. 108517.7 from a/c -[protected] on 26-dec-18 at 08:32 is igafawcne0."

Please credit the above mentioned amount to my college or refund it back to my sbi bank account
Urgently and as quick as possible

I have made payment of my electricity bill through your upi portal but the payment failed. But the amount has been deducted from my bank
Please help me.
I want the refund of my money

Merchant name - uppcl (Utter pradesh power corporation limited)

My account number on merchant website -[protected]

Date of transaction - 26/12/18
Time of transaction - amount deducted at 01:00 am, 3516.00 rupees.

I don't know the exact time of transaction but the deduction message came at 01:00:17 am.
Please help me sir/ma'm

Sir

Ref;
Account no ; [protected]
Axis bank
Ding mandi, sirsa, haryana

I have add my dream 11 of rs. 5555/- on 25- dec -2018 approx 9:20 am. The amount is debited from my account but it is not added to my dream 11 account. Amount has transfer to this account " inb/[protected]/techprocess solutions ltd/

Kindly refund my amount of rs. 5555/- i had paid my payment through paynimo using axis bank net banking. So kindly refund the credited amount

I paid rs 7080 through upi ([protected]@okhdfc) to techprocess and the payment was successful. The system didn't show any confirmation message for more than 15 mins and the portal showed payment failed, try again. This happened around 2:45pm today (25/12/18). I request refund of rs.7080 to my account.
(Upi transaction id:[protected]
(Google transaction id: cicagkdispldbg)

I, rajsekhar haldar (Bca/40513/2107) was trying to make an online fee payment of rs.60517.7 to my college (Birla institute of technology, mesra, lalpur campus) by net banking (My banker axis bank) through your payment gateway on 24/12/18 which finally showed as "transaction failed" but amount was debited from my bank account upon which i received a sms from my banker (Axis bank) with info:inb/[protected]/techprocess solutions ltd/. Please credit the above mentioned amount to my college or refund it back to my axis bank account (Urgent and important).

I paid 1500/rs and 11.80 gst= 1511.80 payment for my exam fees to bse institute lmited from central bank of india mandsaur br.1511.80 rs debited from account and sms from bank but paynimo payment gateway show error with transaction failure and this amount not credited to mercant account. Details and screenshot attached kindly do needful. And refunf this amount back to me.
Transaction details as follows: account number : [protected] transaction date :[protected] withdrawal amount : 1, 511.80 particulars : [protected]tech process/l213190_insolvency/central bank of india mandsaur branch.
Email id [protected]@gmail.com

I paid my College fee through Indian Bank Net baking on dec 18 2018..the window said like the transaction is declined but the amount Rs 3627 has been deducted from my account ...Your A/c XXXX is debited by Rs. 3627.98 for TECHPROCESS[protected]/PSG College Of technology 2/thru Net Banking - ref: [protected]- 18/12/2018 19:53- Indian Bank...this is the SMS text i received...amount is deducted but not credited yet ...kindly take action as soon as possible..

Net Banking - ref: [protected]

On 18th Dec, I did a transaction (details provided below) to pay my electricity bill. Money got deducted from my Paytm Wallet but it was not paid to UPPCL website. Somehow, I got a chance to speak to Techprocess customer care team probably after trying 1000 times and they said transaction has been successful from their side. Not sure what happened, Neither the money is paid to UPPCL nor it is with Techprocess.

Pathetic Service, Horrible customer care and Archaic Website!!!

Transaction Details:
Techprocess Order #[protected]
Transaction ID [protected]
[protected]:43:47 PM