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Paynimo / TechProcess Payment Services Complaints & Reviews

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Updated: Aug 25, 2024
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Paynimo / TechProcess Payment Services reviews & complaints page 48

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R
ramadas p g
from Kottayam, Kerala
Nov 4, 2018
Resolved
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Resolved

Website: portal2.bsnl.in/myportal/transaction.do

Sir/madam
I have paid bsnl landline bill of kerala circle on 13 th oct 2018 through online. But the payment status shows transaction had failed and the bill amount have been debited from bank account without generating the receipt. The details of bill are furnished below. Kindly do the needful to clarify the same.

Please check the status and arrange to provide the refund details if any for the below failed txn as the money is neither reflected in my bank account nor in the bsnl acount.

Subscriber name : ramadas p g
Transaction_id fcdr[protected]
Account_no [protected]
Invoice_no sdckl[protected]
Integrator_id techprocess
Receipt_no
Transaction_status failed
Amount 767
Bank_id 1180
Trans_date 10/13/2018 11:59:03 am
Phone_no [protected]
Circle_code kl
Ssa_code ktm
Agency qpportal
Server_ip 10.48.133.13
Email id: [protected]@gmail.com


Thanking you
Ramadas p g
Dec 8, 2018
Complaint marked as Resolved 
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2018
Paynimo / TechProcess Payment Services Customer Care's response
Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd
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    V
    Vignesh2510
    from Coimbatore, Tamil Nadu
    Nov 3, 2018
    Resolved
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    Resolved

    Dear sir,

    Ref: transaction no:- 241018

    This is to inform you that i made an online transaction through my debit card of rs. 3422.77/- on 24 october 2018 in paynimo gateway and same amount has been deducted in my account but transaction was not successful.

    So kindly provide the acknowledgement to get refund from my bank to my mail id: vickey. [protected]@gmail.com as early as possible

    Thank you...
    Dec 8, 2018
    Complaint marked as Resolved 
    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
    Nov 05, 2018
    Updated by Vignesh2510
    I have made this transaction for MCA Exam fees payment on online. Please send me acknowledgement as soon as possible.

    Thank you.
    Nov 05, 2018
    Updated by Vignesh2510
    My mail id: vickey.[protected]@gmail.com
    Verified Support
    Nov 06, 2018
    Paynimo / TechProcess Payment Services Customer Care's response
    Dear Sir/Madam,

    We are unable to trace the records on the basis of given details.

    Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

    Regards,
    Customer Service
    Techprocess Payment Services Pvt Ltd
    Nov 12, 2018
    Updated by Vignesh2510
    Hi Sir,

    My Bank account number : [protected]
    Bank name: Axis bank
    Bank reference ID: S78836245

    Kindly process my request as soon as possible and please provide acknowledgement to get refund from my bank. Thank you.
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      S
      saiasmitha 1990
      from Chennai, Tamil Nadu
      Nov 3, 2018
      Resolved
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      Address: Chennai, Tamil Nadu, 600018
      Website: paynimo

      Dear sir,

      Ref: transaction no :[protected]

      This is to inform you that we made an payment of rs.4265/- and debited in our account of rs.4322.22/- but not printed the receipt and the receipt is very important to me because it is mba exam fee.

      So kindly provide the receipt copy to my mail id : priyanka. [protected]@stfc.co.in as early as possible

      Thank you
      Dec 7, 2018
      Complaint marked as Resolved 
      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
      Verified Support
      Nov 05, 2018
      Paynimo / TechProcess Payment Services Customer Care's response
      Dear Sir/Madam,

      We are unable to trace the records on the basis of given details.

      Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

      Regards,
      Customer Service
      Techprocess Payment Services Pvt Ltd
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        S
        Siva Rama Prasad Tumati
        from Kumta, Karnataka
        Nov 2, 2018
        Resolved
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        Resolved

        Address: Mumbai City, Maharashtra, 500084

        I chose tech process on bsnl portal to pay my monthly bill of landline phone using my debit card on[protected]

        I got following messages on my mobile

        "pos transaction of rs.1190/- is done on card with last four digits “7087"

        Your payment of rs.1190/- is failed on bsnl portal.
        Reason: pme10023-rejected by paysecure

        This is what my banker (Andhra bank) provided about the transaction

        [protected] postxn / rupay / portal bsnl tpsl /803037 - rs.1190.00

        Amount is deducted from my account but not remitted to bsnl

        Hence i want refund of rs.1190/-

        The complaints given by me earlier are closed as resolved without refunding the amount
        The id of the complaints are id: 2089536 and id: 2055936
        Nov 26, 2018
        Complaint marked as Resolved 
        There is no complaint resolution process at all The complaints are kept pending and finally marked as "Resolved" without taking any action. It is better to approach Consumer forum and get orders against the company
        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
        Verified Support
        Nov 06, 2018
        Paynimo / TechProcess Payment Services Customer Care's response
        Dear Sir/Madam,

        We are unable to trace the records on the basis of given details.

        Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

        Regards,
        Customer Service
        Techprocess Payment Services Pvt Ltd
        Nov 19, 2018
        Updated by Siva Rama Prasad Tumati
        The bank reference ID is already furnished in the main complaint.
        It is as follows:

        [protected] postxn / rupay / portal bsnl tpsl /803037 - rs.1190.00 (on 14th of August this year)
        Iv paid for demat opening but failed after my payment i want refund
        The bank reference ID is already furnished in the main complaint.
        It is as follows:

        [protected] postxn / rupay / portal bsnl tpsl /803037 - rs.1190.00 (on 14th of August this year)
        Is there any effort to resolve my complaint?
        How much time is required to respond?

        Prasad
        Siva Rama Prasad Tumati's [Complaint's author] reply, Nov 26, 2018
        There is no complaint resolution process at all
        The complaints are kept pending and finally marked as "Resolved" without taking any action.
        It is better to approach Consumer forum and get orders against the company
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          S
          stevenkj
          from Mavelikara, Kerala
          Nov 1, 2018
          Resolved
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          Resolved

          Address: Alappuzha, Kerala, 688501

          I've made an online payment of rs 8143.50 to muthoot finance ltd on 30 oct 2018 through federal bank debit card. The amount was debited from my account, but the transaction failed

          I've received another message that my amount was deducted from my account and is forwarded to paynimo mutual funds

          I request you guys to kindly take necessary action and refund the amount
          May 19, 2020
          Complaint marked as Resolved 
          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
          Verified Support
          Apr 16, 2020
          Paynimo / TechProcess Payment Services Customer Care's response
          Dear Sir/Madam,

          We are unable to trace the records on the basis of given details.

          Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

          Regards,
          Customer Service
          Ingenico ePayments India Pvt. Ltd.
          (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
          Hi Steven,

          We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (24530) in the subject line so that our team can assist you.
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            S
            swapna Adudsumalli
            from Hyderabad, Telangana
            Nov 1, 2018
            Resolved
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            Address: Hyderabad, Telangana, 500089
            Website: Muthoot Finance app(IMuthoot)

            I did a payment to Muthoot finance against loan account 1119/MSL/27094 on 25th October 3:22 PM through their App.(I Muthoot). I got a message that amount is deducted from my account after that when it is returning to IMuthoot app got a message that 'Payment field'.

            I have checked with Our Bank(ICICI). They are saying amount is deducted from their end and asked to wait 7 days. Today is 8th day, till i did not my money back as refund. Transaction number is BIL*ONL*[protected]*TECHPRO.

            Can you please check and let us know where it got stopped at earliest. Money is blocked and i have to pay interest also. Please let me knowif any futher details are required
            Dec 7, 2018
            Complaint marked as Resolved 
            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
            Verified Support
            Nov 05, 2018
            Paynimo / TechProcess Payment Services Customer Care's response
            TPSL ID:[protected]
            Refund amount : 203004

            The above transaction is refund and sent to the bank on[protected]
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              D
              Dhamodaran Vaithiyalingam
              from Madanapalle, Andhra Pradesh
              Oct 30, 2018
              Resolved
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              Address: Chennai, Tamil Nadu, 600115

              Dear Team,

              I have made my examination fees of Rs.3, 321.70/- on October 26, 2018 in Madras university website through Paynimo. The payment got debited from my account. But, I did not receive any payment advice or it did not get reflected in the Madras university website. The transaction reference no. IIN/Madras/[protected]. Request your immediate support.

