Payu Payments Pvt Ltd Complaints & Reviews
Hello Sir/Madam,
I have done a transaction towards McaFee subscription on 05-Sep-2025 of amount Rs. 999/- through internet banking from HDFC bank. The amount debited from my account and I also received message that Rs. 999 amount is debited towards PAYUMCAFEE. I checked my bank statement, and it is present with reference number with successful transaction. Whereas the subscription did not happen and the transaction shows failed...
I have done a transaction towards McaFee subscription on 05-Sep-2025 of amount Rs. 999/- through internet banking from HDFC bank. The amount debited from my account and I also received message that Rs. 999 amount is debited towards PAYUMCAFEE. I checked my bank statement, and it is present with reference number with successful transaction. Whereas the subscription did not happen and the transaction shows failed...
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Fraudulent transaction in my credit card
A lady called me. She mentioned her name as Preeti Sharma and said that I am speaking from sbi card. She said she wants to deactivate the insurance scheme on your card. Called for it. And she started telling the details of the card, all the information was correct. So I was convinced that there really was a call from the bank. That's how she got otp from me. Her mob. No. Is [protected]
company name i got in my Transaction is Payu Payments Pvt Ltd Gurgaon IN
company name i got in my Transaction is Payu Payments Pvt Ltd Gurgaon IN
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Payment debited to credit card and tickets not booked
I had initiated a transaction for booking on line Ticket with J&K Cable Car Corporation on 21 st May 2022 at 0855 hrs. The transaction amount is Rs3700/- on 21 st April 2022 with ICICI Credit Card No.5241 9341 XXXX 0003 and Authentication ID of ICICI Bank is 357571. Transaction ID is PYUOL[protected]ATTACHED SCREEN SHOT). The payment was successful. Further it displayed a screen message saying "TIME OUT" from merchant website. I did not get the tickets and message displayed the transaction amount will be reversed after 3-4 working days. However, the refund has not been received so far. I request you to kindly do the needful.
email: vish.[protected]@yahoo.com
Mobile: [protected]
Thanking you
Viswanath P.R.
email: vish.[protected]@yahoo.com
Mobile: [protected]
Thanking you
Viswanath P.R.
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Rewards will be redeemed in cash
At first a lady called and told that your rewards against my HDFC card have expired last month and we will redeem those rewards and pay by cash. I thought it might be true as I have not checked my reward points for the last 6-8 months. She asked me to hold and gave the line to another lady who asked my credit card number and the expiry date. I was reluctant to give the card number and I told her they might have already. But she insisted that it is for verification purpose only and she is calling from HDFC Bank only and I can trust her. I gave her the number of my card and she asked me to verify the link she will be sending. When I checked my mobile a OTP was received for Rs.10, 000/- for a transaction. I had then found that it is fraud and declined to give the details. Meanwhile another male spoke to me telling it is from Bank. But I declined and blocked the number.
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Fraud scammers
| Address: 2A/277 vrindavan yojna colony |
| Website: womeen shopping store |
On insta i got the link of womeen shopping store on my instagram . i clicked on it and bought clothes worth rupees 548. on 6th of feb and made the oayment around 9:58pm. they said the clothes will be delivered within 7 days. i received no mag from then after that. there store is no longer available . i tried to contact them a thousand times but no reply from their end. they have cheated me. i request u to please help me in getring my money back.
Feb 12, 2022
Updated by kaitkee raghav i have been cheated by womeen fashion store . On insta i got the link of womeen shopping store on my instagram . i clicked on it and bought clothes worth rupees 548. on 6th of feb and made the oayment around 9:58pm. they said the clothes will be delivered within 7 days. i received no mag from then after that. there store is no longer available . i tried to contact them a thousand times but no reply from their end. they have cheated me. i request u to please help me in getring my money back.
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Payment done without buying any product
Payments done for Rs.13875 and Rs. 19910 on 08.09.2021 at 13.51 Hrs and 14.10 Hrs by two miscreants calling themselves as Mr. Yogesh ([protected]) and Mr. Abhishek ([protected]) and they asked to pay money that would be refunded. The money is out of my Bank account without any purchase.
They said it was for some transaction happened in Bangalore on 13thFeb 2021 and that would be paid back.
Need you support to identify the merchandise where my hard earned money is gone and we can together punish those people.
Request for refund also.
They said it was for some transaction happened in Bangalore on 13thFeb 2021 and that would be paid back.
Need you support to identify the merchandise where my hard earned money is gone and we can together punish those people.
Request for refund also.
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Hi, we are really sorry about this and totally understand your concern over here. We'd suggest you to raise this immediately to the Cyber Cell office and they shall assist you further.
Reply
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Diamond topup
| Address: Hayana |
| Website: Freefiredimond. Com |
No diamond in my ff game
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| Address: PayU Payments Private Limited,Bestech Business Tower, 9th Floor, Sohna Rd, Tatvam Villas, Dhani, Sector 48, Gurugram, Haryana 122004 |
| Website: www.payu.in |
The money has been withdrawn from my bank account, but not receive the mcAfee total security services and not yet been activated....
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Payment Success But Application Not Processed
| Address: flat 202, hari nilayam, nizampet |
Hello i have made transaction for Learning License Andhra Pradesh i have paid through through PayU using phonepe. My transaction was success but my application status was still pending. i have checked the status it is showing as payment was pending. kindly resolve this problem or please revert me back with the amount i have paid.
here are my listings for my transaction
here are my listings for my transaction
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I have not this payment but deducted in my account
[protected]igajjmikn0 this is the reference number in my bank amount deducted rs 942 on 11/09/2020 i have not done this payment even i dont for which reason its deducted in my bank.
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Resolved
Resolved
fraudulent transaction in my sbi card
| Address: Gurgaon, Haryana |
A lady called and told me I am getting a new SBI card / replacement card and she was aware of all my card details and telling me each and every transaction done in the recent. Thus, I was convinced its from the bank. In the newer card she told me I am getting 5000 rewards points and the same can be converted into cash to repay my card outstanding. So finally she needed my OTP, and i was cheated.
company name i got in my Transaction is Payu Payments Pvt Ltd Gurgaon IN
company name i got in my Transaction is Payu Payments Pvt Ltd Gurgaon IN
Aug 6, 2021
Complaint marked as Resolved View replies
Hi,
Please note that all transactions processed through PayU payment gateway are processed with a Two-factor authentication mechanism. Please note that the mentioned transaction/s were processed only after a 2nd-factor confirmation like OTP/PIN/Online password from the customer’s end. Also, there is very less probability of stopping/reversing such transactions. Never share your card number, CVV, PIN, OTP, Internet Banking User ID & Password with anyone via any means. Sharing these details can lead to unauthorized access to your account and PayU will not be liable for any loss arising due to any such unauthorized transaction/s.
In this unforeseen situation if you need the details of the transaction/s or want this to be investigated further, please raise your query to your bank that has issued your Credit card/Debit card /Savings Bank. Your Bank shall facilitate you on the further process.
Regards,
Team PayU
Please note that all transactions processed through PayU payment gateway are processed with a Two-factor authentication mechanism. Please note that the mentioned transaction/s were processed only after a 2nd-factor confirmation like OTP/PIN/Online password from the customer’s end. Also, there is very less probability of stopping/reversing such transactions. Never share your card number, CVV, PIN, OTP, Internet Banking User ID & Password with anyone via any means. Sharing these details can lead to unauthorized access to your account and PayU will not be liable for any loss arising due to any such unauthorized transaction/s.
In this unforeseen situation if you need the details of the transaction/s or want this to be investigated further, please raise your query to your bank that has issued your Credit card/Debit card /Savings Bank. Your Bank shall facilitate you on the further process.
Regards,
Team PayU
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fraudulent transaction from my credit card
Dear sir,
Today ie on 7th april between 6 pm to 6:30 pm, below two fraudulent transactions have been done on my credit card and i would like to request you to kindly revert them as i have not received any service.
07/04/2018 payu payments pvt ltd gurgaon in 5, 059
I received a call from below numbers, claiming they are sbi card authorized personnel and you are one of the reward point partner for sbi and they would like to transfer the reward points from my old card to new card.
[protected]
[protected]
Request you to kindly address this urgently. I can provide more details if needed.
This transaction is done fraudulently using my credit card number which is sbi credit card : [protected]
Today ie on 7th april between 6 pm to 6:30 pm, below two fraudulent transactions have been done on my credit card and i would like to request you to kindly revert them as i have not received any service.
07/04/2018 payu payments pvt ltd gurgaon in 5, 059
I received a call from below numbers, claiming they are sbi card authorized personnel and you are one of the reward point partner for sbi and they would like to transfer the reward points from my old card to new card.
[protected]
[protected]
Request you to kindly address this urgently. I can provide more details if needed.
This transaction is done fraudulently using my credit card number which is sbi credit card : [protected]
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Hi,
We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
Hi
Could you please provide email ID to which I can share this information? Or should I share it on this website? I am worried to share all personal info after this scary incidence that took place with me.
regards
chitra
chitra.[protected]@gmail.com
Could you please provide email ID to which I can share this information? Or should I share it on this website? I am worried to share all personal info after this scary incidence that took place with me.
regards
chitra
chitra.[protected]@gmail.com
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Settlement not done even paying processing fee.
| Address: Gautam Buddh Nagar, Uttar Pradesh, 201301 |
| Website: Today shopping hub |
I am a merchant on payubiz. On the time of purchasing gateway I was getting so many calls like anything. I purchased the gateway. When customers start making payments on my gateway and payubiz start getting amount in their account now I am waiting for settlement of 2 months payment. I had been asked for processing fee 8360/- which I have paid 3 days back.. Still they guys are making me fool by saying that they need sometime. And I am sure that they will intentionally find out a reason to stop the settlement. I am looking my business as well as customers because I didn't get even a single payment settled from them.
Pls help me.
Pls help me.
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Payu Payments Pvt Ltd Recent Comments
- Fraud scammers
On insta i got the link of womeen shopping...
1 - Payment done without buying any product
Payments done for Rs.13875 and Rs. 19910 on...1 - McAfee total security payment issue
The money has been withdrawn from my bank...1 - fraudulent transaction in my sbi card
A lady called and told me I am getting a new...1 - fraudulent transaction from my credit card
Dear sir, Today ie on 7th april between...2