[Resolved] PayUMoney — amount deducted but transaction failed | |
Hi! I tried to make payment for entrance exam o[censored]niversity of hyderabad through axis bank net banking. And the transaction failed but the amount was deducted from my account. I made the same payment twice but both the times the amount of rs. 561.80/- was deducted but transaction failed. Here are the payment ids for both the transactions- Inb/[protected]/payu.in/ Inb/[protected]/payu.in/ Was this information helpful? | |
May 17, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Apr 16, 2018 PayUMoney Customer Care's response Hi Anjali, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |
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