Paynimo / TechProcess Payment Services Complaints & Reviews

Address: Mumbai City, Maharashtra, 500084

I chose tech process on bsnl portal to pay my monthly bill of landline phone using my debit card on[protected]

I got following messages on my mobile

"pos transaction of rs.1190/- is done on card with last four digits “7087"

Your payment of rs.1190/- is failed on bsnl portal.
Reason: pme10023-rejected by paysecure

This is what my banker (Andhra bank) provided about the transaction

[protected] postxn / rupay / portal bsnl tpsl /803037 - rs.1190.00

Amount is deducted from my account but not remitted to bsnl

Hence i want refund of rs.1190/-

The complaints given by me earlier are closed as resolved without refunding the amount
The id of the complaints are id: 2089536 and id: 2055936

Nov 26, 2018

Complaint marked as Resolved

There is no complaint resolution process at all The complaints are kept pending and finally marked as "Resolved" without taking any action. It is better to approach Consumer forum and get orders against the company

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd

Nov 19, 2018

Updated by Siva Rama Prasad Tumati The bank reference ID is already furnished in the main complaint.
It is as follows:

[protected] postxn / rupay / portal bsnl tpsl /803037 - rs.1190.00 (on 14th of August this year)

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M

malemkl

from North Lakhimpur, Assam

Nov 5, 2018

Iv paid for demat opening but failed after my payment i want refund

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S

Siva Rama Prasad Tumati

from Kumta, Karnataka

Nov 7, 2018

The bank reference ID is already furnished in the main complaint.
It is as follows:

[protected] postxn / rupay / portal bsnl tpsl /803037 - rs.1190.00 (on 14th of August this year)

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S

Siva Rama Prasad Tumati

from Kumta, Karnataka

Nov 15, 2018

Is there any effort to resolve my complaint?
How much time is required to respond?

Prasad

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Siva Rama Prasad Tumati's [Complaint's author] reply, Nov 26, 2018

There is no complaint resolution process at all
The complaints are kept pending and finally marked as "Resolved" without taking any action.
It is better to approach Consumer forum and get orders against the company

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Address: Alappuzha, Kerala, 688501

I've made an online payment of rs 8143.50 to muthoot finance ltd on 30 oct 2018 through federal bank debit card. The amount was debited from my account, but the transaction failed

I've received another message that my amount was deducted from my account and is forwarded to paynimo mutual funds

I request you guys to kindly take necessary action and refund the amount

May 19, 2020

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

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Federal Bank Customer Care

from Delhi, Delhi

Nov 5, 2018

Hi Steven,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (24530) in the subject line so that our team can assist you.

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Address: Hyderabad, Telangana, 500089

Website: Muthoot Finance app(IMuthoot)

I did a payment to Muthoot finance against loan account 1119/MSL/27094 on 25th October 3:22 PM through their App.(I Muthoot). I got a message that amount is deducted from my account after that when it is returning to IMuthoot app got a message that 'Payment field'.

I have checked with Our Bank(ICICI). They are saying amount is deducted from their end and asked to wait 7 days. Today is 8th day, till i did not my money back as refund. Transaction number is BIL*ONL*[protected]*TECHPRO.

Can you please check and let us know where it got stopped at earliest. Money is blocked and i have to pay interest also. Please let me knowif any futher details are required

Dec 7, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2018

Paynimo / TechProcess Payment Services Customer Care's response TPSL ID:[protected]
Refund amount : 203004

The above transaction is refund and sent to the bank on[protected]

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Address: Chennai, Tamil Nadu, 600115

Dear Team,

I have made my examination fees of Rs.3, 321.70/- on October 26, 2018 in Madras university website through Paynimo. The payment got debited from my account. But, I did not receive any payment advice or it did not get reflected in the Madras university website. The transaction reference no. IIN/Madras/[protected]. Request your immediate support.

Thanks & Regards
D.Sri Vidhya
D/O V.Dhamodaran

Nov 1, 2018

Complaint marked as Resolved

Company has not taken any action regarding the complaint. Worst service

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd

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S

Syed MUBARAK Basha

from Kuzhithurai, Tamil Nadu

Nov 2, 2018

I have paid my B. B. A exam fees Madras university but amount has been debited twice from my account kindly need refund of my money,

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Hi sir/mam,

I have done online payment for mba exam fee of rs. 4254.48 on 10 oct 2018 using my sbi credit card through indian bank via paynimo payment gateway system. E-receipt has not generated but the amount has been debited from my credit card. Its been more than two weeks but amount is not refunded to my account yet. Please check and do the needful at the earliest.

