[Resolved] Paytm — Bill Payment Failed | |||
My Name Is Gajendra Sisodiya, I Preferred To Pay My Vodafone No [protected] Bill Trough Online, For that This Time I Chose Paytm for bill payment online recharging and bill pay site, At Morning 10 am i pay to paytm from my hdfc bank credit card 1250 rs For My Vodafone Bill payment, Amount Is Deduct From My Credit Card But Till Now I did Not get any payment, and compny still saying from 13 hours that Transaction in process, But How Long its 13 Hours Now Please see Detail Below Of Transaction Paytm Order NO.[protected], Bill Payment Of Vodafone Mobile No [protected] For Rs 1250 is showing Pending, HDFC Bank Credit Card Transaction ID : [protected] Of Rs 1250 Successfully Received By Company From My credit Card Please do needful its over 13 To 14 hours and comapny saying they are doing doing...bt not till now Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Hi this is vijay kumar i paid my electricity bill on 14-oct-2014 amount of 345 rupees through your paytm website but still i didn't effect on my bill payment, already i complaint 5 times but you didn't respond please refund my amount to my paytm wallet. My paytm a/c is [protected].
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+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
We are very sorry to read your issue here. The best way to resolve any concern is to send an email to us at [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That's our promise!
It indicates that this order got failed and the amount of Rs. 1250 was refunded to your Paytm wallet. The Paytm wallet balance can be used for your next orders at Paytm.com. You always have the option to transfer this balance to same credit card/bank account. To initiate the refund go to 'Paytm Cash' under the 'My Account' section and click on 'Refund to bank'.
Should you require any other assistance, please send us an email at [protected]@paytm.com.
Best wishes,
Paytm Customer Care