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PaySense Complaints & Reviews

www.gopaysense.com

1.3

Updated: Jul 14, 2025

Complaints 584

Resolved

137

Unresolved

447

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PaySense reviews & complaints page 22

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Hi Sir/Madam, I am really very much frustrated with Paysense service. Every month they are charging extra[protected] without any reason. Even though i am paying the payment on time and asking them to update but they are not updating the payment on time. Even August Month EMI is still not updated again although i have made payment on 5th August and they confirmed in the chat that they already updated. It looks like fraud things with the customer.

Please see the history and i guess they have charged more than 10k as penalty without any reason and since i am not in india hence sometimes i unable to login into the apps as my india number does not work and they are taking benefits of this and simply telling that payment updated although payment still pending. I will go till any escalation level if my problem is not going to resolve and if i will not get the extra 10k which is charged as penalty as well as this month EMI is still not updated as i have made payment and shared the details already.

My registered mobile number is - [protected]
Name - Bikesh Kumar
email - [protected]@gmail.com

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G

gopaysense

from Mumbai, Maharashtra

Aug 14, 2019

Hi Bikesh,

I have escalated your case to the concerned team, be rest assured they will look into this on priority. Thye shall investigate the matter and provide you help at the earliest.

Appreciate your understanding in this matter.

Regards,
Team Paysense

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Hi i have applied a loan and it got approved and received a mail and text stating money will credited within 24 hrs now when i am asking about disbursal they are saying 5 days why should i wait for 5 days i would have opted for offline bank accounts with lower rate of interest andminimum and zero foreclosure charges. Whats the advantage of taking loan with you

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G

gopaysense

from Mumbai, Maharashtra

Aug 14, 2019

Hi Sai,

We have alreday informed you about the delay and we have sent you 4 email and also replied to you on Playstore related your disbursal, So request you co-operate with us so that we can get this disbursed ASAP.

Regards,
Team Paysense

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Address: Jai villa Dev shakti building 49 Tilak road Santa Cruz west Mumbai Maharashtra 400054 India, 400054

My loan id is SL2425152. I have received the alert on stating that loan has been disbursed and has been credited in my bank account and even paysense have updated emi over the app. While i have checked the same in my account it is not yet credited. because My updates Bank Account All ready Closed on January 2019.
I have mailed to support id with bank statement but i have not received any response till time. It is a panic situation for me and i am felling like suicide. I am already depressed and thats why opt for the loan but these people hardly bothers on this.

Please help me paysense or else you will be only responsible if something happens to me in depression state of mind.

I have mailed to support ID with bank statement but i have not received any response till time. It is a panic situation for me.
It's been more than a week now and these paysense unprofessional people are not able to resolve this till now.

Every time they ask for 1-2 days to get the closed Lone all went vain. This is the worst every company i have seen in my life time. Every Day penalty ishu 138C Legal Notice Send on my email id plz

Aug 18, 2019

Updated by [email protected] Every Day Ligal Notice Ricved Many times informed but note closed properly
LOAN RECALL NOTICE - Your EMI facility will be cancelled and TOTAL Outstanding of Rs.78926 will be required to be paid IMMEDIATELY as your loan is termed as FRAUD. Please clear Rs.7354 URGENTLY to avoid CLOSURE OF LOAN FACILITY by logging on to http://www.gopaysense.com/pay URGENTLY. FORCE CLOSURE OF LOAN WILL DAMAGE YOUR CIBIL SCORE

Plz paysense Closed Yaar???

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G

gopaysense

from Mumbai, Maharashtra

Aug 14, 2019

Hi Arvind,

Sorry to know that you did not hear back from our customer support team, my sincere apologies to you. I have escalated your case to the concerned team they will look into this and help you at the earliest with an update within 24 working hours on your registered email id.

Appreciate your understanding in this matter.

