Paytm — Worst service.

Address: Mumbai City, Maharashtra

Again I have to register a complaint against you guys. I just don't understand what has suddenly happened to you service. 1. You guys cancelled my Red Tape Brown Casual Shoes (Size-9) with same order no. as below shoe i.e. ORDER NO.[protected], without intimating me. I did register a complaint against the same issue at the paytm contact us page and received a Ticket #[protected] as my registered ticket number. Also, I did get a reply very next day from Mr Aman. And the worst happened when I got a mail that your order has been cancelled. I was really shocked to see that. But worst has yet to come. 2. Bus Cancellation with order no. as[protected] Bus Ticket (OB1BU5) from Anand to Mumbai on[protected] issue. The worst experience ever. In-spite of so many drills via emails, Paytm doesn't bother to acknowledge me. This forced me to write you guys and disturb you. Paytm sucks big time for Bus ticket service. I was a regular user of paytm so had built trust in them and thought ill use their new service –BUS TICKETS. I booked 3 tickets from Anand to Mumbai- with order no as below Order ID[protected],[protected] and[protected]. So after receiving message and mail with pnr and all, I called Rajkamal travels then I learned that no bus service for Mumbai has been provided by Rajkamal. On the middle of the high-way at 12.00 in the night waiting for Rajkamal Bus. Then somehow we managed to get in a bus that too sat on the rubbish and dirty stairs that too paid Rs. 500 for each ticket. Post this huge blunder we dropped in a mail to Paytm and they don’t have a courtesy to at least acknowledge the same. Also, here I have did register my query with Ticket #[protected] but I just didn't get any reply from them. They did return the paid money when my better escalated the issue on different consumer forum which is more worst for you guys. 3. Delay in this delivery.Lee Cooper Brown Ankle Length Sneakers (Size-10) with order no.[protected]. It has been more than a three weeks when I place my order and still I haven't received. If you can't match up with the requirements then please don't get into that business. I used to love paytm but all thanks to you guys I have started hating it. Regards, Umang Patel +91-[protected] +91-[protected]