              Thanks & Regards
              D.Sri Vidhya
              D/O V.Dhamodaran
              Nov 1, 2018
              Complaint marked as Resolved 
              Company has not taken any action regarding the complaint. Worst service
              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
              Verified Support
              Nov 02, 2018
              Paynimo / TechProcess Payment Services Customer Care's response
              Dear Customer,

              This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

              Bank Reference ID:
              Merchant transaction ID:
              Transaction Amount:
              Transaction Date:

              In case the amount debited from your account, kindly provide us the updated bank statement for the same.

              Regards,
              Customer Service
              Techprocess Payment Services Pvt Ltd
              I have paid my B. B. A exam fees Madras university but amount has been debited twice from my account kindly need refund of my money,
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                R
                raghuweb
                from Mumbai, Maharashtra
                Oct 28, 2018
                Resolved
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                Hi sir/mam,

                I have done online payment for mba exam fee of rs. 4254.48 on 10 oct 2018 using my sbi credit card through indian bank via paynimo payment gateway system. E-receipt has not generated but the amount has been debited from my credit card. Its been more than two weeks but amount is not refunded to my account yet. Please check and do the needful at the earliest.

                Fyi, i have attached my credir card statement as a proof for amount debited and transaction ref no is :070974

                I kindly request you to do the needful at the earliest.
                Nov 29, 2018
                Complaint marked as Resolved 
                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                Verified Support
                Oct 29, 2018
                Paynimo / TechProcess Payment Services Customer Care's response
                Dear Team,

                We are unable to trace the records on the basis of given details.

                Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

                Regards,
                Customer Service
                Techprocess Payment Service
                Oct 29, 2018
                Updated by raghuweb
                Hi,

                please find the bank reference id below

                Bank: state bank of india credit card

                Reference id: 070974
                Nov 01, 2018
                Updated by raghuweb
                Date of Transaction: 10/October/2018

                Time: 5.00 pm
                Dear raghuweb, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 84079 in your mail to enable us to address your concern on priority.
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                  R
                  rkbn
                  from Hosur, Tamil Nadu
                  Oct 26, 2018
                  Resolved
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                  Address: 560071

                  I ravikumar b n partner of vinayaka builders and developers have made a payment of rs 13, 76970.00 for our gst remitance by online service and the same has been dedited in our account but the amt has not been credit to our gst account. The transcation ref is 1208391, cpin : [protected] dated[protected] pls credit the proceedings in immediately contact moblie [protected], mail to : [protected]@gmail.com
                  Nov 30, 2018
                  Complaint marked as Resolved 
                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 29, 2018
                  Paynimo / TechProcess Payment Services Customer Care's response
                  Dear Customer,

                  This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

                  Bank Reference ID:
                  Merchant transaction ID:
                  Transaction Amount:
                  Transaction Date:

                  In case the amount debited from your account, kindly provide us the updated bank statement for the same.

                  Regards,
                  Customer Service
                  Techprocess Payment Services Pvt Ltd
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                    V
                    Vasuprada02
                    from Hyderabad, Telangana
                    Oct 24, 2018
                    Resolved
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                    Sir,

                    I have done online payment for tatasky recharge rs. 550 on 22nd october 2018 using internet banking through indian bank sb via paynimo gateway system. E-receipt has not generated but the amount has been debited from our a/c and the sreen shoed the message that the payment was successful. The error screen showed that the amount will be transferred next day in such cases. But till now nothing happened. So i request you to refund the money to my a/c from which the money was debited.. Please check and do the needful at the earliest.
                    Nov 25, 2018
                    Complaint marked as Resolved 
                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 25, 2018
                    Paynimo / TechProcess Payment Services Customer Care's response
                    Dear Customer,

                    This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

                    TPSL ID:
                    Bank Reference ID:
                    Merchant transaction ID:
                    Transaction Amount:
                    Transaction Date:

                    In case the amount debited from your account, kindly provide us the updated bank statement for the same.

                    Regards,
                    Customer Service
                    Techprocess Payment Service
                    I have booked a bus ticket from Vellore to Madurai through redBus app and the payment of Rs.1600.25 has received by you today the Reference no being ECOM 00222940. That ticket has not been booked.so please arrange to refund the amount to me immediately in my account
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                      M
                      mohanmuralix
                      from Kottayam, Kerala
                      Oct 15, 2018
                      Resolved
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                      Address: Chennai, Tamil Nadu

