[Resolved] PayUMoney — account debited twice during paying admission kit | |||
During paying of admission keet fee from betweenUs portal, from debit card payment mode, first transition was not shown successful message hence another transition was done and account get debited twice. Personal banker says that account already debited and payment is with the receiver. Transaction ID: 30c579ca2e53ed651094 Merchant Website: www.betweenus.in Amount Paid: 4159.00 Order Date:[protected]:51:35 Customer Phone Number: [protected] Your transaction with www.betweenus.in was successful Transaction ID: 4f7b1b5f7ed3c5ad0082 Merchant Website: www.betweenus.in Amount Paid: 4159.00 Order Date:[protected]:56:03 Also confirmation of payment was receive twice by Payu.in.(Find next mail from Payu.in) Please take necessary action as early as possible. Was this information helpful? | |||
May 7, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Apr 06, 2018 PayUMoney Customer Care's response Hey, Please note that these are successful TXNs at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly. Regards, Team PayU | |||
2 Comments | |||
Comments
PayUmoney tried to debit my credit card several times and this resulted in blockage of my card.
The use was unauthorized, I didn't try to pay them, I had made a purchase some days back and they did it by themselves after a few days.
The use was unauthorized, I didn't try to pay them, I had made a purchase some days back and they did it by themselves after a few days.
PayUMoney Customer Care's response, Apr 10, 2018
Verified Support
Hi,
We are unable to understand your concern. Request you to elaborate the same via an email at "care@payumoney.com" in order to assist you better.
Regards,
Team PayU
We are unable to understand your concern. Request you to elaborate the same via an email at "care@payumoney.com" in order to assist you better.
Regards,
Team PayU
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[protected].Kindly mail my payment receipt on my email id.My email Id is; [protected]@gmail.com
please note that this is a successful TXN via PayUmoney Payment Id - 185374292 at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - wwwbrambedkarcollegeorg16-185374292 in order to get the status at their end.
Regards,
Team PayU