[Resolved]  Payu Payments Pvt Ltd — fraudulent transaction in my sbi card

Address:Gurgaon, Haryana

A lady called and told me I am getting a new SBI card / replacement card and she was aware of all my card details and telling me each and every transaction done in the recent. Thus, I was convinced its from the bank. In the newer card she told me I am getting 5000 rewards points and the same can be converted into cash to repay my card outstanding. So finally she needed my OTP, and i was cheated.

company name i got in my Transaction is Payu Payments Pvt Ltd Gurgaon IN
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Aug 6, 2021
Complaint marked as Resolved 
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Comments

Hi,

Please note that all transactions processed through PayU payment gateway are processed with a Two-factor authentication mechanism. Please note that the mentioned transaction/s were processed only after a 2nd-factor confirmation like OTP/PIN/Online password from the customer’s end. Also, there is very less probability of stopping/reversing such transactions. Never share your card number, CVV, PIN, OTP, Internet Banking User ID & Password with anyone via any means. Sharing these details can lead to unauthorized access to your account and PayU will not be liable for any loss arising due to any such unauthorized transaction/s.

In this unforeseen situation if you need the details of the transaction/s or want this to be investigated further, please raise your query to your bank that has issued your Credit card/Debit card /Savings Bank. Your Bank shall facilitate you on the further process.

Regards,
Team PayU

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    Contact Information

    Gurgaon
    Haryana
    India
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