[Resolved] Paynimo / Techprocess Payment Services — Payment got debited and stuck with the Tech Process Payment Services

compliances

Nov 2, 2023

Address:

Karol Bagh, New Delhi

Respected Sir,

We are converting our Partnership Firm into a Private Limited Company as per the Provisions of Companies Act, 2013. Today we made the payment of Rs. 2, 50, 01, 851.26 having Reference ID [protected] to MCA as the fee of Spice Part B. While making the payment, the amount got debited from our bank account and tech process site got blanked out. For your reference I am attaching a screenshot of the page where the Tech Process Site was stuck after the debit of the amount and screenshot of the debit amount from our bank account. Payment of the same amount got debited from our Bank Account and there was no payment status shown in my MCA V3 ID. The same amount has not been refunded till now in our respective bank account.
Please do the needful and oblige us.

Thanks in advance

+2 photos

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Dec 5, 2023

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2023

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

Merchant Ref ID TPSL ID Bank Ref ID Transaction Amount Merchant Name Payment Date Status Transaction Date
[protected] [protected] [protected] 25001851.26 L150815_BharatKosh NTRP [protected] SUCCESS [protected]

This is with reference to the your complaint, we would like to inform you that the status for the above mentioned transaction reported as success and the payment for the same was sent to BharatKosh NTRP on[protected] vide reference no:[protected].

Request you to get in touch with BharatKosh NTRP through whom you had initiated this transaction. The merchant will be able to assist you further on this query.

The contact details of the merchant's customer service desk are available on the merchant's website.

Best Regards,
Service Delivery - Customer Service (Online)

https://worldline.com