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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 206

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P
Parth Lohomi
from Kharagpur, West Bengal
Apr 4, 2018
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Address: Munger, Bihar, 721302
Website: Paytm

I am younger than 18 years of age, i have been using paytm since class 10th now i cannot get my kyc done due to my age, i am not able to transfer money to other accounts, i hope i will not be seeing your higher authorities and that you will look into the matter asap, it has been quite a time that i am facing difficulties using your app, and i also have a small price of advice for you that many people who are younger than 18 use paytm if you don't overcome this kyc thing then my and many other people's money will get stuck and we'll be in loss. So i hope you'll look into my complain and contact me asap.
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    S
    from Mohali, Punjab
    Apr 4, 2018
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    Address: Allahabad, Uttar Pradesh, 211003

    Dear sir/mam
    I m 4 ticket movie baaghi 2 bookeing but i have cancelled ticket same problem but i have refund money not receiv 460 rs but massage show the received money, and not show the paytm wallet money and i have attach total details in scene short
    Kindly please check and update me

    And paytm mobile number _ [protected]
    And paytm order number -[protected].
    Blocked Amount dispute by paytm
    I ordered through domino's app added the amount to paytm ..Ordered amount was deduced without conformation of order.please find d attached copy of order summary
    Transaction id --[protected]..l ordered 247 rupees domino's pizzas but I lost my order..please resolve the issue Asap..
    Dear Team
    Paytm team making me fool from last 20 days. They are not clearing my rs 2000/- payment. I have ask them through email, call and twitter also, but nobody responding.

    Please help, how can they do this.

    Thanking you
    Regards
    Murli Kumar Pandey
    [protected]
    Sir/madam, As the sim of Aircel is not working all over india .So please send the OTP on registered email id of Aircel No.
    Dear Customer Service, today at 1528 hrs, I tried to credit Rs 100 in my UTS account VALET.I received SMS from Axis Bank stating Rs 102. 12is deductible from my account, when I checked UTS app account it is still showing balance zero, can you please do the needful at your earliest

    Thanks & Best Regards
    Ramesh Kathoke
    [protected]
    [protected] on 12/3/18 Rs-1000/- debite but not credited on others account.
    I have added money to my paytm wallet while booking irctc.It has been deducted from my bank account but not showing in paytm account..Please help to refund to my bank account.I have called the customer care number more than 10 times and could not get any help .

    Order Id : [protected]
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      P
      Pravin Kumar Ahuja
      from Roorkee, Uttarakhand
      Apr 4, 2018
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      Address: Haridwar, Uttarakhand, 247667
      Website: Paytm

      Dear sir,

      I had added rs. 5000.00 two times to my paytm wallet vide nos. Below as mentioned on march 29, 2018 through my debit card no. 459xxxx708.

      Pos [protected] at paytm txn#[protected] rs. 5000.00
      &
      Pos paytmwal1210203 at paytm txn #[protected] rs. 5000.00
      Paytm wallet order id [protected] & [protected]

      The above rs. 10, 000.00 have been debited from my saving account no. [protected] of sbi iit roorkee, but unfortunately not added to my pay tm wallet. Kindly add this amount i. E. Rs. 10000.00 to my paytm wallet or refund in my account and oblize.

      Thanking you

      Praveen kumar
      Civil engineering department
      Iit roorkee

      A/c no. [protected]
      Mobile no. [protected]
      E mail-id [protected]@yahoo.co. Uk
      I have received a message last night (3 April 2018 12:53 am) it says,
      Hi there!
      You just made a successful payment of Rs. 52.00 at reliance jio
      For future reference your Order Id is BR0000YB7XRN
      THANKS,
      PAYTM TEAM
      But i did not do such thing.
      No response from paytm against one amount deducted from my wallet account but not credited to merchant account on 23 march but till now he has not received I so many time call paytm toll-free and helpesk no but no response from theirs side
      Paytm wallet money is deducted but not getting in my bank account

      date of the incident- 27th march 2018
      paytm registered mobile number [protected]
      wallet transaction id [protected]
      bank transaction id [protected]
      email id- [protected]@gmail.com
      My account has been debited by rs 1850 on 25/3/18 with OTHPG 197154.
      I request you to please refund my money as soon as possible my account number is [protected].

      Thanks
      I have a medicine shop so I used to receive payment through Paytm but now when I am trying to transfer my Paytm balance to bank I am having to pay charge for it. But as we all know that queen I have merchant account then I don't need to pay any extra charges for transferring Paytm balance to bank. So please fix it
      R/SIR,

      I booked a train ticket with booking id [protected] on 24/03/2018 behalf transaction id [protected]. But booking failed and amount 630/- (six hundred thirty rupees) deducted my account. and it not refunded still. please do the needful at your end.
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        7
        7241159800
        from Indore, Madhya Pradesh
        Apr 4, 2018
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        Address: Morena, Madhya Pradesh, 476111

        I have book a mamy poko pant diapers packet consist of 42 in no of pads from paytm on 30 march at that time i applied a promocode giving 50% casback but the product is delivered and I could not get cashback even today so please resolve my complaint as much as possible I will be very thankful to you
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          H
          heartfulness
          from Lucknow, Uttar Pradesh
          Apr 4, 2018
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          Dear sir,
          This is my registered mobile number in paytm [protected]. I have done one upi transaction through paytm on 31 march. I have transferred the amount of rs 10000 in state bank of india from bank of baroda. Transactions is successfull from my side but beneficiary did not received payment till now..
          Please guide me in this problem.
          Upi reference number[protected]
          Please help me in this problem.

          Priya saxena
          Mob - [protected]
          Didn't get paytm balance
          I received an order but quality is too poor and i requested for return but return has been cancelled
          Phoneno:[protected]
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            S
            sanjeed17
            from Bengaluru, Karnataka
            Apr 4, 2018
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            Website: Www.paytm.com

            I have got a loco rewards from loco app for playing online quiz. But it didn't get transferred to my paytm account it still showing zero balance. Once i got money from loco, i have submitted and verified my kyc details. But nothing more happened and my paytm balance is still zero. Please do needful as soo as possible to get my money to my paytm account.
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              N
              njain11
              from Delhi, Delhi
              Apr 3, 2018
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              Address: Dehradun, Uttarakhand, 248001
              Website: Paytm

              Maine ek recharge kiya [protected] pe aur waha galat no pe ho gya [protected] humne to number sahi dala tha waha aapne aap change ho gya aapse anurodh hai aap humre paise wapas karne ki kirpa kare humne complain bhi likhi hai par waha se koi jawab nahi mila hai abhi tak is liye hume toll free no pe bhi call kiya hai par waha bhi number nahi mil raha aap se help chaiye plz help me
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                சுரேஷ் தங்கதுரை
                from Chennai, Tamil Nadu
                Apr 3, 2018
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                Address: Madurai, Tamil Nadu, 625020
                Website: Paytm

                On 23rd march i got 2 transaction of 5000, total 10000 that have to be transfer to my account with in 24hrs bt today (3rd april) till i didn't recieve my amount, iam making atleast 100 calls per day but there s no response from customer care side, they r not answeing properly without resolving my issuse 3times they have sent a msg thats my tickets was closed, they have resolved my problem. The customer care executives response was very bad. Please dont make payments paytm, i lost my 10000 even i didn't get proper answer also
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                  L
                  Lakshmansheeley
                  from Gonda, Uttar Pradesh
                  Apr 3, 2018
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                  Address: Kanpur, Uttar Pradesh, 208012

                  I ordered some items from club factory app.
                  And i made payment through net banking.
                  after sometime i got a message from them that 2 items are not available so they will refund me the amount. They gave me the id [protected] . And told me to contact paytm customer care if not refunded.today is the 7th day and still i did not received my amount.
                  Refund id SOR[protected]
                  My name Lakshman sheeley
                  Mobile [protected]
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                    G
                    geetv
                    from Mumbai, Maharashtra
                    Apr 3, 2018
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                    Address: Thane, Maharashtra, 400615

                    I have booked a ticket on 1st april, 2018 evening for ltt duranto for travel date 14th april, 2018 from ltt to ers.
                    I have not received the confirmation ticket, can youpls send the same.
                    Irtc site shows payment awaited, and bank details shows payment debited from my account. Payment has also been deducted from my account as per bank statement. See the mail received from the bank.

                    Dear customer,
                    Thank you for banking with icici bank.
                    You have made an online payment of inr 12431.8 with transaction id [protected] towards payee paytm mobile solution from your account xxxxxxxx4038 on apr, 01, 2018 at 17:19 hours.
                    I had not paid anyone but automatically paytm deducted my balanced ...whi it should be happend ...the tranxection id is [protected] plz give my answer and refund my balance
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                      lekhashree_pandit
                      from Chennai, Tamil Nadu
                      Apr 3, 2018
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                      refund of amount for wonderla ticket

                      Address: Bangalore, Karnataka
                      Website: Amusement Park Tickets

                      We booked 3 tickets for wonderla bangalore on 2nd april morning for the same day itsel[censored]sing pc. Since it took default date tickets got booked for the next day that is 3rd april. Later when we tried contacting them for reschedule or cancellation, they were not ready to help. If reschedule was not possible at least they should cancel our ticket as it costs us more than 3000 inr which is not a small amount. We traveled from chennai to bangalore...
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                      V
                      vikas2gupta
                      from Bengaluru, Karnataka
                      Apr 3, 2018
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                      I transferred rs 500 through net banking from citibank to paytm wallet

                      Amount got debited on 29th march. Transaction reference 143826.

                      Paytm wallet shows failure and didnt credit the money in wallet and as well as money was not reversed in my citibank account.

                      I put up a complaint without having any response.

                      Today i spoke to their representative. She said it will take 7-14 days to credit back the money!!! Reference number 58095256

                      Its a too much!!. Paytm is enjoying the credit on my money... Disgusting service..
                      Apr 03, 2018
                      Updated by vikas2gupta
                      Amount transferred was Rs 5000
                      I have cancelled train ticket on 26 march 2018, irctc status showing amount refunded to paytmag on 27 march 2018 .but still now, the refunded amount as per irctc status hasn't credited in my bank account.
                      I have cancelled train ticket on 26/03/18 with transactions id [protected] .on 27/03/18 the amount has been refunded in paytmag as per irctc status showing in my irctc account .but still the refunded amount has not been credited in my bank account.
                      I have recently purchased one product In Paytm which is 3600 rupees. I received wrong product. I tried to keep the return request. I have contacted many times to the customer care.
                      They are not responding. Please do the needful.

                      This is first time facing the issue like this.
                      Madarchod ho gayi paytm bahot bada ghotala karne ke mood me hai
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                        K
                        Kavya Sri Gurram
                        from Ongole, Andhra Pradesh
                        Apr 2, 2018
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                        I received a cash back from playing a game. It says that payment failed due to bank hasn't confirmed it. I want to check my status and wanted to know what i can do to get this done. I also didn't get the cash back for "rangasthalam" coupon code. I booked a movie ticket using "rangasthalam" coupon code but didn't receive any cash back as u said that they will be a 100rs cash back.
                        Mar 31, 2018
                        Sagar Hani Sagar's response
                        Please check fast

                        Rs 5000 send successfully to this number [protected]...but no message and not come in my wallet .. please check fast
                        My register no is [protected] paytm has deduct rs 110 from my account and showing withdraw against dispute what is that give me details
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                          vijaybandari
                          from Sathupalli, Telangana
                          Apr 2, 2018
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                          Address: Hyderabad, Andhra Pradesh
                          Website: paytm complaints

                          Hi i'm vijaybandari,
                          My friend has done a transaction of 200 to my paytm money bank from axisbank through instant payment services (Imps).

                          But the money was not credited to my paytm money bank account. Initially he sent 100 transaction successful but when he done another transaction of 2900
                          Hi i'm prasanna kamar,
                          My friend has done a transaction of 2900 to my paytm money bank from sbi through instant payment services (Imps).

                          But the money was not credited to my paytm money bank account. Initially he sent 100 transaction successful but when he done another transaction of 200 money was deducted but not credited to my paytm bank account.

                          Email:[protected]@gmail.com
                          mobile no :-[protected]
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                            virendra92
                            from Jhalawar, Rajasthan
                            Apr 2, 2018
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                            Address: Ajmer, Rajasthan, 305901
                            Website: paytm.com

                            My name is suresh prajapati
                            My paytm mobile number is [protected]
                            MY transaction id is - M692563
                            I sent 348 rs on 2nd april 2018 at 9.30 am
                            My money deducted from my paytm payment bank but it not transfer in beneficiary account. I checked again and again.but i didn't receive money .
                            My imps reference number[protected]
                            So l please send me my back.
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                              Lokendra Sahu
                              from Morena, Madhya Pradesh
                              Apr 3, 2018
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                              Address: Damoh, Madhya Pradesh, 470661

                              I have ordered samsung galaxy j3 pro.My order number is [protected].I have received an empty box.For that I have complaint paytm mall many times again n again.I have sent images and all the documents they need.But they are not proceeding further.Now I am totally frustrated.My registered email id is l[protected][protected]@gmail.com and registered mobile number is [protected].
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                                vivekadorable
                                from Muzaffarnagar, Uttar Pradesh
                                Apr 1, 2018
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                                Address: Agra, Uttar Pradesh, 282005

                                Sir i made an order for dominoes pizza online on 1 april 2018 through your ewallet paytm. I get confirmation on my mobile no. [protected] regarding my placement.
                                Hi there!
                                You just made a successful payment of rs. 383.00 at billdeskfood1
                                For future reference, your order id is lpt[protected].
                                Thanks,
                                Paytm team
                                My email-vivekadorable. [protected]@gmail.com
                                But on enquiring dominoes pizza no order was placed there.
                                I want refund of my money. Asap
                                Sir my mob sms is here with send as following

                                Bill payment for msedcl[protected] of rs.400 successful. Paytm order id:-[protected], operator reference no:-pay[protected]. #paytmkaro

                                Shaikh va

                                On 27 aug 2017 9:25 a. M., wrote:
                                My mob no [protected]
                                Email address [protected]@gmail.com
                                Till date not credit imy wallect
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                                  Vinod1221
                                  from Nagaur, Rajasthan
                                  Apr 1, 2018
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                                  I try to use promo code firsttimelucky .. Promo code is applied but order is not processed... Before i order tshirt you cancel tshirt order... Then i order sunglasses now you say you abuse our promo code facility... What the hell is going... If you want to doning these thing then why you are release promo code... Order shipping charge show zero but when order place it show 50, 75 different... Wow... My paytm id is [protected] if you cannot solve problem and can't deal with customer service then shut down your service
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                                    Sanz gill
                                    from Sonipat, Haryana
                                    Apr 1, 2018
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                                    Address: 144036

                                    Dear sir,

                                    I have doing my recharge on vodafone number through the paytm, but my recharge was not done i have tried two tym and paytm is deduct my money from my debit card. I need your help for my send back my money 294. Why that is happened with me if recharge was not done so why they taked the money. Please send me back my money.

                                    Thanks & regards,
                                    Bhupinder kumar
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                                      UPINDER jit
                                      from Mumbai, Maharashtra
                                      Apr 1, 2018
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                                      Address: Mumbai City, Maharashtra, 400005
                                      Website: Paytm

                                      I had used my paytm payment on 30 mar 2018 at 1852 hours and my paytm balance was rs 4402 but on 31st mar when i was to make payment for my mobile recharge the balance shown in paytm passbook was zero. Not able to contact customer care to speak to someone. Even when i downloaded statement for mar it is showing transactions till 28th mar.. No transaction of 30th is shown whereas i used paytm for payment on 30th mar last.. Where did my money go. Kindly check and refund..
                                      Upinderjit kaur
                                      Apr 01, 2018
                                      Updated by UPINDER jit
                                      Not able to contact customer care .when asked to put first 4 digits of adhar n on doing that it says wrong adhar..kindly help
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