I have submitted all the documents, including nach form, after their repeated mail i sent nach form to their mail id, then in two different mails they mentioned different whatsapp number, i sent scan copy of nach to them as well, then one guy comes and picks the physically signed form next day, then another guy comes day after, they also pick the duly signed nach form from me. I forgot to say in their repetative mail they also sent an offer saying, if nach is submitted through whatapp or mail then customer will get amazon voucher, which i never received. The mail also stated that once it is submitted online then immediately loan will be disbursed. Well its been almost a weeks time, they have not even changed the status and its still showing " we will disburse the money once nach form is collected by agent. Boss can someone tell when the loan will be disbursed.in case it is not going to get disbursed then change the status to rejected. But don't promise fake things like instant disbursement. It is not the case. Rely on some other app for instant disbursement, this is not what you looking for.
Sorry to know that you did not hear back from our customer support team, my sincere apologies to you. I have escalated your case to the concerned team they will look into this and help you at the earliest with an update within 24 working hours on your registered email id.
Appreciate your understanding in this matter.
Regards,
Team Paysense