I have opened a Paytm merchant account in Sept/Oct 2021 when I started running a Taxi service. In January 2022 I didn't found the same profitable so I requested Paytm to deactivate my merchant account. After telephonic conversation I was successful to convince Paytm to deactivate the same. I received an email from Paytm in this regards:
(paytm
Merchant account deactivation
Payments Helpdesk
Tue, 1 Feb 2022 20:44:47 GMT+0530
Dear Merchant,
Thank you for contacting Paytm Business Helpdesk. Your case no is 65988771.
Hello! We would like to inform you that as per your request, we have deactivated your merchant account. Thanks for being a valuable merchant.
Regards,
Business Helpdesk
Paytm
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But since last few days I am getting SMS that the monthly rental of Paytm speaker has been revised. I contacted Paytm support. They are not listning to my concern and are sending me emails. I am very disturbed by this behaviour of Paytm.
I have a very old regular Paytm account which i use oftenly to recharge phone, pay bills and sending money etc. but it is not a merchant account.
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