PaySense Complaints & Reviews

I have been trying to contact Paysense to foreclose my loan and they are not responding. It's been now 8 days and apart from automated responses I have received nothing. There is no contact number or even chat service. They are behaving like thugs. I have sent multiple requests to either contact via email or by calling back and nothing happened. This is disappointing....

Dear sir/madam,
I am taking a topup loan from paysence and my on going loan is closed.
But they deducted EMI of closed loan.
I was sent a many mails to them.
They said technical error your amount will refund in 15 days. Every time I complaint they said same answer. Now it is more than 50 days.
I am not pay the current EMI because they have my money enough to clear Emi. But they are collected 690/- for...

Hi
i am gating calls from recovery agent of Paysense and using abusing languages and threatening to my dad and mom on call and even calling on my all contact number and saying i have given number in reference.this paysense recovery gundas are using abusive languages and provaking me to use abusive language, thay dont know how to talk with customer, i have send cuppal of mails to [protected]@paysense.com but dont get any reply...

Paysense is a finance provider company I have taken 100000 loan in EMI of 9480 monthly they have called me and asked to pay online I did the same but again they have debited my bank account total 16960 they have taken why they do like this and there is no customer care number for them only non voice process and this is [censored] if we dint pay EMI immediately they’ll call us but for problems no customer care number service...
Please...

I applied loan on pay sense, all my documents were collected by the agent .
after 3 days i got an message that the loan is disbursed, however i did not receive a thing, i sent several emails but got no answer .
then after 3 days someone called from paysense telling i will be getting by end of the day but did not get, he asked me to give the good rating of the app on play store.
now its 7 days i still did not get a thing...

I applied for the personal loan in paysense on may 31st after all the formalities. they collected my auto debit form on june2nd.
Today i got one mail stating my loan amount was approved and it will be credited in my account in 1 working day.
But in the app it shows my loan has been rejected. I dont know what s going on

Here i have attached screen shot...

Previous loan 9 emi installments in that I cleared 8 emi lastly 1emi was due to be pay on next month 3rd July so for top up loan additional I applied loan yesterday Saturday morning so everything applied finally got message from pay sense that ur amount will credit disburse within 24 hrs late night 11 pm I got message that ur amount credited to ur bank account...for details confirmation I checked many times bank balance amount was not credited...

I want loan from paysense of rs 1 Lakh but your agent Abhi singh provide me 61000/- loan and on 31st jan 2019 rs 58314.55 is credited in my account but your agent said that ma'am transfer this amount on my account i will cancel this loan and again will provide you rs 1 lakh loan, on same day i transferred that amount that i have also mail, , and he provide and 1 lakh amount loan threw money tab, but next month in feb 2019 i receive EMI SMS...

I think it is a fraud.

I have received email n sms that the loan amount has been disbanded on 6th june 2019 but till date it is not disbursed yet. Yesterday they told me that it will get disbursed within 24 hours but still not received any amount.

They have deducted pre emi from 6th june and still the loan amount not disbursed. They are making fool to the common people.

RBI should get involved...

Dear sir
Requesting you kindly look at the said matter case I have taken personal loan from paysence for EMI of 9 month now I already laid all EMI and also I informed to mail through payments slip of my last month April and may2019..but still company heat the ecs in my account. And I also informed to collection team in many time of all amount which is payments by me...plz find tha attachment of payments slip month of April and last...

This paysense is sending me the following message for not paying 4 emi because of my bad financial condition.
Dear amjathkhan karimulla, this is last & final warning that case under ipc section 138c of neg instruments act is now accepted in court against you for non bailable arrest warrants. If dues are not cleared today, warrants will be executed tom morning for total amt recovery of rs.52600. Clear minimum of rs.8015 to avoid legal...

Hello i am M Gowtham took a loan in Paysense i have been paying all the emi but every month ill pay it end of the month im paying all the bills Because of your collection department calls and torture im gonna die today I'm so much pissed of im paying all the emi at end of the Month but this time your collection department called so badly and spoke so vulgerly today I'm Dying for sure how bad and cheap your people so sick you people also will...

This is the worst app ever I have seen. And most importantly is the customer support where you won't get any response from them even after multiple mails sent .I had applied loan on 23rd of May and today it's 29th still amount not received and no response from support team even after sending bank statement and all. My email address is [protected]@gmail.com.
Kindly check ....

The customer care and the collection department is horrible and cheap.
They don't have any decency. I have paid all my emi up to date since last 12months. Only last 2-3 emi is pending. I had some financial issues this month, so I got late to pay my emi on time. They cald my family members, my mother and my wife and spoke to them very rudely. They abused and threatened. They harrassed us for several days. There is this guy called Saurabh,...

Dear team,

From more than one year i am paying my emi with no miss in any month, however, this month unfortunately due to some major issues i missed payment. Which resulted the most insulting calls from paysense recovery team. They are calling all my relatives and abuse with all they have. Even i was in touch to one of there representative to whom i have been explaining the situation and is trying to get the payment done as...

One of the worst services i have never ever seen before in my life, if any complaints or request raised from customer end, no response, no reply for emails and no customer service, for whom we need to ask

Who will resolve customer issue and queries.???

If they need documents are emi pending from customer side, they will # us by doing n number call and messages......

Hello paysense,
I have made my emi payments on time so far, however it was my 9th emi payment which i have paid of which i have all the required references. It is the paysense app which disclosed and still discloses emi payment is overdue/pending. I need to know how can i keep on making payment without knowing the status of my payment (Recent paid emi) when the only portable support i. E app also discloses wrong information, why?...

Dear team,

My loan no: sl1227424

I have take loan for 72000 in paysense. I have already paid all the emi. But still my payment status was incomplete. I have many time requested to query in paysense, but am not getting any proper reply form paysense, please help close my payment status,

Now my cbili was affected due to paysense

Regards,
Nagarajan
[protected]...

I am now skipped one month due to my bad condition because i was left the job and family n home. They was all not supporting me. They are also leave me. Paysense team started calling daily many times and asking to pay the amount immediatly.
More embarasing thing is they are calling all my contacts like previous company manager and friends and nebours etc and harrassing. I am not how are they getting contact numbers of those and stealing...

I just skipped one month due to my accident and hospitalization. Paysense team started calling daily 100 times and asking to pay the amount immediatly.
More embarasing thing is they are calling all my contacts like previous company manager and friends etc and harrassing them with bad words. I am not how are they getting contact numbers of those and stealing from other company documents....