[Resolved] PayUMoney — about refund my deducted amount | |
This is to inform you that i have paid rs.1130 for madeeasy via payumoney on 7th august. My balance has been deducted but transaction failed. I informed you many times but you people never responded. What are you doing there??? The refund amount has not credited untill now. Please solve this issue as soon as possible. Otherwise i will take action against you. Was this information helpful? | |
Sep 25, 2017 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Aug 21, 2017 PayUMoney Customer Care's response Hi, We are unable to track the transaction with the information provided by you. Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further. Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer Regards, PayU Team Verified Support Aug 23, 2017 PayUMoney Customer Care's response Hi Sud, We would like to inform you that the TXN for the Payment Id[protected] is unsuccessful and we have not received any amount for the said TXN. Please contact your bank for further help and support. Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer Regards, Team PayU | |
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OTP for transaction of INR 75.00 on your card xx3944 at PAYU MONEY is -------. OTP expires in 10 mins & please do not share it with anyone for security reasons.
We are unable to track the transaction with the information provided by you.
Request you to share your Payu Payment ID, Email ID and mobile number at care@payumoney.com and the concerned team will be able to help you further.
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer
Regards,
PayU Team