                      I have a made a payment of Rs. 3388.60 . But its is not reflected in the university website. So i need to paynimo service to please refund the money to my back account.
                      I share the reference details and merchant details.
                      Payment of 3388.60 has been made successfully to MADRAS(TECHPROCESS SOLUTIONS LTD PG).
                      Merchant reference number is L2089_Madras
                      Transaction reference number is [protected]
                      Nov 17, 2018
                      Complaint marked as Resolved 
                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 16, 2018
                      Paynimo / TechProcess Payment Services Customer Care's response
                      Dear Customer,

                      TPSL ID:[protected]
                      Bank Reference No: [protected]

                      Kindly note that the status for the above mentioned transaction is marked as success and the payment for the same will sent to the merchant L2089_Madras on[protected] and the payment is updated at their end with the ref. no: E[protected]

                      Regards,
                      Customer Service
                      Techprocess Payment Service
                      I use rummycirle to play rummy online .i used upi payment method to add cash but when i used the transfer method i was charged but the money was not added in the rummycircle wallet. i want refund from rummycirle/paynimo. my order id: 5LBR7ZDNU6
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                        M
                        mohanmuralix
                        from Kottayam, Kerala
                        Oct 15, 2018
                        Resolved
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                        I have a made a payment of Rs. 3388.60 . But its is not reflected in the university website. So i need to paynimo service to please refund the money to my back account.
                        I share the reference details and merchant details.
                        Payment of 3388.60 has been made successfully to MADRAS(TECHPROCESS SOLUTIONS LTD PG).
                        Merchant reference number is L2089_Madras
                        Transaction reference number is [protected]
                        Nov 22, 2018
                        Complaint marked as Resolved 
                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 16, 2018
                        Paynimo / TechProcess Payment Services Customer Care's response
                        Dear Customer,

                        TPSL ID:[protected]
                        Bank Reference No: [protected]

                        Kindly note that the status for the above mentioned transaction is marked as success and the payment for the same will sent to the merchant L2089_Madras on[protected] and the payment is updated at their end with the ref. no: E[protected]

                        Regards,
                        Customer Service
                        Techprocess Payment Service
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                          paliwal16
                          from Gurgaon, Haryana
                          Oct 14, 2018
                          Resolved
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                          Resolved

                          I have paid my datsun redi go installment rs. 8552/- on 12/10/2018 approx 2.00 pm. The amount is debited to my bank account but not received by the vendor. And at the end of transaction the failure page is pop up on the screen.

                          Transaction id - vin/paynimo mut/[protected]/0
                          Kindly refund me back my amount in my bank account. I've paid my payment through paynimo using icici bank o[censored]daipur throgh imps.
                          Proof:
                          Dear customer, txn of inr 8, 552.00 done via debit card of acct xx8397 on 15-oct-18. Info: vin*paynimo mut. Avbl bal:inr 2, 056.55. For dispute, call [protected].
                          Nov 16, 2018
                          Complaint marked as Resolved 
                          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 15, 2018
                          Paynimo / TechProcess Payment Services Customer Care's response
                          Dear Sir/Madam,

                          With reference to the above request kindly share us first 6 digits and the last 4 digits of the card with the exact date of transaction.

                          Regards,
                          Customer Service,
                          Tech Process Payment Services Ltd.
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                            prasann0106
                            from Delhi, Delhi
                            Oct 12, 2018
                            Resolved
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                            Resolved

                            Address: 560001
                            Website: www.tpsl-india.in/PaymentGateway

                            I would like to draw your attention towards a transaction done from my bank account (Through net banking) for an amount of rs 881.17 /- on october 12, 2018 for payment of 'indane gas cylinder refill booking'.

                            The payment gateway was techprocess with transaction number ibpg txn [protected]. For which screenshot is attached (With name screenshot-transaction). The amount was debited from my bank account but the transaction failed for which screenshot is attached (With name transaction failure2).

                            In view of the above, i request concerned authorities to look into the matter and return the sum of rs 881.17 /- back into the account at the earliest.
                            Nov 12, 2018
                            Complaint marked as Resolved 
                            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 12, 2018
                            Paynimo / TechProcess Payment Services Customer Care's response
                            Dear Customer,

                            This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

                            Bank Reference ID:
                            Merchant transaction ID:
                            Transaction Amount:
                            Transaction Date:

                            In case the amount debited from your account, kindly provide us the updated bank statement for the same.

