PaySense Complaints & Reviews

Hi,

I have applied for my second loan in paysense. After 3 days i got a mail like "congratulations! Your loan amount of rs. * has been disbursed to your account ending * with emi details on may 6, 2019. But still, i didn't amount to my bank account. I have sent nearly 20-30 emails but no proper response from paysense.

Thanks,
K naveen,
[protected]
Naveen. Naveen. [protected]@gmail.com...

I have applied for instant loan in paysense app. Paysense agent collected the document on 06-may-19. The person who collected the document said money will disbursed in 48 hrs. But on 08th may 2019 around 11 pm i got an email that your loan amount disbursed to your account and my emi details are updated in app. The amount which they mentioned was not credited in my account. Till now i had sent nearly 5 mails. But i didnt got any reply from...

My loan id is sl2409338. I have received the alert on 08.05.2019 at 11 pm stating that loan has been disbursed and has been credited in my bank account and even paysense have updated emi over the app. While i have checked the same in my account it is not yet credited.
I have mailed to support id with bank statement but i have not received any response till time. It is a panic situation for me and i am felling like suicide. I am already...

I am manish. Everything is done but loan amount is not credited till now. However app says amount credited in bank account but company is cheating and i have dropped email 3 times but not responding anyone.

When i was applied a loan through paysense app. I was asked to submit my bank account details and upload my documents. There was some physical documents which has to be submitted who visited my place and i handed over to...

Hii this side gaurav i am appliyng loan but loan is not credit in my account and paysense all excutive saying this last 3 days wait for 24 hours and not reslove the issue and i have conformation for paysense at 30 april ur loan will be credit in ur account but loan is not credit in my account so plzzz reslove the isse today any how i personally req...

I applied a loan through paysense app. I was asked to submit my bank account details and upload my documents. There was some physical documents which has to be submitted and there was a guy named rakesh who visited my place and i handed over to him all the documents and after two days i received a call from the back end team that my document was not clear so once again i scanned the copy of my documents and sent it through email. On 1st may...

As i have applied for instant loan in paysense app. There people collected the document on 29th april'19 as the person who collected the document he says money will disbursed in 48 hrs. But 30th april'2019 around 10 pm i got the mail that your loan amount disbursed to ur account and my emi details are updated in app. The amount which they mentioned was not credited in my account. Till now i had sent nearly 10 mails. But i didnt got any reply...

As i have applied for instant loan in paysense app. There people collected the document on 29th april'19 as the person who collected the document he says money will disbursed in 48 hrs. But 30th april'2019 around 10.45pm i got the mail that your loan amount disbursed to ur account and my emi details are updated in app. The amount which they mentioned was not credited in my account. Till now i had sent near about 20-30 mails. But i didnt got...

I have taken a loan in paysense. At beginning, I used to pay every month. Sometimes at the beginning it was few days late for payment. For that instead of calling my alternative number your people consecutively called my minor brother and talked harshly. Later I got into contact with those executives and asked how did they got his number from my phone without permission. They skipped that issue and gave me time to pay. Isn't that fishy. Now...

Hii sir

This is naveensiddarth from jana bank actually am taking a personal lone for paysense app this two months am leave the job that's way am not done the payment on time i inform your collection executive also and i cleared the emi in a month what's an problem is your collection executive talking very very bad and contact the all my inner circle (Saved contact number) talking very badly in all my relation and family and...

This is in regards due to some reasons am not able to pay my emi on time, collection agents from office mumbai calling my relatives and friends for the payments. I am shocked how they got my relatives no. As they traced my sim details, they had entered in my personal life and my image is on stake if something wrong will happen who will be responsible.

I called on that no and they were mumbaiker rowdies girls and boyes speaking...

My brother has taken a loan, for which I have no information, now I come to know as this paysense people continues calling me n asking me to pay emi, they are threating me that they ll come to my place. my brother Have not mentioned my details anywhere still they HV my no my family members contact no. Have requested them to send me procedure of loan closure but they r not doing the same and forcing me to pay emi's on the basis of there phone...

I have taken a loan from paysense with loan number sl1293271 of rs 88000 for 9 months. I have paid 7 emis and then due to my job loss in jan, i could not pay last two emis of feb and mar for which i requested the company to give me some time, so that i can make and alternate arrangements to pay the pending dues or once i get my salary by end of april, i will be paying the dues. But instead of allowing me the requested time, they called my...

I had taken a loan in the month of july 2018
The whole loan amount was paid in the month of february 2019.

Still the last 3 amounts are showing as if they are processing.

This is an outrage as it has severly affected my cibil score.

I am disgusted by this company and request you to take severe action regarding the same...

I have already fore closed my loan account. However, still my account shows as active on the application. I have been following up with the customer care team for past 20 days. Didn't get proper response. Do let me the nodal officer email address or contact number. Hope I would get a response now. if you want I can share my loan account details with you....

Received loan and have missed emi. Could not pay due to medical reason for which I have a very strong proof.
Received call from your recovery agent and he asked me to pay which I agreed but asked some time to pay due to arrangements but he was forcing me to pay now. His manager came and started arguing stating who is my manager and give the details which I ignored and told him to come to the point wherein I WANT TO PAY and need some...

Received loan and have missed my emi. Could not pay due to medical reason for which I have a very strong proof.
Received call from your recovery agent and he asked me to pay which I agreed but asked some time to pay due to arrangements but he was forcing me to pay now. His manager came and started arguing stating who is my manager and give the details which I ignored and told him to come to the point wherein I WANT TO PAY and need...

Hi,

Would like to share the incident what the company does.

They provide loan and do not have any contact number where the issue can be resolved. They only use an email id to resolve the issue but takes to long time. I use to pay all the loan amount through next before due date and send them the screenshot on there email id still they call everyday and send me WhatsApp & message me with the below "LEGAL Notice...

This is my wife second loan account with paysense. The previous one was paid absolutely on time. Due to her hospitalisation she missed her last month emi. However, even after informing the same to the agent i have repeatedly received calls. One of your agent has accessed the phone book and happen to call her aunt and threaten her who is a 65 years old lady. Just want to know do you guys even realize that you over rule the regulations of supreme...

This is pertaining to my wife's account loan a/c. Just to elaborate she had taken a loan from paysense a year back and was paid on time. This is the second loan where in due to her medical condition and hospitalisation she couldn't pay the end on time and it's merely 15 days. Within this time frame we are receiving some 15 calls a day threatening us and my relatives. This is so horrible that inspite of being in touch with your executive we...