[Resolved] PayUMoney — Amount debited but not placed | |||||
Sir, I paid my mess fee of NIT Srinagar via ecollect J&k bank. I recieved an email immediately that your order was successfull and your transaction is sucessfull. When i generated the reciept in collection history it says that fee is UNPAID. My sbi account has been debited. Transaction ID : E[protected]CWH Plz refund my requisite amount as soon as possible ot i'll have to pay late charges on it...plz i am frustated about it... Was this information helpful? | |||||
May 11, 2017 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Apr 06, 2017 PayUMoney Customer Care's response Hi AmirWe are unable to track the transaction with the information provided by you. Request you to share your transaction details at [protected]@payumoney.com and the concerned team will be able to help you further. OR Create a ticket through https://www.payumoney.com/contactus-ticket.html?userType=buyer Regards, PayU Team | |||||
 2 Comments | |||||
Comments
Here .. as they sent my refund back.. but it's not credited in my account.. refundid:3500226.and refund type :refund to source
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PayUMoney Customer Care's response, Apr 11, 2017
Verified Support
Hi Moulithya ,
We are unable to track the transaction with the information provided by you.
Request you to share your transaction details at care@payumoney.com and the concerned team will be able to help you further.
OR
Create a ticket through https://www.payumoney.com/contactus-ticket.html?userType=buyer
Regards,
PayU Team
We are unable to track the transaction with the information provided by you.
Request you to share your transaction details at care@payumoney.com and the concerned team will be able to help you further.
OR
Create a ticket through https://www.payumoney.com/contactus-ticket.html?userType=buyer
Regards,
PayU Team
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not satelment 8, 526
plz not create merchant account
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Gangadhar