Paytm Mobile Solutions — Paytm Loan Closure

Paytm Loan Account no: PYTMPLHE[protected]

I have already sent a cheque to Hero Fincorp ltd to pre-close my loan and they have closed it as well. The cheque was sent on February 18th 2022. After the cheque been sent there are 3 EMIs been deducted from my account. I have been trying to connect to a Paytm representative from loan department since the cheque was sent to close the loan but there is no way possible to get in touch with anyone.

I have sent an email to [protected]@paytm.com(on May 13th 2022) and [protected]@one97.com(on May 17th 2022) with the pictures of the deposited cheque, my bank statements which shows the EMIs been deducted, screenshot of Paytm loan payment proof after the cheque been sent and NOC from Hero Fincorp ltd. confirming that the loan is closed. No response from either email yet.

Requesting immediate closure is my loan as I cannot pay more money for the loan which is already been over paid. Also requesting to issue refund for the over paid amount to my bank account which was used to pay the loan.
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Jun 03, 2022
Updated by Raj.paul245
No update so far.. neither on email.
On top of that received an email from paytm that emi will be deducted for the loan which is already closed
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