Regards,
Team Paysense

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Address: DATTA MANDIR ROAD, 411057

Website: www.gopaysense.com

I have applied for a personal loan through paysense.. Instant personal loan app, where i they have verified all, the documents and after verifying they have approved a loan amount of rs.35000/- on 30th of july'2019. One of their executive called me up from ho and sent me a link, where in i can download the nach form and submit the same for disbursal of my loan amount to the quickest and also on the same day they have sent their executive to collect the docs and get the signature on nach form in person on 30th of july. After reminding them quite a few times, they have not disbursed the loan amount in my bank account, mentioning it will take 3-5 working days after the loan get approved. Today is 8th of august but still they have not disbursed the loan amount. And if they are not financially capable then they should not play with the emotions of people and stop manipulating their own words. World is small and hence they should be capable enough to process everything smoothly.

Dev uttamchandani

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G

gopaysense

from Mumbai, Maharashtra

Aug 8, 2019

Hi,

Apologies for the delay in the disbursal your application is with our lending team and they are doing the additional verification of your loan and this would take 3 to 5 working days and based on the verification the amount would be disbursed to your account. Please bear with us for some-time and we will try to get done on priority.

Regards,
Team Paysense

S

Skull Vid

from Vadodara, Gujarat

Aug 12, 2019

They show 2 different amount i forward mail to them but I never get any response from that side then they debited money from my account still show some amount is left I tried to pay that but there is no icon for paying they are charging me penalty I have sufficient balance in my account everyday I am forwarding mail to them nobody contact me

G

gopaysense

from Mumbai, Maharashtra

Aug 12, 2019

Hi Abhishek,

The support team have already replied to you on your concern on your registered email id. I have also requested them to call you once again and help you at the earliest. Request you to please be available on calls. For any assistance and further help needed, feel free to reply back on the same email received from support.

Regards,
Team Paysense

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This is an online loan app.

I have taken a loan for 24 months from them and tried to prepay the loan.
When enquired with the team, they shared some current account details to transfer the money.

Its been two months after the money paid back but still they are deducting emi for the mentioned loan.

When i try to reach them,
No one responses for mails and no call back.

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G

gopaysense

from Mumbai, Maharashtra

Aug 7, 2019

Hi Surya pradeep,

Apologies for the inconveince caused to you due to this as we can see that we had asked you to send the statement which we have received it on July 9 and we replied to you on 15 July that we will get the payments mapped.

This delay happened beacuse the UTR which we received on 18 June was not the complete UTR in the foreclosure form.

But don't need worry we will surely refund the extra amount to you.

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Hi,

I had 8 loans with paysense and paid all emis on time. Due to some issues i missed on couple of payments. I want to talk with someone to close this however no way to reach, no response to my emails, no response from the mansoor khan
Advocate - high court - mumbai
[protected]
Who mentioned in email to contact him, i am calling from 2 days and have also messaged.
I had good experience until i was paying however if your long time customers have any difficulties then your company should understand and assist to resolve.

Vikram pawar

Aug 14, 2019

Updated by Nameeta Goyal I have been reaching out to your collections team however your team is not helping me and days are passing which is increasing my dues.

Aug 23, 2019

Updated by Nameeta Goyal Same as your support, no response received from you. Your company is just sending me messages for LOAN closure and legal case and your collections team is not replying to me. What ### is this. Your company is harassing with messages and when I am emailing and calling your collections team, they are not interested and not responding. I will next put this on Twitter and Facebook.

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G

gopaysense

from Mumbai, Maharashtra

Aug 5, 2019

Hi Nameeta,

Sorry to know that you did not hear back from our customer support team, my sincere apologies to you. We are unable to find your details here, would request you to kindly help us with your registered email id with us so that we can look into this and help you at the earliest.

Regards,
Team Paysense

Nameeta Goyal's [Complaint's author] reply, Aug 16, 2019

Hi,

Its Vikram Pawar. My registered email id is - [email protected]. I have been emailing to your support team, speaking with your collections team and its been a month. Can you please check and let me know on my email what amount i need to pay to settle the loan. My charges and interest have increased due to delay in response.

Nameeta Goyal's [Complaint's author] reply, Aug 26, 2019

when will you solve my problem? I am receiving your text messages and your collections team is not helping me to close the loan. From the past more than a month, no one is responding and my dues are increasing.

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Address: 400054

I have applied for top up loan on paysense app on 15/07/2019 they approved and send message on 22/07/2019 your loan amount disbursed to your state bank account but still i did not get my amount in bank account. I send mails but they are not giving any proper response and did not contact me app is showing amount disbursed to bank account.. My loan account number is sl2465442. Help me to get my amount in account 48322.66/- i am needy
Avsn bhushana rao
[protected]
Hyderabad

Aug 9, 2019

Complaint marked as Resolved

paysense emailed me with the proper steps taken against my complaint they responded and solved the issue

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G

gopaysense

from Mumbai, Maharashtra

Aug 5, 2019

Hi Bhushan,

It shows that the loan amount has been disbursed into your account, however if the same has not been received by you then would request you to send us your E - Bank statement in PDF format from 1st of July to till date to [protected]@gopaysense.com so that we can look into this and help you at the earliest.

Regards,
Team Paysense

bhushanadavi's [Complaint's author] reply, Aug 9, 2019

Thank you for your support

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Address: Thane, Maharashtra, 401107

I took a loan of 200000 and they have screwed my happiness as they took my all contacts and called for all my friends and spoke roughly and telling my relatives that i gave their number and they have to pay
humble request never take a loan from paysense first they will take ur contacts as you install app and u cant uninstall that app also really very bad experience.
Thanks

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G

gopaysense

from Mumbai, Maharashtra

Aug 5, 2019

Hi Avishay,

We do not encourage such services and shall definitely investigate this internally. However we are unable to find your details here, would request you to kindly help us with your registered email id with us so that we can look into this and help you at the earliest.

Regards,
Team Paysense

jeevan kudope's reply, Aug 7, 2019

[email protected]

J

jeevan kudope

from Raigarh, Chhattisgarh

Aug 6, 2019

This paysense company has approved my loan and in last its rejected now..
becoz of company fault,
paysense has sent me nach farm too, late and
i have submitted singed nach farm .. all process done...
and paysense company has no contact no so that we can talk..
...

J

jeevan kudope

from Raigarh, Chhattisgarh

Aug 7, 2019

my email id is jeevan.[protected]@gmail.cm

G

gopaysense

from Mumbai, Maharashtra

Aug 12, 2019

Hi Jeevan,

We do not have a customer support number but you can always request for a callback through the app and we respond to you within 48 working hours. Also, your loan has been rejected because you are unable to meet our policy requirements. Please note that your details are verified at multiple checkpoints and if you fail to meet our loan eligibility criterias then your app does get rejected. For more information, please feel free to contact us at [protected]@gopaysense.com

Regards,
Team Paysense

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I have taken loan from this NBFC twice with Loan account number SL1293271 and SL957081 on 23/05/2018 and 03/08/2017 of rs 88000 each. They provide loan in tie up with IIFL. for the first time loan, they had taken few documents as well. However in my CIBIL report i can see 4 more loans from this company on my pan card and documents with Loan Account Number and date as follows:-
LAN Date Amount
SL[protected]/09/2018 3500
SL[protected]/08/2018 3500
SL[protected]/07/2018 5000
SL[protected]/07/2018 5000

Above mentioned 4 loans were not taken by me but they are reflecting on my pan card which means their employees have used my documents to take a loan and do the fraud. If NBFCs will start doing such frauds, how can we expect to be safe financially.

I need an explaination and compensation from banks side on this.

Jul 30, 2019

Updated by Siddhant.Singh my contact number is [protected] and i will be available on my number till 12:30 pm only

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G

gopaysense

from Mumbai, Maharashtra

Aug 5, 2019

Hi Siddhant,

We have replied to your query on the email that you have sent to us at support. You just have 2 loans with us and you will have to check with IIFL about the other loans.