Fyi, i have attached my credir card statement as a proof for amount debited and transaction ref no is :070974

I kindly request you to do the needful at the earliest.

Nov 29, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Team,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Techprocess Payment Service

Oct 29, 2018

Updated by raghuweb Hi,

please find the bank reference id below

Bank: state bank of india credit card

Reference id: 070974

Nov 01, 2018

Updated by raghuweb Date of Transaction: 10/October/2018

Time: 5.00 pm

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State Bank of India [SBI] Customer Care

from Mumbai, Maharashtra

Oct 29, 2018

Dear raghuweb, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 84079 in your mail to enable us to address your concern on priority.

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Address: 560071

I ravikumar b n partner of vinayaka builders and developers have made a payment of rs 13, 76970.00 for our gst remitance by online service and the same has been dedited in our account but the amt has not been credit to our gst account. The transcation ref is 1208391, cpin : [protected] dated[protected] pls credit the proceedings in immediately contact moblie [protected], mail to : [protected]@gmail.com

Nov 30, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd

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Dear sir /mam,
My name is sujithra. M, i paid my distance education fee through your online payment process twice. Once i used my indian overseas bank debit card as on 13.10.18 (Rs.4963.95), and again i used my digi bank debit card as on 25.10.18 (Rs. 4963.95), to paid my college fees both times the amount was debited but shown gateway error, the university also not received that amount yet. Please sir/mam i don't know how i paid...

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Sir,

I have done online payment for tatasky recharge rs. 550 on 22nd october 2018 using internet banking through indian bank sb via paynimo gateway system. E-receipt has not generated but the amount has been debited from our a/c and the sreen shoed the message that the payment was successful. The error screen showed that the amount will be transferred next day in such cases. But till now nothing happened. So i request you to refund the money to my a/c from which the money was debited.. Please check and do the needful at the earliest.

Nov 25, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

TPSL ID:
Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,
Customer Service
Techprocess Payment Service

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B

Bala123vikki

from Mayiladuthurai, Tamil Nadu

Oct 30, 2018

I have booked a bus ticket from Vellore to Madurai through redBus app and the payment of Rs.1600.25 has received by you today the Reference no being ECOM 00222940. That ticket has not been booked.so please arrange to refund the amount to me immediately in my account

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Address: Chennai, Tamil Nadu

I have a made a payment of Rs. 3388.60 . But its is not reflected in the university website. So i need to paynimo service to please refund the money to my back account.
I share the reference details and merchant details.
Payment of 3388.60 has been made successfully to MADRAS(TECHPROCESS SOLUTIONS LTD PG).
Merchant reference number is L2089_Madras
Transaction reference number is [protected]

Nov 17, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

TPSL ID:[protected]
Bank Reference No: [protected]

Kindly note that the status for the above mentioned transaction is marked as success and the payment for the same will sent to the merchant L2089_Madras on[protected] and the payment is updated at their end with the ref. no: E[protected]

Regards,
Customer Service
Techprocess Payment Service

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A

Aadis theking

from Hosur, Tamil Nadu

Oct 16, 2018

I use rummycirle to play rummy online .i used upi payment method to add cash but when i used the transfer method i was charged but the money was not added in the rummycircle wallet. i want refund from rummycirle/paynimo. my order id: 5LBR7ZDNU6

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I have a made a payment of Rs. 3388.60 . But its is not reflected in the university website. So i need to paynimo service to please refund the money to my back account.
I share the reference details and merchant details.
Payment of 3388.60 has been made successfully to MADRAS(TECHPROCESS SOLUTIONS LTD PG).
Merchant reference number is L2089_Madras
Transaction reference number is [protected]

Nov 22, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

TPSL ID:[protected]
Bank Reference No: [protected]

Kindly note that the status for the above mentioned transaction is marked as success and the payment for the same will sent to the merchant L2089_Madras on[protected] and the payment is updated at their end with the ref. no: E[protected]

Regards,
Customer Service
Techprocess Payment Service

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I have paid my datsun redi go installment rs. 8552/- on 12/10/2018 approx 2.00 pm. The amount is debited to my bank account but not received by the vendor. And at the end of transaction the failure page is pop up on the screen.

Transaction id - vin/paynimo mut/[protected]/0
Kindly refund me back my amount in my bank account. I've paid my payment through paynimo using icici bank o[censored]daipur throgh imps.
Proof:
Dear customer, txn of inr 8, 552.00 done via debit card of acct xx8397 on 15-oct-18. Info: vin*paynimo mut. Avbl bal:inr 2, 056.55. For dispute, call [protected].

Nov 16, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

With reference to the above request kindly share us first 6 digits and the last 4 digits of the card with the exact date of transaction.

Regards,
Customer Service,
Tech Process Payment Services Ltd.

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Address: 560001

Website: www.tpsl-india.in/PaymentGateway

I would like to draw your attention towards a transaction done from my bank account (Through net banking) for an amount of rs 881.17 /- on october 12, 2018 for payment of 'indane gas cylinder refill booking'.

The payment gateway was techprocess with transaction number ibpg txn [protected]. For which screenshot is attached (With name screenshot-transaction). The amount was debited from my bank account but the transaction failed for which screenshot is attached (With name transaction failure2).

In view of the above, i request concerned authorities to look into the matter and return the sum of rs 881.17 /- back into the account at the earliest.

Nov 12, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,
Customer Service,
Tech Process Payment Services Ltd.

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M

Myself Charlie

from Darbhanga, Bihar

Oct 15, 2018

On 14 oct 2018 I have made the payment of 931 and it has been deducted from my account and haven't been paid to the IOCL GAS
Kindly please refund the amount back to my account
The transaction details are attached.

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Myself Charlie's reply, Oct 15, 2018

Isn't it the problem hasn't resolved
Amount of Rs 931 is pending

Myself Charlie's reply, Oct 16, 2018

Still the amount of Rs 931 hasn't been credited to my account

Myself Charlie's reply, Oct 18, 2018

It has been 4 days, and I haven't received the refund amount for which I have payment of Rs931
Can I know The status

A

Anugrah Edayar

from Kunnamangalam, Kerala

Oct 15, 2018

SIr i paid madras univeristy exam fee on my debit card.. My acount to debit 1036 rupees.. but not to get any recept in payment fees not get trascation number or any details pls gave my cash pls help me my debit card number mentioned below name anugrah g
Master card [protected]
Valid 02/23

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I am recharge through tech process by idbi bank debit card?, but recharge not done.
2580 amount deduct from my bank account. Plz help me and solve my problem. Details given below.
Bank - idbi bank
Card - debit card
Amount - 2580/-
Date - 12 october 2018
Time - 10.15 approximately
Bank transaction id - s62562174
Videocon d2h recharge

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

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K

Karunalaran

from Mumbai, Maharashtra

Oct 19, 2018

Dear sir,
I am karunakaran M.A TAMIL from madras university. I have been paid exam fees to madras university but not receive receipt .
My register no:C17105PTL1011
TRANSACTION ID IS: IGAENNIX9

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Karunalaran's reply, Oct 13, 2018

IGAENNIHX9 please check this transaction amount

Karunalaran's reply, Oct 13, 2018

Madras university Rs.1123.50

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Address: Kanchipuram, Tamil Nadu, 600075

There was a payment error while paying my mba fee through your payment gateway

Payment has been deducted from my account, but the payment process has not been completed and i didn't get my money back

Transaction reference : bil/onl/[protected]/techproc
Es/[protected]/mba

Transaction amount :4898.60

Please do the needful at the earliest and provide my money back

Thanks and regards
Yabesh aswin p

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

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A

abinaya ravi

from Chennai, Tamil Nadu

Oct 15, 2018

My fee amount paid by online payment, to university, but still that amount deposited from your company, and I can't take the bill for my paid amount..so that I'm requesting you...plz..inform me any other information...plz faver us..

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Address: Visakhapatnam, Andhra Pradesh, 530009

Sir, i use to pay my home lone emi by paynimo link which send by my bank (Dhfl) every month, but this time i paid my loan amount with paynimo via internet banking, (Sbi) i didn't got any confirmation message from paynimo but got a confirmation message from my bank stating diduction of 15164 rs with a reference no:[protected]igaentirr2, please kindly let me know about this matter, thank you - a k mukherjee, ph:[protected]

Nov 14, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Oct 11, 2018

Updated by Amit Mukharjee Sir, I use to pay my home lone EMI by paynimo link which send by my bank(DHFL)every month, but this time I paid my loan amount with paynimo via internet banking, (SBI)I didn't got any confirmation message from paynimo but got a confirmation message from my bank stating diduction of 15164 RS with a reference no:[protected]IGAENTIRR2, Please kindly let me know about this matter, thank you -A K Mukherjee, ph:[protected]

Verified Support

Oct 12, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,
Customer Service,
Tech Process Payment Services Ltd.

