Paytm Mobile Solutions — amount auto debited from paytm wallet in paytm app

Hi sir,
I got a msg one day saying that - your paytm ac get closed within 24 hrs, i ignored, next day i got call from [protected] for paytm kyc and i ignored, after 2 days my salary get credited and i tried money transfer from paytm app but faced some issue and transaction get failed, next day i got again call from same no for paytm kyc and said ur previous kyc expired you need do again from your own, no confidential info need to share with me, he send me a kyc link as sms and i visited and redirected to paytm.com on browser then he asked me to login, i did myself and said to link my bank ac again i check there no ac was linked then i cross verified on actual paytm mob app and bank was linked then i denied, he said that i won't be able to add money to internal paytm wallet and suggested me to add 8898 rs then i said that i can check this with 100 rs as well but suggested anyway amt will be in ur wallet then i tried 8898 rs to add in my wallate but as i did this i seen my total wallet amt is 10460 and within few seconds i got auto debit transaction notification to unknown person for 10k and then i turned of my mob internet and logged out and complaint to paytm for the same. Lator i logged in again and checked one more debit auto transankction to different person for 460 rs.
I didn't share any details even my name with him.
All imp details attached for reference including msg, kyc link, fraud's ac details ina which amt credited, their linked mob no...

Requesting you to please catch those frauds/guilties and refund my amount back.
Regards,
Nagendra kumar tiwari
[protected]
Nktiwari. [protected]@hotmail.com
+5 photos
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20044
    Pending
    0
    Resolved
    1743
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information