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PaySense Complaints & Reviews

1.3
Last updated Mar 29, 2024
Complaints 578
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137
Unresolved
441
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PaySense reviews & complaints page 27

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R
rizethos
from Mumbai, Maharashtra
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loan

Address:Mumbai City, Maharashtra, 400055
Website:www.gopaysense.com

I am a existing customer of paysense after completion of first loan i got top up loan offer i have applied loan on 31dec18 now its 23 days i have not received loan amount i send several mails to paysense team they said its a technical issue every time they change my loan disbursal status and today also they have given me fresh application on their digital APP and once again its say approved and loan will get disburse within 5hour.i personally...
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S
Sadik Mukri
from Nashik, Maharashtra
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harassment to my family and friend speak abuse languages

Address:Mumbai City, Maharashtra, 400059

This complaint is against paysense they are misusing the permission that is allowed by the consumers to access the contacts in cellphones they call anyone and abuse they on mother sister and daughters. If this is really a platform that can help me please suggest some actions i have got people whom i havent spoke for year calling me and saying that they got abused my emis were delayed but paid within the same month i kept complaining to change...
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M
Mr Marcus
from Bengaluru, Karnataka
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customers security breach

Address:560042
Website:Paysense Loan Service

Very important note:
When the user installs paysense loan application on android devices, it will ask you to enable permissions, unless you don’t enable the permission the app will not work and this how they breach customers security as they retrive all the contacts of the customer on to their server and then use against them.

Paysense collection agents will call every person in your contact just in case you failed...
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G
girish1612
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harassment on my new mobile number

Address:Mumbai City, Maharashtra, 400078

My name is girish i have got a new phone number from jio 8 months ago, i have been receiving calls from paysense for some person who's name is akkal shahi whom i don't know they call several times everyday they also send text messages they call from many different phone numbers, i have sent several emails at gopaysense but the reply is send us email from the registered email address how can i be registered with them if i never had an account...
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S
sarveshinsingh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in loan disbursal for too long

I applied for Loan on 2nd Jan 2019 and document was collected physically on 3rd Jan 2019 but the status was not updated till 10th Jan.
After too many follow ups my loan application was approved on 11th Jan 2019
On 15th Jan 2019 I received that amount has been disbursed but not yet credited in my account, so as asked I shared the bank statement yesterday only but till now no reply.

I applied for the loan because...
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V
Vivir Holidays
from Raipur, Chhattisgarh
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delay in loan disbursal

My loan was approved on 9th jan and today is 14th jan i opted for their loan because o[censored]rgent necessity for my pet but now i keep on waiting whilst they don't reply to me, they said they need 24 working hours but now it's 5 days. There's no update the app keep showing its approved but it's not apparently, i hope they look into it asap, as the money i needed was urgent but it's taking way too long....
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Raman121heman
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loan amount disbursal

Address:Mumbai City, Maharashtra
Website:www.gopaysense.com

I,
On 9th i apply for loan

After that on app it is showing loan application is approved on 9th jan. And your money will disbursed in 5-6 hour.

Today is 12th january, money not disbursed yet.
Paysensse don't have customer care number. On their email i'd every time only one reply wait for 24-48 hr for update

3 days gone. Every time this mail. Plz look into it

Regards,...
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A
Aditya Menon
from Tiruvannamalai, Tamil Nadu
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disbursal of loan

I had applied for my second loan from paysense. It said 5 hours on 8 january 2019 and now it's already today the 9th january. Why is there a delay and why is there no follow ups from the paysense team
No customer care number or any reply for my complaint through the app. Please don't give false timing. Name is s. Aditya. Previous loan number
Sl1182827....
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S
Saumya1996
from Kota, Rajasthan
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loan amount not getting disbursed

Address:Jaipur, Rajasthan, 302015

Hi
I Applied for loan on 25 th of December and on 26 th December the person Collected the signed Nach Mandate from Me
After That i was Told that i would Get money In 24 working hrs

Its Been 2 nd January Today
Almost 6 Days And No One Gives Proper Reply and Loan Has not been Disbursed Yet
I Think They just Take Docs As No Amt. Have Been Disbursed Yet...
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S
Syedahmedaaf
from Channapatna, Karnataka
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worst services,vulgar language usage by employees

Pathetic services by paysense, collection team does not understand customer problems, there complete team is abusive nad using vulgar language,
Apart from this they have accesses by complete device information and called all the phone numbers,
Which is illegal and its my number call me i will once i could arrange money or get job.
There employees like nikhil rani says you can suicide also but first pay money nowbr...
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Address:Mumbai City, Maharashtra, 410210

This complaint is against paysense they are misusing the permission that is allowed by the consumers to access the contacts in cellphones they call anyone and abuse they on mother sister and daughters. If this is really a platform that can help me please suggest some actions i have got people whom i havent spoke for year calling me and saying that they got abused my emis were delayed but paid within the same month i kept complaining to change...
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K
Karthik S Babu
from Bengaluru, Karnataka
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paysense I declined my loan

Address:560019

Paysense — i declined my loan

I shiva shankar karthik,

I have not able to pay any loan,
So i request to u that plz cancel my loan application
I have not any required loan so you will not credit 50, 000 amount in my bank of karnataka bank ltd. Saving account
When i got my required for any loan that time i contact with you
My co. No.[protected]
My email id : karthikbabus.[protected]@gmail.combr...
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K
Kalyani Chavan
from Pune, Maharashtra
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ecs form signed in account yet not received

Address:Thane, Maharashtra, 401203

Hi,
On 13th dec i apply for loan

On 15 dec ur executive came i signed ur ecs form n given to him. After singning the document he told me that within 3 working days amount will be credited to my account. I give all needed document.

After that on app it is showing loan application is approved and your money will disbursed in 24 hour.

Today is 24th december, money not disbursed yet.
Paysensse...
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Address:Mumbai City, Maharashtra, 110044
Website:www.gopaysense.com

With regards to my loan ac no. Sl1028863 the payment got delayed for this month and i have conveyed the same to the agents stating that the emi will we paid in next month. However the collection agents are calling me continuously and to people close to me and abusing them using vulgar and filthy language. To an extent that we are planning a police and judicial complaint against you and your employee neha mob no.[protected],[protected]....
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B
biswas.subham31288
from Bengaluru, Karnataka
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collection agents harassing family members and friends

Website:www.gopaysense.com

With regards to my loan ac no - sl1322018, the payment got delayed for this month and i have conveyed the same to the agents stating that the emi will be paid by the last week of december. However, the collection agents are calling up people close to me and abusing them using vulgar and filthy language. To an extent that we are planning a police and judicial complaint. Please look into it. A humble request.

Here are also the...
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V
from Pune, Maharashtra
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personal loan in 24 hours

Address:Pune, Maharashtra, 411028
Website:Paysense

I have apply on paysence app on beetwin 2 to 5 December 2018 I have submit my all document adhar card, pan card, photo or cheque.
But I have some truobl with my adhar online update. their another option physically documentation and I have submitted my document to paysence executive on 11th december but their are no response from paysence.im trying contact with paysence but their no any contact no.and consumer help LINE NO. I have emailing...
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A
akshayyedke
from Aurangabad, Maharashtra
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illegal activity & misbehave with family members

Address:Pune, Maharashtra, 411014
Website:www.gopaysense.com

Paysense app sync your mobile contacts & call yours family members & friends for payments.
Where in all the situations, I had inform Paysense agents that my salary is delayed hence payment will be delay. Agent agreed but then they are calling my family members too.
In Sept2018, I raised the complaint with paysense, they (mobile number - [protected] & [protected] ) called my friends & family members and disclosed my loan details....
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A
Amit bendre
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in disbursal. not getting perfect answer.

Address:401501

Hi,
On 23th i apply for loan

Physical document needed. Your courier guy came and i give all needed document.

After that on app it is showing loan application is approved on 29th nov. And your money will disbursed in 24 hour.

Today is 7th december, money not disbursed yet.
Paysensse don't have customer care number. On their email i'd every time only one reply wait for 24-48 hr for...
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A
Ayyan1112
from Hosur, Tamil Nadu
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misbehavior and illegal treating

Address:600116

Dear sir/mam
Misbehavior and illegal treating for entire family. With reference to above subject, we taken paysense loan a/c number sl1333716 in this loan last month (November) some delay due to personal reasons in this subject i conveyed my situation to your firm, but they illegal treating to my pregnant wife illegally in this issue my wife affected mentally and physically. They (Lekha) called my entire family and relatives, house...
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N
Nandan89
from Bengaluru, Karnataka
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personal loan - emi pending

Address:560054

Hello,

This is going somewhere, After a lot of discussions our contact list have been hacked and receiving the calls are talking very rudely in Hindi, even I spoke to them and they are actually reacting like Gundas, I am going forward and lodging the complaint and until I get the response I will keep my EMI on hold and I believe this is not the professional way to interact with the customer if only 1 EMI is pending.
br...
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