Regards,
Team Paysense

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Address: Navyug Colony, Tilak Road, Santa Cruz Mumbai, Jaipur, Rajasthan, 303012

Website: www.gopaysense.com

This complaint is against paysense they are misusing the permission that is allowed by the consumers to access the contacts in cellphones they call anyone and abuse them on mother sister and daughters. If this is really a platform that can help me please suggest some actions. I have got people whom i havent spoke for year are calling me and saying that they got abused and the contact number is [protected]. My emis were delayed because paysense wasn't able to withdraw the emis from my back account as i had already signed the nach form. I kept requesting paysense to send the nach form to my bank so you will be easily able to deduct my emi from my bank account but they always tell me that it will take time and no one listened. I even tried to tell them to not abuse requested. Even though they asked me to deposit emi in their account and i deposited the same, but the balance was same as they didn't show it on records. Attached is the screenshot of the payment. Still they continue to harass me. Please help.

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G

gopaysense

from Mumbai, Maharashtra

Jul 29, 2019

Hi Nayeem,

We do not encourage such services and we shall definitely investigate this internally. As we are unable to find any details here would request you to please share your registered email id with us so that we can check your case and help you at the earliest.

Regards,
Team Paysense

MIR NAYEEM UL HAQ's [Complaint's author] reply, Aug 1, 2019

[email protected]

G

gopaysense

from Mumbai, Maharashtra

Aug 5, 2019

Hi Nayeem,

I do see that the support team have answered your query raised by you and have mapped your payment. Also, please note that NACH is controlled by your Bank if they reject it then we cannot do anything in this matter, we do make two attempts towards your NACH presentation. However, even if your NACH is rejected we do make a link available in the app through which you can make timely payment using either your debit card or net banking. As I have checked your account, it shows that you have overdues payment towards your EMI for more than 7 months now. Would request you to make timely payments as delay in making them only hampers your credit profile. If you have further concerns or need assistance please write to us at [protected]@gopaysense.com

Regards,
Team Paysense

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I took loan from paysense however i paid all tha emi on time till 10 months.. But only for this month in july i skip the payment due to my family issues. After which i started getting call from paysense team member sawant who repeatedly calling me and using abusive language and also threatening me... Kindly look into this matter as already told him that i will clear all the payment in next month but he is notbready to listen at all... I have call recordings and i had already lodged the complaint regarding this in near by police station and national consumer forum..

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G

gopaysense

from Mumbai, Maharashtra

Jul 29, 2019

Hi Manoj,

We are extremely sorry for inconvenience caused. We want to hear more from you regarding the issue you faced. Please let us know your mobile number or email ID.

A

Anup35

from Mumbai, Maharashtra

Aug 5, 2019

I have taken loan from them, but after paying 3 to 4 EMI on time i am unable to pay it because i am jobless since 1 year. Now they are sending text and WhatsApp msg me that they have filed nonbailable case against me. Even i have told them that by next month i will clear their amount.

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Address: Govandi, Mumbai City, Maharashtra, 400043

Website: No

Dear sir/mam i am using online personal loan for pay sense application. I am existing coustumar for the bank. I was many time complain on by email and costumer sapport staff members complain but don't have any response. I sd loan section for paysense top up lone thirty thousand 30000k amt company side lone amt cradit on my bank account. But my bank account. Bank side closed permanently january 2019. And ishu emi on company 3rd of every monthly 12 month tenure. But my pending amount is 8000 i will clear august end because my pf come in my account so please follow my complain resolve issues??

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G

gopaysense

from Mumbai, Maharashtra

Jul 29, 2019

Hi Sayed Ali,

Would request you to please share your registered email id with us so that we can check your case and help you at the earliest.

Regards,
Team Paysense

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Address: 560001

Website: Paysense.com

I had applied for a personal loan on 21'st july 2019. It was approved by paysense. Later they sent a verification person and also collected my nach form duly signed by me. I then got a message that amount will be credited to my account in 24 hours. After that i again was updated that it will take 48 hours. All the said time is over. There is no response from them to my mail or query.
Today is 27'th july. Please let me know when exactly will the amt. Be credited, as i have already signed the nach forms for emi deduction.