                            Regards,
                            Customer Service,
                            Tech Process Payment Services Ltd.
                            On 14 oct 2018 I have made the payment of 931 and it has been deducted from my account and haven't been paid to the IOCL GAS
                            Kindly please refund the amount back to my account
                            The transaction details are attached.
                            Myself Charlie's reply, Oct 15, 2018
                            Isn't it the problem hasn't resolved
                            Amount of Rs 931 is pending
                            Myself Charlie's reply, Oct 16, 2018
                            Still the amount of Rs 931 hasn't been credited to my account
                            Myself Charlie's reply, Oct 18, 2018
                            It has been 4 days, and I haven't received the refund amount for which I have payment of Rs931
                            Can I know The status
                            SIr i paid madras univeristy exam fee on my debit card.. My acount to debit 1036 rupees.. but not to get any recept in payment fees not get trascation number or any details pls gave my cash pls help me my debit card number mentioned below name anugrah g
                            Master card [protected]
                            Valid 02/23
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                              A
                              Akshay Bhumkar
                              from Savantvadi, Maharashtra
                              Oct 12, 2018
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                              I am recharge through tech process by idbi bank debit card?, but recharge not done.
                              2580 amount deduct from my bank account. Plz help me and solve my problem. Details given below.
                              Bank - idbi bank
                              Card - debit card
                              Amount - 2580/-
                              Date - 12 october 2018
                              Time - 10.15 approximately
                              Bank transaction id - s62562174
                              Videocon d2h recharge
                              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                              Dear sir,
                              I am karunakaran M.A TAMIL from madras university. I have been paid exam fees to madras university but not receive receipt .
                              My register no:C17105PTL1011
                              TRANSACTION ID IS: IGAENNIX9
                              Karunalaran's reply, Oct 13, 2018
                              IGAENNIHX9 please check this transaction amount
                              Karunalaran's reply, Oct 13, 2018
                              Madras university Rs.1123.50
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                                Y
                                Yabesh Aswin
                                from Coimbatore, Tamil Nadu
                                Oct 12, 2018
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                                Address: Kanchipuram, Tamil Nadu, 600075

                                There was a payment error while paying my mba fee through your payment gateway

                                Payment has been deducted from my account, but the payment process has not been completed and i didn't get my money back

                                Transaction reference : bil/onl/[protected]/techproc
                                Es/[protected]/mba

                                Transaction amount :4898.60

                                Please do the needful at the earliest and provide my money back

                                Thanks and regards
                                Yabesh aswin p
                                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                My fee amount paid by online payment, to university, but still that amount deposited from your company, and I can't take the bill for my paid amount..so that I'm requesting you...plz..inform me any other information...plz faver us..
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                                  A
                                  Amit Mukharjee
                                  from Tadepallegudem, Andhra Pradesh
                                  Oct 11, 2018
                                  Resolved
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                                  Resolved

                                  Address: Visakhapatnam, Andhra Pradesh, 530009

                                  Sir, i use to pay my home lone emi by paynimo link which send by my bank (Dhfl) every month, but this time i paid my loan amount with paynimo via internet banking, (Sbi) i didn't got any confirmation message from paynimo but got a confirmation message from my bank stating diduction of 15164 rs with a reference no:[protected]igaentirr2, please kindly let me know about this matter, thank you - a k mukherjee, ph:[protected]
                                  Nov 14, 2018
                                  Complaint marked as Resolved 
                                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                  Oct 11, 2018
                                  Updated by Amit Mukharjee
                                  Sir, I use to pay my home lone EMI by paynimo link which send by my bank(DHFL)every month, but this time I paid my loan amount with paynimo via internet banking, (SBI)I didn't got any confirmation message from paynimo but got a confirmation message from my bank stating diduction of 15164 RS with a reference no:[protected]IGAENTIRR2, Please kindly let me know about this matter, thank you -A K Mukherjee, ph:[protected]
                                  Verified Support
                                  Oct 12, 2018
                                  Paynimo / TechProcess Payment Services Customer Care's response
                                  Dear Customer,

                                  This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

                                  Bank Reference ID:
                                  Merchant transaction ID:
                                  Transaction Amount:
                                  Transaction Date:

                                  In case the amount debited from your account, kindly provide us the updated bank statement for the same.

