PayUMoney Complaints & Reviews

Hello.

On 13th April 2017, I purchased a phone from sangeetha mobiles.com and payed an amount of Rs 13499 from my card ending with 5443. The money got debited from my credit card but the money is stuck with payumoney because of which the merchant is not dispatching me the mobile. request you to please look into this and solve my query at the earliest.

Hello sir,
I am savita from chandigarh. I pay my college fine fees Rs. 585 via payumoney on 16 april 2017. My transaction was failed but fees amount was deducted from my account. Please quickly check it and refund my money as soon as possible.
I got a text like this only nothing else--

Thank you for using your SBI Debit Card 606XX4160 for a purchase worth Rs585 on POS[protected] at PayU_PayUMoney txn#[protected].

E-mail : [protected]@gmail.com
Phone no. : [protected]

Hi, we yesterday trying to do make payments from pay u money. but during transaction money debited from the bank its not showing to merchant desk. I have searched whole web site but its not showing direct contact no with whom we can speak directly. Amount is nearly around 20000 rs. Please let me know what is procedure or hows my money we can recover. letter after bank transaction follows below.
We regret to inform you that your transaction through PayUmoney has failed.

Following are the transaction details:

Merchant Name Seedling Modern Public School

Payment Amount 10156.80

Payment Id [protected]

Merchant Website/Store www.seedlingudaipur.org

Date/Time of Payment [protected]:57:44.0

Failure Message


You can retry the payment by clicking the below button –
(Please keep Netbanking log-in /Credit or Debit Card details handy before making payment)

Subject: regarding fraud
a telecal came to us with saying to change atm and asked its no. And pin.Afterwards asked to say otp came to cell we got doubt and we recognised it as fraud, we got otp to cell phone but how 1000rs like 4 times came and debited i will give merchant id pls say me details or refund to account pls payust[protected] txn[protected]

Did two bank transaction to desichain payment is deducted from bank account but still, company is saying that they have received only one transaction. Below is details.
Value date-05/03/2017; transaction date-06/03/2017; transaction remarks - bil/[protected]/payumoney/[protected]_payu
Withdrawal amount - 218

Value date-05/03/2017; transaction date-06/03/2017; transaction remarks-bil/[protected]/payumoney/[protected]_payu
Withdrawal amount - 218

Please ensure both payment to desichain.

Thanks
Ravi kumar

Hello i made a transaction on 5/12/16 for rajasthan university exam fees by emitra amounting to rs 6500 but the transaction was failed twice and total of rs 13000 was deducted from my account. transactions id:[protected],[protected]. i have checked with the sbi bank in which my account is and they are saying that no amount has been refunded till today from pay u money. kindly look into the matter and do the needful. thanks

I booked a tour to darjeeling and gangtok and peeling with realtravelmaster.com in march 2017 for travel dates 15/04/17 to 20/04/17. The package included hotel stays for 2 rooms for a family of 4 adults and 1 kids. Package also included all taxi services and sight seeing as per itinerary. They received full payment from me in advance in March itself, now all their phone no is coming switched off, they are fraud company they took form Rs 56000 through Payu money, now payumoney is also not sharing detail of the company

I placed a order from http://tarungillfitness.com/ of a total amount of rupees 1798 as soon as I went to checkout process i got directed to the payumoney site from where i made a online transaction of rs 1798 and later it took a lot of time for the transaction to end and ultimately the transaction was completed but there was no respond from the merchant gill.[protected]@gmail.com I did send them mails as well but they did not reply as well i hope my problem gets fixed and i either get my product delivered or my money to be refunded as soon as possible my payment id is[protected]
and Merchant Order ID is : 16077_17040508

I am rabin nicson from manaparai i am studying B.Sc Mathematics (shift-2) D.No.14UMA522 in st.joseph college, Trichy and i pay my college fees in Rs.6671.72 in payumoney on 14.03.2017 and the transaction was failed but fees amount is deducted i will wait for refund the amount please quickly check it,
Merchant Name:Society of St Josephs College
Payment amount:6671.72
Payment Id:[protected]
Merchant Website/Store:https://www.payumoney.com/webfront/index/ST JOSEPH
Date/Time of Payment:[protected]/11:02:49
E-mail [protected]@gmail.com
Mobile no:[protected]

Sir,

Re: payment id[protected]
I have ordered for purchase of an article from online delybazar internet retail market ltd. for an amount of rs.750.00 (rs. seven hundred fifty only) on 31.03.2017 at 12:25:51 hours., but, unfortunately the order has not been confirmed whereas the amount of rs.750/- has been debited to my bank account.
I would request you to please refund the aforesaid amount to my bank account immediately.
Regards,
P. datta
[protected] (m)

Respected sir/madam,
On 14 march i ordered something from dely bazzar.com.but for a reason i have to cencle the order but still the refund of 352 is not credited in my bank acount.but they are telling thats refund in 16 match but sir I already checked my payu
money account as well as my bank account statement it's not credited
yet.I sended my payu money all transection status to payumoney catomer care email...which is linked to
dely bazar..where you can see no transection from novembar are showing
in my account with email address of "[protected]@gmail.com".

and I also enclosed my march bank account statement when you can see
after debited the amount 352 rupees in 14 march but there was no
refund history of this 352 till 22.3.2017.but you told me its
refunded..sir .I also contacted bank but they told no such payment was
received by them..please check the matter..

but still payu money telling my the same sentences that sended to me in the 1st email.sir .I am a student so small amount of
money is very important for me.
please resolve the matter sir please sir.

transection id- 3483447
refund id as per their concern-
[protected].
delybazar id- ODDB-47250

Hi
I had paid merchant Zoid Research today dated 25.3.17rs 16000/-my ID is[protected]. Now Zoid Research people are said that payment not received and they maid inquiry and update me that payment hold by you, I don't no what happened but it's making me frustrate
Because I got penalties and may be loss 50000, please help me out
Yours faithful
Kishor

I have pay the school fees on 5.12.2016 for Rs.2500/- the said amount was not credited in School account. The school authorities is asked for the fees amount again and again. So kindly refund the said amount through our bank.
The Bank details are attached below.
Please kindly do the needful.
Thanking you
With regards
D.Srinivasan
Contact No.[protected]

Dear Sir/Madam,

Now everybody knows that for saving income tax everyone has to show his /her eligible expenses details, but I am not able to download payment receipts for last one year. Please resolve the issue.

I am not able to get all payment receipts which I already paid through Payumoney.

Thanks & Regards,
Kuntal Chattopadhyay
Cell No. [protected]/ [protected]

Hello Sir, On 14th Dec 16 at Morning I got a call from Travailing Trip executive " Singh" about their holiday package and one assured gift (Samsung J7 ). Total payment amount was Rs. 9966 (Rs. Nine thousand nine hundred sixty six) and they told me that this is today offer so book that package today. They also send me mail about package and assured gift. I booked the package through Payumoney ( Payment ID:[protected] Merchant Order ID:[protected] Merchant Name: TT Solutions ) same day and transaction amount was 9966 Rs. At the time of payment one executive ( Singh) was on call with me. After successfully payment they are not sending me the welcome kit and assured gift even after more than 20 days spent. I called them more than 100 times in last 50 days regarding this issue but every time their response was unsatisfactory. They did not provide me any tracking id about my courier (which was selected by DTDC) Every time their executive told me some aeccused like Server is Down/In a meeting/wait for today/wait for 2 hr I have call so many time on her mobile to they inquiry mail address but none of them replied. after that thier contact number permanety off, again On dated 28th feb 2017 call received from holiday square company and said that your booking amount to be refund today so please click on given payumoney link & i do the same, again my 9966 amount debited from my account ( Payment ID:[protected] Merchant Order ID:[protected] Merchant Name: Holiday Squares ) again he said this amount block trasaction not complete he send another payumoney link again my 9966 amount debited in my account ( Payment ID:[protected] Merchant Order ID:[protected] Merchant Name: Holiday Squares ) so my total RS - 29898 /- amount debited from my account through payumoney so i request you to please refund my amount through this account & help me, - Company Name: Holiday Squares Website - www.holidaysquares.com Payumoney Payment ID[protected] &[protected]. Their contact No[protected], [protected], [protected] Email Address - [protected]@holidaysquares.com, [protected]@holidaysquares.com, Please take an action with such kind of company or help me to get my refund.

My Detail
Adinath Garje
Pune Maharastra
[protected]

I put up a money in payumoney wallet in 12/03/2017 in use of different service given by payumoney but their are not awailable any service in my city Jamnagar so I have transfer my money in my bank account but I shocked their are no option to transfer money in my bank so I email to [protected]@payumoney.com but their are not given statisfy reply to me n not given coustomer care no also plz help me

I have made payment on DT.4/03/2017 I have paid full payment to marchent filertionline.but till date they not provided service & also no contact no. Available of him. My payment ID is[protected].so pl.return my payment as soon as possible.if my payment not returned I take legal action against you because your service too late.so pl.reply urgently to my mail & mobile no.

Hi, My name is Gopalkrishna Bhagwat.
I had made payment of 9966.00 on 6th Jan 2017.
Payment ID:[protected]
Merchant Order ID:[protected]
Merchant Name: TT Solutions
After that I received payment receipt confirmation mail from [protected]@travelingtips.com
Now it is nearly two months, but till now I have not received any products (lenevo laptop was assured)
On 1st March I called up the person (Ankit[protected]through which I made payment on 6th Jan. But he didn't picked up my call. Then some one (says Ramesh - [protected]) called me up. I requested to return my money. But he asked me can u pay Rs.831 again & we will deliver the product by Friday i.e. 3rd March. Which I agreed once. Then he sent me a link for payment, in which I need to pay 9966.00. He asked me to pay through credit card which I used earlier. But I clearly refused to pay. Then he told me that nothing can be done.

Today on 14th March I received call from Pankaj - [protected]. He is said, he is going to refund my money. But he tried to spend thirty seven thousand rupees using my card. I immediately informed the bank & blocked the card.

So, I request to return my money without any further delay.
Regards,
Gopalkrishna Bhagwat
[protected]

Hi,

Below seller had put ad on quickr and i paid rs 10, 000 to him for an iphone but have not received it. He is similarly trying to cheat others - i contacted him with another name and he is trying to sell the same iphone to me again. Payment was done on monday 6th march but phone not received till now and contact numbers provided are not working.

Payumoney - please do act and also pl cancel my payment and help me get my money back. Payment details:

Merchant name: ashish kumar burman
Order amount: rs 10000.00
Payment id:[protected]
Merchant order id:[protected]

Here is link of another payment he has sent:
https://www.payumoney.com/merchant/billTool/#/invoicePayment?invoicePriceDetailI...⇄

I have already submitted ticket to payumoney (Ticket no. Is : #pumbuy[protected] but no reply got - its already more than 24 hours.

Payumoney - your reputation is at stake. Please act!

Regards,
- manoj agarwal

I want to products dos2usb for prining softwar
We paid 1000 rs online 28.02.2017
but not received key till date 10.03.2017

we paid money by payumoney to Bhaktee Software Private Limited

after payment we have receive mail

Merchant Transaction Identifier
cb62f22486203cca6d54
Payment ID:[protected]
Merchant Order ID: cb62f22486203cca6d54

pls send key imedeatily