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I have paid the Gold loan interest of rs 769 (790.78 with processing fee)on 9thoct 2018 to the loan no specified below paid through paytm option using TechProcess payment Services.
My amt got credit from paytm and it's not reflected in Muthoot loan account.
Kindly the check the transaction and provide the refund to paytm. Full details are given below.

Please find the Screenshot attached.

Payment amount: 790.78
Payment Date: 09-oct-2018 9.18 am
Payment gateway: TechProcess Payment Srvcs(Paid through paytm option )
Registered mobile number : [protected]
Loan number : 0593/MBL/4034
Transaction no: [protected]

Nov 15, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

TPSL ID:[protected]
Bank Reference No: 20181009111212800110168991440138358

The above mentioned transaction was unsuccessful, Hence the amount was refunded on[protected] from our end and as per Bank TAT the same will be credited into your account within 7 working days.

Regards,
Customer Service,
Tech Process Payment Services Ltd.

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Address: 784171

Respected,
Paynimo transaction team. My payment is not sucess but amount is deducted from my account. After i pay again then success. But my earliar payment no creadited to my account till now.
Transaction date :[protected]
Till now date :[protected]
Plz take necessary action. I go to bank but bank is forward to you mail. But they says that no any respons from your team.
My account detail : prabin kalita, a/c number-[protected], ifsc code - ucba0000713.
Your team member
Prabin kalita

Nov 25, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

TPSL ID:[protected]
Bank Reference No:[protected]

Kindly note that the status for the above mentioned transaction is marked as success and the payment for the same will sent to the merchant _Gauhati University on[protected] and the payment is updated at their end with the ref. no: R_[protected]_812151

Regards,
Customer Service
Techprocess Payment Service

Oct 23, 2018

Updated by nibarp what can I do ?

Oct 23, 2018

Updated by nibarp YOUR COMPANY IS RESPECTED FOR THESE DOUBLE TRANSACTION.YOU DON'T GIV GAUHATI UNIVERSITY THSESE DOUBLE PAYMENT.iSN'T IT ?

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I booked my gas cylinder from Indane.co.in on 24 Sep 18 and paid online through ICICI netbanking to Techprocess transaction Id[protected].I usually get a SMS stating that online payment is made. in this instance I did not get any message. The gas cylinder was delivered on the 25th of Sep 2018. When the delivery person asked me for money I told him that the payment was made online but he informed that as per bill payment is not made and I should pay him. I paid him the amount as per bill. I went to the agency and asked about this matter and I was told they have not received the payment and to take up the matter with the bank. When I complained in the bank they told me that payment was made online to Techprocess and I should take up the matter with them and hence this complaint. I request you to refund the amount in my bank account at the earliest.

Nov 25, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Oct 04, 2018

Updated by Paary308 Any messages for me can be posted at [protected]@gmail.com

Verified Support

Oct 11, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

TPSL ID:[protected]

This is with reference to the below mail, we would like to inform you that we have checked the the status for the above mentioned transaction and found that the same is marked as success and the payment for the same was sent to Indian Oil Corporation Limited LPG NB on[protected] vide reference no: RF[protected] .

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd

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Transaction details are,
Wednesday, october 03, 2018 3:08 pm
_
Transaction details _
Account number : [protected]
Transaction date : september 30, 2018
Transaction amount : (Inr) 1, 380.00
Transaction type : dr
Transaction description : ibp techproc[protected]-2018

Nov 4, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd

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Address: Bareilly, Uttar Pradesh, 243122

BANK ACCOUNT:[protected]
STATE BANK OF INDIA
DATE- 01/10/2018

Sir,
I have recharged with 169 for tatasky digital tv. But transaction got failed and i could not get the desired benefit and amount has been deducted from my account. I have been waiting as the company said to wait for atleast 1 hour but still i did not get the amount.Please credit the amount in my account.

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Paynimo / TechProcess Payment Services Complaints & Reviews

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Paynimo / TechProcess Payment Services reviews & complaints page 48

payment not remitted back to my account

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muthoot failed transaction and money deducted

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payment paid to muthoot loan account is failed

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amount got debited but not get credited in the university website

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paynimo / techprocess payment services online payment issue

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gst payment made on online

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madras university distance education fees debited but not received by college

tatasky recharge

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paid university fees for madras university, chennai

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paid university fees for madras university, chennai

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amount deducted from bank account but not received by vendor.

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amount debited from account but transaction failed - indane gas booking

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d2h recharge

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payment errors

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non payment of loan amount

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muthoot gold loan payment not reflected in account

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refund my balance

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online payment made for gas cylinder but not paid to omc/ distributor

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money debited but no payment made for bsnl electricity bill

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transaction failed with tatasky

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