[Resolved]  Paynimo / Techprocess Payment Services — Money Debited but NOT credited to Merchant.

Address:Worldline ePayments India Private Limited Office: Mumbai 2nd floor, Tower I, Phase II, Raiaskaran Tech Park (formerly Logitech Park), Sakinaka,400072
Website:in.worldline.com

Merchant Name: Cochin University of Science and Technology (CUSAT), Ernakulam
Transaction Date: 10 June 2023
Transaction Amount: INR 63050.00
Payment Gateway: Ingenico ePayments India Private Limited
Payment Method: Net banking
Transaction reference no: 44949323

Transaction was initiated from merchant website by login to https://admissions.cusat.ac.in/ towards the admission allotment confirmation fee. The amount was debited from my account but the merchant confirmed they haven't received it.
The transaction alert mail form my bank(Bank of Baroda) indicated money credited to BENEFICIARY NAME : TECHPROCESS SOLUTION LTD to an account number ending with 955 & TXN ID-[protected].

As the money is not received by the Merchant, please refund it to my account.
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Jun 16, 2023
Complaint marked as Resolved 
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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TPSL ID:44949323
Bank reference ID:[protected]
Merchant ID:92835945
Transaction date:10/06/2023
Transaction amount:63050.0

The refund for the said amount has been successfully processed and sent to the bank on 12/06/2023.

As per bank TAT, the same will be credited to the customer's account within 3 working days.

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