Paytm — Seller account is delisted without informed me. (Account no.: 34478)

Address: 560002

Website: paytm.com

To

Sub: Your seller account is de-listed

Dear ‘’RISHABH INFOTECH”

This is to highlight malpractices that were recently observed from your account. The nature of these is as follows:-

Creation of multiple customer accounts by the merchant and merchant posing as a customer by ordering products from their own account leading to cash back fraud
Merchant ordering products for customers leading to cash back fraud
Sales to a Fake/Suspicious customer for unethical cash back proceeds
Colluding with other merchants on the Paytm platform leading to fraudulent / fake sales transactions and cash back fraud
Merchant ordering products for another merchant leading to cash back fraud
In this regard please note that the following transactions are not allowed legally:

Merchant buying for self
Merchant ordering for another known customer/merchant
Merchant ordering for a fake/bogus customer/merchant
Please also note that we are taking the following course of action:

We have blocked your seller account. Your account has been flagged as Fraudulent.
We have de-listed your product catalog from our site.
In effect, you will not be able to do business at Paytm.
We will let you know the penalty fee for the damages caused to paytm.
For any further information on the matter above please contact merchant.[protected]@paytm.com

Regards

Merchant Management Team, Paytm

Note: Above mail from paytm, They has de- listed my account without informed us, We are not doing any business for last 1-2 month's due to my uncle's death. Any way Paytm panel charges also too high and they are charges too much and we are getting loss in paytm panel. One more would like to paytm team that if seller done any fraud why you, Then why have released the payment and why you telling like this after two month. This is not your agreement terms. One more... If Our friends or staffs done any order from paytm, what can i do in this? You must trace and investigation before given delivery. Why you blame on seller. Seller or buyer never asking any offer to Online Business Company. They always comparing price and booking from lowest Online Seller. Therefore! I am kind requesting you that not to try to lost your your company goodwill after given offered. That's it. If you will try to any kind of blame on seller; we will take legal action against you through whole Karnataka Electronics Association. Reply on it without fail. And we never buying or selling with paytm. Please reply me on it.