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G

gopaysense

from Mumbai, Maharashtra

Jul 29, 2019

Hi JANVI,

Apologies for the delay in the disbursal, As we can see that your application has been approved and it's under disbursal process and you will receive the loan amount within 24 working hrs.
Thanks for your co-operation and patience.

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Address: SECTOR 22, 201301

Sir,

One loan has been taken loan from payscense. I submitted my nach form however i received message from my bank that nach form is not clear i have asked to payscense to send their executives to take new nach form but no one is responding my emi will be bounced and cibil score will also be effected. I shall be treated as defaulter without my default.

Please intervene into this matter

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G

gopaysense

from Mumbai, Maharashtra

Jul 29, 2019

Hi Ankit,

I do see that regular follow up was taken on your case and the support team has also contacted you and explained you the complete details how the Payment needs to be made etc. Please note that NACH rejection does not impact the customers CIBIL in negative manner. Even if the NACH is rejected then timley payments can still be made through the link made available in the app a couple of days before your EMI date. If you have any further queries please write to us at [protected]@gopaysense.com

Regards,
Team Paysense

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Address: MUMBAI. Jaivilla Dev Shakti 49 Tilak Road, Navyug Colony, Santacruz West, Mumbai, 400054. Maharashtra, India, 110059

Dear Sir/Mam I am Using Online personal Lone For pay sense application. I am existing Coustumar For the Bank. I was many time complain on by Email and costumer sapport staff members Complain But don't have any response. I sd Lone section for paysense top up Lone sixty six thousand 66K Amt Company side Lone Amt Cradit on my bank account. But My bank account. Bank side Closed permanently January 2019. And ishu Emi on Company 3rd Of every monthly 12 month Tenure. So please follow my Complain Resolve issues??

Thanks & Regards
Arvind Kumar
[protected]

Aug 3, 2019

Complaint marked as Resolved

[email protected] Arvind kumar 08800119609

Jul 22, 2019

Updated by [email protected] Dear Sir/Mam I am Using Online personal Lone For pay sense application. I am existing Coustumar For the Bank. I was many time complain on by Email and costumer sapport staff members Complain But don't have any response. I sd Lone section for paysense top up Lone sixty six thousand 66K Amt Company side Lone Amt Cradit on my bank account. But My bank account. Bank side Closed permanently January 2019. And ishu Emi on Company 3rd Of every monthly 12 month Tenure. So please follow my Complain Resolve issues??

Thanks & Regards
Arvind Kumar
[protected]

Swapnali Wadkar (PaySense)

Jul 16, 10:24 AM IST

Hi Arvind,

I apolozise for the delay in response.

I would like to inform you that we have got the confirmation for the same thta the amount has been returned to us however, you dont have to pay any EMI and the loan will get closed automatically.

Kindly please do not apply for addtional loan as your account is closed and we do not have any option to change your bank detials.

Let me know if you have any other query.

Regards,
Swapnali

Hi this person has been closed automatically closed he sad company person.. But today till date not any moment and Ligal msg forward As per the new Amendment passed in Loksabha, The dishonor of cheque/ECS is a criminal offense and is punishable by imprisonment up to TWO years or with monetary penalty or with both. Please clear your dues of Rs.7354 Urgently or the case under Section 138(c) will be filed against you for total dues of Rs.78926. You can log on to http://www.gopaysense.com/pay using your reg mob number and clear the dues to avoid further LEGAL actions

Jul 23, 2019

Updated by [email protected] Hi today got Ligal Notice.
As per the new Amendment passed in Loksabha, The dishonor of cheque/ECS is a criminal offense and is punishable by imprisonment up to TWO years or with monetary penalty or with both. Please clear your dues of Rs.7354 Urgently or the case under Section 138(c) will be filed against you for total dues of Rs.78926. You can log on to http://www.gopaysense.com/pay using your reg mob number and clear the dues to avoid further LEGAL actionsu

LEGAL Notice Mum/PS/BAN/01/121/1 - Case under section 138c of Negotiable Instruments Act (Non-Bailable Arrest Warrants) filed against you for default / Fraud / ECS bounce of Rs.78926. Your Passport (If any) will be impounded along with reporting of AADHAAR to BUREAU. Clear your dues of Rs.7354 to avoid Legal cases against your profile.

Aug 02, 2019

Updated by [email protected] Hi PaySense

Every Day penalty charges ishu Paysence Side on Lone Account No. 2425152 This Month Due amount 13299/- Total Due 2 Month. So How Can possible My Topup Lone Account Closed. And Every Day Legal Notice ishu on my Phone No Test Msg Due to Problm on My Cibil Plz Closed i want Following this Complent Many time mail send But Not properly Resolve. Call Ricved every Day plzz help me, ðŸ™ðŸ™ðŸ™ðŸ™ðŸ™

Arvind kumar
[protected]

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G

gopaysense

from Mumbai, Maharashtra

Jul 24, 2019

Thanks for your support and understanding we will close your loan and all the other charges would be waived off please don't worry about this.

[email protected]'s [Complaint's author] reply, Jul 30, 2019

But par day charge ishu and send legal notice
You have failed to appear in court for the case filed under section 138c of Negotiable instruments act against the notice Ref - Mum/PS/BAN/01/121/1
Please appear in court on 31st July 2019 or else warrants will be issued to your local police station.

[email protected]'s [Complaint's author] reply, Aug 12, 2019

My loan id is SL2425152. I have received the alert on stating that loan has been disbursed and has been credited in my bank account and even paysense have updated emi over the app. While i have checked the same in my account it is not yet credited. because My updates Bank Account All ready Closed on January 2019.
I have mailed to support id with bank statement but i have not received any response till time. It is a panic situation for me and i am felling like suicide. I am already depressed and thats why opt for the loan but these people hardly bothers on this.

Please help me paysense or else you will be only responsible if something happens to me in depression state of mind.

I have mailed to support ID with bank statement but i have not received any response till time. It is a panic situation for me.
It's been more than a week now and these paysense unprofessional people are not able to resolve this till now.

Every time they ask for 1-2 days to get the closed Lone all went vain. This is the worst every company i have seen in my life time. Every Day penalty ishu 138C Legal Notice Send on my email id plz

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PaySense = Checking your limit of Patience.

I should have read all the reviews before applying for loan. All the reviews here are true. And never seen such an unprofessional company. How can you charge Pre-Emi from a fake disbursement date. Loan is virtually disbursed on Saturday. Assumingly they did Neft and not IMPS. I waited for Monday morning to come, the amount should have hit the bank account by now. It shows that in reality they did not disburse the money on that date. Then who entitled you to start charging pre-emi from that date. RBI must take a note of all the complaints. Its an unethical company.

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G

gopaysense

from Mumbai, Maharashtra

Jul 24, 2019

Hi Niraj,

Apologies for the inconveince caused to you due to the disbursal delay and this happed due to technical issue the Bank's end and we would not want our customers to get imapacted due to this and we will refund you the Amount of Rs 360 to your account beacuse the loan was sent 2 days late as per the disbursal date mentioned on the App.

Please co-operate with us on this and we will try our best to get this refund as soon as possible.

R

ramdhas003

from Pune, Maharashtra

Jul 26, 2019

I received a message from Paysense saying that the loan has been disbursed to my account yesterday 20 July 2019 but amount not credited to my account. Please help.

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Its almost 8 days but paysense still not disbursed loan amount. When i mail the they always send system genretad mail... You wait 24-48 hours. Before 2 days they mail me your loan amout has intitated for disbursement please wait 48 hours but its now three days. But still not any status about disbursement.
And application showing your application ap

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J

Janice.khanna

from Bengaluru, Karnataka

Jul 8, 2019

After paying the amount in full and for closed the loan this fraud company has charged me emi again. I will take them to court and teach them a lesson of cheating

gopaysense's reply, Jul 22, 2019

Hi Janice,

Would request you to please help us with your registered email id with Paysense so that we can look into this and help you at the earliest.

Regards,
Team Paysense

G

gopaysense

from Mumbai, Maharashtra

Jul 22, 2019

Hi Sandesh,

Sincere apologies if there has been delay in disbursal, would request you to please help us with your registered email id with us so that we can look into this and help you at the earliest.

Regards,
Team Paysense

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I have submitted all the documents, including nach form, after their repeated mail i sent nach form to their mail id, then in two different mails they mentioned different whatsapp number, i sent scan copy of nach to them as well, then one guy comes and picks the physically signed form next day, then another guy comes day after, they also pick the duly signed nach form from me. I forgot to say in their repetative mail they also sent an offer saying, if nach is submitted through whatapp or mail then customer will get amazon voucher, which i never received. The mail also stated that once it is submitted online then immediately loan will be disbursed. Well its been almost a weeks time, they have not even changed the status and its still showing " we will disburse the money once nach form is collected by agent. Boss can someone tell when the loan will be disbursed.in case it is not going to get disbursed then change the status to rejected. But don't promise fake things like instant disbursement. It is not the case. Rely on some other app for instant disbursement, this is not what you looking for.

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G

gopaysense

from Mumbai, Maharashtra

Jul 22, 2019

Hi Niraj,

I do see that your loan has been disbursed into your account, however if the amount has not been received by you then please send us your E - bank statements in pdf format from 1st of July to till date at [protected]@gopaysense.com.

Regards,
Team Paysense

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Address: mamnoor khilawarangal, 506166

Hai team

actually i have already done my payment today (3rd july 2019) but one more payment will happened in my account without my permission
please resend my amount of 3004/-

actually i have already done my payment today (3rd july 2019) but one more payment will happened in my account without my permission
please resend my amount of 3004/-

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gopaysense

from Mumbai, Maharashtra

Jul 22, 2019

Hi Jannu Ganesh,

Please note that your NACH (auto debit) has been approved by your Bank hence there was an ECS deduction on the 3rd of this month. I do see that we have received your payment twice this month as you made the payment through debit card as well. Be rest assured that the excess funds received from you will be adjusted towards your EMI for the month of August. However, request you to not make future payments through debit card as your auto debit has been activated by the bank. You only need to ensure that you have sufficient balance maintained in your account one day prior to your EMI date so that the ECS can leave your account sucessfully.

Regards,
Team Paysense

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Address: Mumbai City, Maharashtra

This company is third grade company
I hv taken a loan n my one emi is delayed
N this ppl talking third grade n abusive language
Ms ashwini n mr gaurav (Manger of mumbai branch)
This ppl r tracking my contact details..
Who hv given this rite???
N even calling my contacts n using abusive language
N telling everyone that i hv given their reference...
Now i will not pay a peny
We will file case against this company

I hv seen with so many ppl they r doing same thing

Plz any client (Who can guide me how to proceed

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Namita Sanap

from Noida, Uttar Pradesh

Jul 12, 2019

Hi,
I have applied for loan submitted the documents on app it is shown loan approved will be disbursed in 3-4 days it's been 7 days still I have not received the loan amount. Every time I mail there is no reply regarding same. Kindly look into this.
Thank you

gopaysense's reply, Jul 22, 2019

Hi Namita,

I do see that the support team had replied to you and the amount has also been disbursed to your account, however we truely regret the delay in disbursal. If you do have any further queries or need assistance then please write to us at [email protected] from your registered email id.

Regards,
Team Paysense

G

gopaysense

from Mumbai, Maharashtra

Jul 22, 2019

Hi Sunita,

We do not encourage such services and we shall definitely investigate this internally. Request you to please help us with your registered email id with Paysense so that we can look into this matter.

Regards,
Team Paysense

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