[Resolved] PayUMoney — against refund | |||
Sir, I have one cancelled ticket which i booked from IRCTC with PayUMoney as payment gateway. IRCTC show the money is refunded to PayUMoney but the money is not refunded to my bank account yet. Its been 3-4 days. I tried your customer care numbers but none of them is working. I am not satisfied with your service. Please resolve my problem as soon as possible. I am attaching the photos of the refund details as shown by IRCTC. Reference No. of the refund transaction : [protected] Was this information helpful? | |||
Jun 27, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support May 27, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |||
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