                                  Regards,
                                  Customer Service,
                                  Tech Process Payment Services Ltd.
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                                  2 other people found this review helpful
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                                    M
                                    mvinothit89
                                    from Chennai, Tamil Nadu
                                    Oct 10, 2018
                                    Resolved
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                                    Resolved

                                    I have paid the Gold loan interest of rs 769 (790.78 with processing fee)on 9thoct 2018 to the loan no specified below paid through paytm option using TechProcess payment Services.
                                    My amt got credit from paytm and it's not reflected in Muthoot loan account.
                                    Kindly the check the transaction and provide the refund to paytm. Full details are given below.

                                    Please find the Screenshot attached.

                                    Payment amount: 790.78
                                    Payment Date: 09-oct-2018 9.18 am
                                    Payment gateway: TechProcess Payment Srvcs(Paid through paytm option )
                                    Registered mobile number : [protected]
                                    Loan number : 0593/MBL/4034
                                    Transaction no: [protected]
                                    Nov 15, 2018
                                    Complaint marked as Resolved 
                                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 11, 2018
                                    Paynimo / TechProcess Payment Services Customer Care's response
                                    Dear Customer,

                                    TPSL ID:[protected]
                                    Bank Reference No: 20181009111212800110168991440138358

                                    The above mentioned transaction was unsuccessful, Hence the amount was refunded on[protected] from our end and as per Bank TAT the same will be credited into your account within 7 working days.

                                    Regards,
                                    Customer Service,
                                    Tech Process Payment Services Ltd.
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                                      nibarp
                                      from Gohpur, Assam
                                      Oct 6, 2018
                                      Resolved
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                                      Resolved

                                      Address: 784171

                                      Respected,
                                      Paynimo transaction team. My payment is not sucess but amount is deducted from my account. After i pay again then success. But my earliar payment no creadited to my account till now.
                                      Transaction date :[protected]
                                      Till now date :[protected]
                                      Plz take necessary action. I go to bank but bank is forward to you mail. But they says that no any respons from your team.
                                      My account detail : prabin kalita, a/c number-[protected], ifsc code - ucba0000713.
                                      Your team member
                                      Prabin kalita
                                      Nov 25, 2018
                                      Complaint marked as Resolved 
                                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 10, 2018
                                      Paynimo / TechProcess Payment Services Customer Care's response
                                      Dear Customer,

                                      TPSL ID:[protected]
                                      Bank Reference No:[protected]

                                      Kindly note that the status for the above mentioned transaction is marked as success and the payment for the same will sent to the merchant _Gauhati University on[protected] and the payment is updated at their end with the ref. no: R_[protected]_812151

                                      Regards,
                                      Customer Service
                                      Techprocess Payment Service
                                      Oct 23, 2018
                                      Updated by nibarp
                                      what can I do ?
                                      Oct 23, 2018
                                      Updated by nibarp
                                      YOUR COMPANY IS RESPECTED FOR THESE DOUBLE TRANSACTION.YOU DON'T GIV GAUHATI UNIVERSITY THSESE DOUBLE PAYMENT.iSN'T IT ?
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                                        Paary308
                                        from Chennai, Tamil Nadu
                                        Oct 4, 2018
                                        Resolved
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                                        Resolved

                                        I booked my gas cylinder from Indane.co.in on 24 Sep 18 and paid online through ICICI netbanking to Techprocess transaction Id[protected].I usually get a SMS stating that online payment is made. in this instance I did not get any message. The gas cylinder was delivered on the 25th of Sep 2018. When the delivery person asked me for money I told him that the payment was made online but he informed that as per bill payment is not made and I should pay him. I paid him the amount as per bill. I went to the agency and asked about this matter and I was told they have not received the payment and to take up the matter with the bank. When I complained in the bank they told me that payment was made online to Techprocess and I should take up the matter with them and hence this complaint. I request you to refund the amount in my bank account at the earliest.
                                        Nov 25, 2018
                                        Complaint marked as Resolved 
                                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                        Oct 04, 2018
                                        Updated by Paary308
                                        Any messages for me can be posted at [protected]@gmail.com
                                        Verified Support
                                        Oct 11, 2018
                                        Paynimo / TechProcess Payment Services Customer Care's response
                                        Dear Sir/Madam,

                                        TPSL ID:[protected]

                                        This is with reference to the below mail, we would like to inform you that we have checked the the status for the above mentioned transaction and found that the same is marked as success and the payment for the same was sent to Indian Oil Corporation Limited LPG NB on[protected] vide reference no: RF[protected] .

                                        Regards,
                                        Customer Service
                                        Techprocess Payment Services Pvt Ltd
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