[Resolved] PayUMoney — 10233 amount has been credited to payuecom account
M
Madhu.k.shekar
Apr 7, 2022
Apr 8, 2022
This thread was updated on Apr 8, 2022
A fraud transaction of ₹10233 has been done on my amazon account by using my SBI credit card, Order IDP[protected]. Please raise a ticket and resolve the issue
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May 9, 2022
Complaint marked as Resolved
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2022
PayUMoney Customer Care's response Hi, we are really sorry about this and totally understand your concern over here. We'd suggest you to raise this immediately to the Cyber Cell office and they shall assist you further.Please note, that all transactions processed through PayU payment gateway are processed with a Two-factor authentication mechanism. All the transaction/s are processed only after the 2nd-factor confirmation like OTP/PIN/Online password from the customer’s end. Also, there is very less probability of stopping/reversing such transactions. Never share your card number, CVV, PIN, OTP, Internet Banking User ID & Password and UPI details with anyone via any means. Sharing these details can lead to unauthorized access to your account and PayU will not be liable for any loss arising due to any such unauthorized transaction/s. In this unforeseen situation if you need the details of the transaction/s or want this to be investigated further, please raise your query to the nearest Cyber cell office and they shall facilitate you on the further process.
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