Claimed

PayUMoney Complaints & Reviews

3
Last updated Mar 28, 2024
Complaints 3770
Resolved
2131
Unresolved
1639
Quick Links
Statistics
Share
Contacts

File a complaint to PayUMoney

Having problems with PayUMoney?

File a complaint and get it resolved by PayUMoney customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PayUMoney
Customer Service Contacts

PayUMoney Website

PayUMoney Head Office Address

7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32
Gurgaon
Gurgaon District
Haryana
India
122002

PayUMoney reviews & complaints page 22

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Krits Sach
Apr 12, 2022
Apr 12, 2022
This thread was updated on Apr 12, 2022
Report
Copy

Eating money on the name of policy

Address:Mumbai

What kind of answer is this? What do you mean by not supporting the line of business. You are supporting many business like us and collecting money. Settle my amount immediately or you people will ready to face the consequences. Before taking your services many people suggested me to be away from your people because you have track record of cheating and eating money of clinets on the name of policy. Don't try to cheat and eat our money. We...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Krits Sach
Apr 12, 2022
Report
Copy

Cheating and eating our hard earned money

Address:Mumbai

What kind of answer is this? What do you mean by not supporting the line of business. You are supporting many business like us and collecting money. Settle my amount immediately or you people will ready to face the consequences. Before taking your services many people suggested me to be away from your people because you have track record of cheating and eating money of clients on the name of policy. Don't try to cheat and eat our money. We...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
JMDave
from Ahmedabad, Gujarat
Apr 11, 2022
Apr 13, 2022
This thread was updated on Apr 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment Done - No Product Received - No Refund - No communication

Website:payu.in

Done payment on[protected]. Still have not received any product, even not received my money back.

Done request on clothelite.com for this issue
- Email no response
- Mobile not working
- Website - Not working

Done request on payment company https://payu.in/ for this issue
- No response...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
COWIN ID Card
Apr 10, 2022
Apr 12, 2022
This thread was updated on Apr 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Settlement issue with PayUMoney

My Merchant ID is 8377606. My 60000 rs is on hold on payu payments gateway.We had stopped our business because of lack of fund.There is no reply from their customer support.They don't even have a call center facility.Many merchants has stopped their business due to this issue.This is a scam company.Our fund is being blocked for more than 90days....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Malhari ware
from Nagpur, Maharashtra
Apr 8, 2022
Apr 11, 2022
This thread was updated on Apr 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My complaint not solve and still complaint showing in progress.

I have registered the complainant and ticket also generated.but my complaint and refund money not received yet....
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Madhu.k.shekar
Apr 7, 2022
Apr 8, 2022
This thread was updated on Apr 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

10233 amount has been credited to payuecom account

A fraud transaction of ₹10233 has been done on my amazon account by using my SBI credit card, Order IDP[protected]. Please raise a ticket and resolve the issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
While making payment for Aicts it shows sorry payment not processed check sum error . Please help me out with this as this is getting for everyone who ever is going to pay for it ......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aslamr2003
Apr 7, 2022
Apr 7, 2022
This thread was updated on Apr 7, 2022
Report
Copy

Refund 32800

I have placed the order ac daiki. 27 March[protected] hindsolutions.in fraud website. Raise for refund ticket no.OY[protected], GF[protected] and NK[protected], without any thing they closed my ticket please help me call me on [protected].
Transaction number [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mahiti gupta
from Mohali, Punjab
Apr 6, 2022
Report
Copy

PayU money credit card fraud of amount Rs. 93494 and 30000

Address:740, sector 17 HUDA, jagadhri, yamunagar 135003

Dear team, one executive mobile no. [protected] done a fraud with me through payu payments gyftrviasm from indusind bank credit card ending with 0164 for amount of Rs. 93494 and 30000 on dated 5 april 2022 for claiming pnb employ on behalf of applying new credit card on card to card basis. Please help me in this fraud of amount Rs. 93494 and Rs. 30000 with reference ECOM_[protected] and ECOM_[protected] respectively on dated 5 april 2022....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
sulfipk
Apr 5, 2022
Apr 5, 2022
This thread was updated on Apr 5, 2022
Report
Copy

