Paynimo / TechProcess Payment Services Complaints & Reviews

Address: Pune

When I was filling MOrecruitment. Form fee through card payment through paynimo gateway, my money 700 got deducted from my account but payment failed due to some server problem and there after I didn’t get any details about pending payment or money refund

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Address: Karol Bagh, New Delhi

Respected Sir,

We are converting our Partnership Firm into a Private Limited Company as per the Provisions of Companies Act, 2013. Today we made the payment of Rs. 2, 50, 01, 851.26 having Reference ID [protected] to MCA as the fee of Spice Part B. While making the payment, the amount got debited from our bank account and tech process site got blanked out. For your reference I am attaching a screenshot of the page where the...

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Address: Ratangirnagar Teosa Amravati

Electricity bill payment done successfully from account but bill payment not showing successfull. Consumer no[protected]
Bu 1694 payment done on dt 27/10/23 using mahavitarn app, paynimo gateway. Amount 1320rs.

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Oct 31, 2023

Complaint marked as Resolved

MSEDCL Consumer no 367104554041 AMOUNT 1320 paid by using mahavitarn app on dt 27/10/23 but not seen successfull amount deducted from bank account.

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Yesterday dated 26th of October 2023I have done bill payment tword MSEDCL having bill amount रू 12560.but due to technical issues it get unsuccessful. after some time again I have done payment tword MSEDCL it get sucessful.
Kindly get Frist bill of payment back to my account.thanking you.

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Address: Mumbai

Hi

Payment is deducted from account but beneficiary not credited.please resolve.
Attached account details for your reference.

Amount - Rs.1400/-

Paynimo Transaction ID[protected]

Regards
Rajan Kumar Mishra
[protected]

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Paynimo / TechProcess Payment Services Customer Care

from Mumbai, Maharashtra

Oct 13, 2023

Verified Support

Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

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Payment of Rs 230.00 debited from my bank account through netbanking on 22.08.2023 but till date no confirmation received, neither ordered product delivered by the vendor.

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Paynimo / TechProcess Payment Services Customer Care

from Mumbai, Maharashtra

Aug 28, 2023

Verified Support

Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,
Customer Service

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Paynimo / TechProcess Payment Services Customer Care

from Mumbai, Maharashtra

Aug 28, 2023

Verified Support

Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Devang Jadhav

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Address: mumbai , india

I initiated a payment on Manav Rachna university Erp portal to pay my University misc. fees. I paid though my credit card and it was of 708.26 rs . But the payment got stopped in between and money got debited from my credit card which of ONECARD company. It was showing pending on the onecard app on that that but today it is showing as successful but it wasn't .
I paid my fees through debit card again and it was done successfully but the money which got debited through my creditcard hasn't refunded yet.
Payment date - 28th august 2023 9:43 am
transaction id - [protected]

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Address: Chakamar Ali/Post-Durvasha/Dist-Azamgarh

Since last one month debited amount from my account in three parts. First 1500 INR, second 1000 INR and third 1500 INR, the total amount is 4000 INR, from my account without my permission. I want to close this things and please returned my amount. I am very frustrated with this. Please close this process and get back my money.

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Paynimo / TechProcess Payment Services Customer Care

from Mumbai, Maharashtra

Aug 16, 2023

Verified Support

Dear Customer,

Greetings of the Day!

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID or Bank Statement and if the transaction is done through card then please provide card first 6 digits and last 4 digits to trace the transaction from our end.

Thank you for writing to Worldline e-Payments India Pvt. Ltd.

Regards,
Executive
Service Delivery – Customer Service (Online)
worldline.com

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Am akshat Sharma and my issue is that I have made a payment today through worldwide e-payment paymino in college for my admission and issue is form my side payment is done and cash debited but not received form another side please tell what I have to do now to solve this issue

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Address: Muttimattathil, Manakkad, Kerala

Hello,

I tried to book a ticket from Emirates.com on 25th July 2023 with net banking of ICICI Bank. The transaction was failed but money was deducted. even after 7 days, the money has not credited back to my account.

My ICICI Bank account number[protected]
Transaction ID: [protected]
Date : 25 July 2023
Amount : INR 65012

Could you please do the necessary to get my money back ?

Regards,
Arun

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Paynimo / TechProcess Payment Services Customer Care

from Mumbai, Maharashtra

Aug 4, 2023

Verified Support

Dear Customer,

TPSL ID: 86859356
Bank Reference No: [protected]
Amt: 65012.0

Kindly note that the status for the above mentioned transaction is marked as success and the payment for the same will sent to the merchant L340321_EMIRATES on[protected] and the payment is updated at their end with the ref. no: 000000468870001004250000100001. For further with your query for refund you may get in touch with the merchant. They will further assist you with your query.

Regards,

Devang Jadhav

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Address: Clan polymers private limited 4th floor pragati building kinfra small industrial park koratty -680-309 ph:735681999

KERALA STATE ELECTRICITY BOARD ( KSEB ) amount got debited but the payment failed

Portal: portal. wss.kseb.in
Payment gateway: tech process payment services
Transaction amount: 42168.78
Transaction id:4202800
Date:25/07/2023
Time: 4:36:44

Dear sir
I am complaining to you about the payment failure issue I tried to pay my bill of amount - 42165, and the amount is debited from the bank but it's not reached the KSEB the amount got deducted but the bill status is still pending.

I would like the amount deduced to be returned and also requesting you guys to resolve this glitch issue as soon as possible. As I hope I don't need or want to stop using your services in future.

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This is in reference to the following transaction detail; NBSM/21771150/TECHPROCESS SOLUTIONS LTD.

This transaction was executed on 20th July 2023 to make the payment to MSEDCL against the electricity bill dated 17th July 2023. However, the amount of INR 8290 was debited from my Axis bank account but not credited to MSEDCL account and hence the payment against the bill still shows as unpaid.

I lodged the complaint number[protected] and subsequent complaint number[protected] with MSEDCL on 19th and 20th July 2023 respectively to know the payment status. MSEDCL claims that the payment does not reflect in their account module.

Hence, I request you to check the details from your end and revert back the amount to my Axis bank account. If you need any more details, kindly reach out to my email ID.

Regards,
Vijay Salunke

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Paynimo / TechProcess Payment Services Customer Care

from Mumbai, Maharashtra

Jul 22, 2023

Verified Support

Dear Sir/Madam,

Greetings for the day!

Merchant Reference Number: [protected]
TPSL ID: 82954459
Bank Reference ID: 21771150
Amount: 8290.0
Merchant Name: L4870_MSEDCL Mobile
Transaction date:[protected]

The status for the above mentioned transaction was reported as pending as we did not receive a response in real time from the customer's bank.

As per our standard process, on receipt of the recon file, the said transaction was processed as refund and the refund instruction was sent to the customer's bank on[protected]

As per banker's TAT, the same will be credited to the customer's account within 3-5 working days.

Regards,
Service Delivery – Customer Service (Online)
in.worldline.com

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Paynimo / TechProcess Payment Services Customer Care

from Mumbai, Maharashtra

Jul 22, 2023

Verified Support

Dear Sir/Madam,

Greetings for the day!

Merchant Reference Number TPSL ID Bank Reference ID Amount Merchant Name Transaction date
[protected] 82954459 21771150 8290.0 L4870_MSEDCL Mobile [protected]

The status for the above mentioned transaction was reported as pending as we did not receive a response in real time from the customer's bank.

As per our standard process, on receipt of the recon file, the said transaction was processed as refund and the refund instruction was sent to the customer's bank on[protected]

As per banker's TAT, the same will be credited to the customer's account within 3-5 working days.

Regards,
Service Delivery – Customer Service (Online)
in.worldline.com

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Address: Maharashtra

I have Axis Bank account. I have done Intermet Banking to pay Electricity Bill of MSEB, Maharashtra on[protected] but my transaction not competed successful. This transaction not reflected on Maharashtra State Electricity Board site and not received any payment related SMS or Email from there.

Transaction Detail as showing in Axis Bank Statement:
Tran Date:[protected], Particulars: NBSM/13348064/TECHPROCESS SOLUTIONS LTD and Amount 350.00.

Please check the details and revert amount. If any more query than call to my mobile [protected].

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Paynimo / TechProcess Payment Services Customer Care

from Mumbai, Maharashtra

Jul 20, 2023

Verified Support

Dear Sir,

Greetings of the Day!

Transaction no: 13348064

Transaction date:[protected]

Amount: 100

This is with reference to your query regarding the status of the below transaction,

We would like to inform you that the transaction was reported as ABORTED for which we have not received the credit from the bank.

In case your account is debited, as per the process the bank will auto reverse such amount back into the customer’s account.

Kindly therefore coordinate with your bank in case of non receipt of refund.

We hope information provided has addressed your query. Thank you for writing to Worldline e-Payments India Pvt. Ltd.

Regards,

Worldline e-Payments India Pvt. Ltd.

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Address: R605, River Residency, Pune 411062

I have Axis Bank account. I have done Intermet Banking to pay Electricity Bill on[protected] but my transaction not competed successful. This transaction not reflected on Maharashtra State Electricity Board site and not received any payment related SMS or Email from there.

Transaction Detail as below:
Tran Date:[protected], Particulars: NBSM/13348064/TECHPROCESS SOLUTIONS LTD and Amount 350.00.

Please check the details and revert amount. If any more query than call to my mobile [protected].

Jul 19, 2023

Complaint marked as Resolved

Duplicate Complains

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N

nirala99

from Pune Metropolitan Area, Maharashtra

Jul 20, 2023

Resolved

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To the concern.
INR 1500 has been debited from my account, SIDO SAVIOUR, UPI- [protected]@omni on July 3rd at 12.08 p.m. vai a UPI app - Omni card at UPI ID- tpsl.[protected]@icici. The payment was being made to CISCE service portal for a duplicate document of class 10th marksheet of Sido Saviour Hansdak.
The payment gateway has failed.
Thus I want my 1500 to get credited back to the source from where it received.
Thankyou...

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I had made a transaction of Rs 1214 to Kerala State Electricity Board's webportal kseb.in where techprocess is the payment gateway.It is done through my upi id [protected]@upi, using bhim app.The money is debited from my bank account and shown payment''success'' in bhim app.But in Kseb merchant site it is shown failed at PG.
So, Kindly refund the amount.

To merchants upi id: [protected]@icici
debited from my account: [protected] using,
bhim app upi id [protected]@upi
TRANSACTION ID:[protected]
Time of transaction: 11:28AM Date of transaction: 14 June 2023
Bank account statement enclosed with this mail.

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Address: Worldline ePayments India Private Limited Office: Mumbai 2nd floor, Tower I, Phase II, Raiaskaran Tech Park (formerly Logitech Park), Sakinaka,400072

Website: in.worldline.com

Merchant Name: Cochin University of Science and Technology (CUSAT), Ernakulam
Transaction Date: 10 June 2023
Transaction Amount: INR 63050.00
Payment Gateway: Ingenico ePayments India Private Limited
Payment Method: Net banking
Transaction reference no: 44949323

Transaction was initiated from merchant website by login to https://admissions.cusat.ac.in/ towards the admission allotment confirmation...

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Address: GUNTUR CITY , AP

Website: www.apdpms.ap.gov.in:8082/SWC.Admin/Home.aspx

Regarding updation of payment
the payment of rs 121730.001 paid online for the file no 1021/0628/b/gntc/r.T/2023 on 05/05/2023(transaction id: bil/onl/[protected] but the status of payment still showing in pendings its almost 23 days

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Paynimo / TechProcess Payment Services Customer Care

from Mumbai, Maharashtra

Jun 5, 2023

Verified Support

Dear Sir/Madam,

Greetings of the Day!

This is with reference to your query regarding the status of the below transaction initiated by your customer.

Merchant Reference Number Transaction id Bank Reference ID Amount Merchant Name Transaction Date Payment Date Status
1332858 [protected] [protected] 121737.08 L43927_Director of Municipal Adminstration [protected] [protected] SUCCESS

We would like to inform you that the transaction was reported as success and the payment for the same has been sent to L43927_Director of Municipal Adminstration on[protected].

We hope information provided has addressed your query. Thank you for writing to Worldline e-Payments India Pvt. Ltd.

Regards,
Executive
Service Delivery – Customer Service (Online)

worldline.com

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I have done this payment of 4000 added with 12+gst to Christ University via net banking but my account is debited but it not credited in concerned persons accounts

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Paynimo / TechProcess Payment Services Customer Care

from Mumbai, Maharashtra

May 8, 2023

Verified Support

Dear Customer,

TPSL ID:[protected]
Bank reference ID:11318910
Merchant ID:89141673
Transaction date:04/05/2023
Transaction amount:4014.16

We have checked the status of the given transaction and found that it is marked as success and the payment for the same has been sent to L894145_MS Christ University Trust on[protected].

With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

Thanks and Regards,

Customer Service

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Website: TECHPROCESS SOLUTIONS LTD

Payment for renewal of Driving License in Karnataka on website
sarathi.parivahan.gov.in

Government transaction id - KA2023W16455091
Bank transaction id - [protected]
TECHPROCESS SOLUTIONS LTD PG
Amount - 459, Date 5/5/2023
Message from bank :
You have made an online payment of INR 459.0 towards TECHPROCESS SOLUTIONS LTD PG from your Account XX658 on May 05, 2023 at 21:34 hours. The Transaction ID is [protected].

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

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Paynimo / TechProcess Payment Services Customer Care

from Mumbai, Maharashtra

May 6, 2023

Verified Support

Hello Customer,

Please note that based on given transaction details we are not able to track the record.

Kindly provide us the TPSL id (Techprocess transaction id) to track the record at our end.

Paynimo / TechProcess Payment Services Complaints & Reviews

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Paynimo / TechProcess Payment Services reviews & complaints(1228)

Money deducted from account but payment is still pending

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Payment got debited and stuck with the Tech Process Payment Services

Electricity bill payment issue

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MSEDCL bill payment unsuccessful

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Payment deducted but beneficiary not credited

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PAYMENT debited but confirmation/product not received

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Money Debited but not refuned back - Education payment

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Debit amount from my account without any subscription or my permission.

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Amount debited from my side but not received form another end

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Money deducted but ticket not booked

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Amount debited in bank but payment status failed

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Payment Cut but not credited to MSEDCL account

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Amount cut but not credited to Merchant Account.

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Payment Cut but not credited to MSEB Maharastra account.

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Payment failure in gateway and money being deducted from my account

UPI transaction -Amount successfully deducted.Not credited to Merchant website.Refund related

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Money Debited but NOT credited to Merchant.

Regarding updation of payment

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Refund 4014.16

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Amount debited but government website says payment not received

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Paynimo / TechProcess Payment Services Complaints & Reviews

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Paynimo / TechProcess Payment Services reviews & complaints(1228)

Money deducted from account but payment is still pending

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Payment got debited and stuck with the Tech Process Payment Services

Electricity bill payment issue

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MSEDCL bill payment unsuccessful

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Payment deducted but beneficiary not credited

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PAYMENT debited but confirmation/product not received

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Money Debited but not refuned back - Education payment

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Debit amount from my account without any subscription or my permission.

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Amount debited from my side but not received form another end

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Money deducted but ticket not booked

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Amount debited in bank but payment status failed

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Payment Cut but not credited to MSEDCL account

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Amount cut but not credited to Merchant Account.

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Payment Cut but not credited to MSEB Maharastra account.

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Payment failure in gateway and money being deducted from my account

UPI transaction -Amount successfully deducted.Not credited to Merchant website.Refund related

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Money Debited but NOT credited to Merchant.

Regarding updation of payment

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Refund 4014.16

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Amount debited but government website says payment not received

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