Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Last updated Dec 6, 2023
Complaints 20018
Resolved
1735
Unresolved
18283
Quick Links
Statistics
Share
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PayTM Mobile Solutions
Customer Service Contacts

PayTM Mobile Solutions Phone Numbers

Toll free
1800 1800 1234
11130
5388
Phone
+91 12 0477 0770
8033
3676
+91 12 0306 2244
5032
3038

PayTM Mobile Solutions Website

PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Himankan Kashyap
Oct 7, 2023
Report
Copy

Paytm has frozen my funds

Paytm has frozen my funds saying I have not completed kyc. But I had already completed the mini kyc and was using the wallet for amounts less than 10, 000. Now paytm has frozen all the money in my paytm wallet and wants to force me to do full kyc to forcefully increase the limit beyond 10, 000 which I do not wish.
Anyway I tried to do online kyc and there is some bug in their app that prevents me from completing the process and when...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pritam3691
from New Delhi, Delhi
Oct 4, 2023
Oct 5, 2023
This thread was updated on Oct 5, 2023
Report
Copy

Refund regarding flight cancellation

Hello,

I would like to bring this to your attention that I had booked the ticket for 30th September 2023(which had to depart at 17:40) of Vistara Airlines through Paytm flights and I had bought the Cancel Protect of 699 for the Cancelation and full refund.

I canceled the ticket on 29th Sept 2023 at 2:56 Pm which is prior to the 24 hrs of flight timings.

I just got the refund of Rs.1487 only....
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
NagoorJhan Basha
from Bapatla, Andhra Pradesh
Oct 4, 2023
Oct 5, 2023
This thread was updated on Oct 5, 2023
Report
Copy

Address:PAYTM BUSINESS APP
Website:PAYTM

Tried a lot to stop paytm soundbox but does not stop.I have been trying for five months but does not stop.Currently I have been charged rs 125.Called the company and said they will close it in 24 to 48h, but it does not close.Even the employee who came to give the soundbox does not want to turn it off.Remove the charge from me and turn off the soundbox.

[protected]
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Kiran kumar pasula
    Sep 29, 2023
    Report
    Copy

    Website:Paytm

    I cleared all my postpaid amount but the paytm agents are calling continuously and saying "when you will clear the due amount" even though I got my loan clearance certificate they are calling continuously.they are creating nuisance.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Mayank Jadeja
      Sep 18, 2023
      Report
      Copy

      My Paytm postpaid loan is still showing active which I have already closed. the account type is other and account no. is PYTMPPABFL[protected]. In my Experian credit score it is still showing active that is badly affecting my credit score.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        samina khedawala
        Sep 16, 2023
        Report
        Copy

        Hello, my name is sameena khedawala, i applied loan on paytm of rs.300000 on september 9 and the loan is showing disbursed but i did not get the amount credited in my account and its ha already been more than 6 days, i mailed the paytm greivance email, aditya birla finance but no solutions are given, the auto debited is started even though i did not received the money.please help me my mobile number is [protected]
        +6 photos
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          Nrusingh905
          Sep 14, 2023
          Report
          Copy

          Had blocked my account ([protected]@Paytm) for more than 1 year, and demand such a transaction statement that has not been done, not also deleting my number from their server.
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            priyanka215
            Sep 11, 2023
            Report
            Copy

            I recently applied for loan first emi was deducted even after I made full closure payment after speaking to customer service bot. I paid 209, 341 via RTGS for loan cancellation but Amount still not reflected. Tried contacting nodal officers, customer service but no response in last 20 days. Kindly close the loan and update the amount.

            Customer Full Name : Priyanka Rajput
            D.O.B : 21/05/1994
            Location : New Delhi
            Loan A/C No - DELPPL[protected]
            Date of Transaction:[protected]
            Amount: 209, 341
            UTR No.: ICICR[protected]
            NAME OF BANK: ICICI BANK
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              I
              iasvaibhav
              from Delhi, Delhi
              Sep 6, 2023
              Report
              Copy

              Address:delhi

              M using paytm postpaid . some transaction done through my paytm postpaid even though i did not done that. Nobody has access to my paytm post paid. i called paytm customer support and they told me that payment was done to jio mart. i called jio mart customer support they told me no payment was done from your side . i lost around INR5000 . I Don't know who is lying here . There is no support from paytm side. It is impossible that someone hacked my paytm without any otp and link . so please take action to this
              +1 photos
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Arfab
                Sep 5, 2023
                Report
                Copy

                Recently i did a transaction with a merchant using Paytm postpaid. The amount got deducted from my given postpaid limit. But the amount was not credited to the merchant's account. It's been 2 weeks, no response from the Paytm authorities except automated replies. Contacted with the lending partner (ABFL), but their response was not helpful.