Philips Vacuum Cleaner not delivered after making payment through PayUMOney

I have ordered Philips Vacuum Cleaner from hindsolutions.in and made payment of Rs. 6100 through PayUMoney UPI: payumoney.[protected]@indus
Item not delivered and their site is down now....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Soham7797
from kolkata, West Bengal
Apr 4, 2022
Apr 7, 2022
This thread was updated on Apr 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction got cancelled but money reversal not initiated from your side

On 8th march my transaction was failed but money was deducted.I spoke with my bank and they told me that money refund was not initiated from your side. Please look in this matter it is very urgent.It has been more than 25 days now....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sunkash31
from Mumbai, Maharashtra
Apr 4, 2022
May 9, 2022
This thread was updated on May 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

(URGENT) Fraudulent Transaction Done - Transaction No. 14884317181

Dear Payu Team / Consumer Complaints Team,

I have made a purchase of a SmartWatch worth Rs. 4999 on the website www.refurbshiedstore.in on March 20, 2022. For doing this Transaction the website has used the PayU Gurgaon Account in the name of 'Mohit Sharma' under Transaction No. [protected].
Hide quoted text

The amount has been debited from my Bank Account and the Smart Watch has not been delivered to...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
G
Gopubiku
Apr 3, 2022
Apr 5, 2022
This thread was updated on Apr 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not refunded IRCTC

Dear Sir,
I booked a train ticket on 18th of march through IRCTC app I made payment through payu, same day I cancelled my ticket. But I didn't receive my refunded money in my bank account. IRCTC says they already refunded the amount on 19th of march and it's transaction ID is [protected]. I attached all the documents here....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jay Talati
Apr 3, 2022
Apr 5, 2022
This thread was updated on Apr 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud Payumoney merchant

Ordered mangoes from fruitdeal.in which turned out to be fraud and payment of 1176.46 was done to fraud payu merchant called kiritbhai kalubhai bajaniya.

Fruitdeal.in support number and email ID mentioned on website turned out to be fraud and had raised complaint with payu who assigned me ticket number has not provided resolution so far and none of their indian number is reachable nor anyone responds. Order was placed on 24th...
+4 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
J
Jash Patel 6898
from Mumbai, Maharashtra
Apr 1, 2022
Apr 4, 2022
This thread was updated on Apr 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My Settlement has not been received/ Date is Breached

Address:7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002

Hello, i raised a ticket too regarding this complaint, the person had made a payment of INR 81, 000 on 30th March 2022 and it has yet not been settled in my registered bank account.

I have been using PayUMoney since 2020 and i am facing this issue for the first time with such a big amount.

I don’t the reason why it is on hold but i need to get that settlement so please help me @PayUMoney on this!
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Transaction No. [protected] for Rs 1178.00 done for BHAVANABEN MANUBHAI HADIYA has succeeded from payu team

I got this sme...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
sonaliwadhwa
Mar 30, 2022
Apr 2, 2022
This thread was updated on Apr 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Funds not received

Our funds are stuck with you since September 2020!!!

Unethical ###.

After a whole year of crying and begging you to release our funds, you sent this “settlement released” email on 10th January 2022 but the funds never came!

LIARS!!!

Never seen a company so big forcing their CUSTOMERs to feel helpless and beg for their own money!!!...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SVP@2712
Mar 29, 2022
Apr 14, 2022
This thread was updated on Apr 14, 2022
Report
Copy

Laptop order

I have paid for a mini laptop on 26 March 2022, but there's isn't any clarity about the order and not even any sort of customer support or contact is mentioned, where and how the order should be tracked....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Schemaboixvv
from New Delhi, Delhi
Mar 28, 2022
Mar 30, 2022
This thread was updated on Mar 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shoes

Address:APOLLO HOSPITAL

My mobile number is [protected]
And I paid my Paytm account
My Paytm number is [protected]...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
Ravip99
from Hyderabad, Telangana
Mar 28, 2022
Aug 16, 2022
This thread was updated on Aug 16, 2022
Report
Copy

Product not received

Hi Team,
I have done my payment for laser jet pro projector by online amount RS 588/- but till now I didn't receive my product. Even I didn't get any message for product related.
Below are the payment details.
Transaction No. [protected] for Rs 588.82 done for RAHULKUMAR BABUBHAI KATARIYA has succeeded from payu team

Regards,
Ravindhar....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy