Paytm — Paytm — Bus ticket booking issue Your Order No is [protected]

Address: 560036

Website: paytm.com

Hi Sir, I have booked a ticket from PayTM and the ticket got confirmed.4 hours before the bus start time, the Bus operator (Simhapuri Travels) sent SMS that the bus trip got cancelled in which the ticket is booked and confirmed. The Bus operator told that PayTM will refund your amount in your credit card. But its been 14 days, the paytm haven't responded to my query/ticket raised. Can u please take appropriate action(s) to make paytm resolve my issue? Ticket details:- PYTM Order No is[protected] FROM TO DATE OF JOURNEY bangalore nellore[protected] REPORTING TIME DEPARTURE TIME STATUS PAYTM TICKET ID 10:15 PM 10:30 PM BOOKED OEQLI5 PASSENGER NAME SEAT TICKET PNR Harish Babu 13 58725 Kumari 14 58725 BOARDING POINT ADDRESS BUS TYPE K R Puram, 2+1, Air Suspension Hitech, Non-AC, LED Simhapuri Travels TOTAL FARE [protected] [protected] 1000 SMS from Bus operator : Dear passengers, Kindly attentiom please Today BANGALORE To NELLORE service (ka 20 b 7317)cancelled due to NH5 roads damaged and heavy rainfall. please find that and for more information contact :[protected].