                Transaction date - 21/08/2023
                +1 photos
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Atharvsuresh
                  from Kozhikode, Kerala
                  Aug 29, 2023
                  Report
                  Copy

                  Address:V.J. Business Towers, Sector 125, Noida, Uttar Pradesh

                  Atharv s
                  Reg Mobile: [protected]

                  I have requested Paytm payments bank to close my saving account, but they are refusing to close my savings account.

                  I have not used any of their banking service for the last 3 years and now they are saying they need to recover negative balance to close the account. I have opened the account as it was having 0 balance facility without any MAB Charges and Applied for the debit card as it was mentioned Lifetime free, but they have changed these terms, and I was informed on these changes.

                  I am filing a complaint here as a last resort before filing complaint with Banking ombudsman and consumer forum as they don't even have a proper complaint solving system like other banks.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    L
                    Latha subramani
                    Aug 28, 2023
                    Report
                    Copy

                    Credit card bill still showing processing need resolution ASAP. mobile number [protected] Ref:[protected] Ref:[protected]
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Dinesh73750
                      from Sikar, Rajasthan
                      Aug 24, 2023
                      Report
                      Copy

                      Address:New Housing bord sikar rajasthan 332024

                      Dear sir
                      I want send money to my friends number. but transaction send by mistake to wrong number please try to refund my amount in my bank account Transaction ID T2301291016183129598517
                      UTR:[protected]
                      Amount 15000
                      +1 photos
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Dinesh73750
                        from Sikar, Rajasthan
                        Aug 24, 2023
                        Report
                        Copy

                        Address:New Housing bord sikar rajasthan 332024

                        Dear sir
                        I want send money to my friends number. but transaction send by mistake to wrong number please try to refund my amount in my bank account Transaction ID T2301291016183129598517
                        UTR:[protected]
                        Amount 15000
                        Resiver phonepe Number [protected]
                        Resiver Name shailendra Kumar Tiwari
                        Helpful
                        Be the first one to find this review helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          K.K.KUMAR
                          from Rajahmundry, Andhra Pradesh
                          Aug 21, 2023
                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                          Report
                          Copy
                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                          PAYTM Wallet payment to merchant who does not have any account linked to Paytm

                          AT ABOUT 8.28 AM on 20.8.2023, Rs. 450 was debited to my PAYTM Wallet (UPI Id. [protected]@paytm) and shown credited to Phone No. [protected] of Pebbati Shiva Kumar, merchant. Whereas the merchant says no BANK ACCOUNT is linked to his phone and he does not deal with PAYTM.

                          I immediately contacted through APP Support and conveyed the issue to the PAYTM. However, with pre-recorded messages the PAYTM Cust service has been playing...
                          +3 photos
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          D
                          Devsim2010
                          Aug 17, 2023
                          Report
                          Copy

                          I my registered mobile number is[protected] i make a transfer from mobikwik as on 1Aug 23 but still not credited in my account my si I share screenshot attachment plz chk and resolve it's 15 days above
                          +2 photos
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Devsim2010
                            Aug 17, 2023
                            Report
                            Copy

                            I make a payment through mobikwik to [protected] at Paytm bank as on 1 Aug 23 but still not credited beneficiary account i already so many requests to Paytm nodal officer but still not resolved so I kindly request plz chk where my payment is stuck I share screenshot attachment plz chk and resolve this issue
                            +2 photos
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              Devsim2010
                              Aug 17, 2023
                              Report
                              Copy

                              Hi dear sir/mdm I make a payment from mobikwik app to Paytm as on 1 Aug 23 but till date I don't know where is my payment so kindly request I share payment details with screenshot and refrence I'd plz help to resolve this issue regards Baljeet kaur
                              +2 photos
                              Helpful
                              Be the first one to find this review helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sharook khan
                                from Bengaluru, Karnataka
                                Aug 11, 2023
                                Aug 29, 2023
                                This thread was updated on Aug 29, 2023
                                Report
                                Copy

                                Address:Bangalore karnataka ashok nagar

                                My amount plz plz refund withdraw against dispute 27999.20 plz refund my amount paytm bank
                                +3 photos
                                File a complaint with Banking ombuds man if you are true you will get refund no need to request these brothel Bank.
                                Helpful
                                Be the first one to find this review helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Rakhi valecha
                                  from Nagpur, Maharashtra
                                  Jul 27, 2023
                                  Report
                                  Copy

                                  Vikas Patel

                                  Address:Nagpur

                                  Mujhe vikas Patel name se msg aya Facebook marketplace pe ki mujhe ye product purchase krna h or address bheja tha mujhe ki ye address pe chahiye or. Mai online payment kruga bcozz mai army m kam krta hu to canteen me jake meko payment krani padegi to fir wo bolta h yha gpay wgere available nhi rheta h esliye apko ye thode process krna pdega scanner send krta tha wo scan krwa k payment krwa leta tha or bolta h machine m fas gaye h pese jese...
                                  +1 photos
                                  Helpful
                                  Be the first one to find this review helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy