PayUMoney — Amount deducted on asi.payumoney.com but ticket is not generated

Address: Delhi

Hello,

I just tried to book ticket ticket on asi.payumoney.com/quick/qum
at Qutub Minar delhi . my amount got deducted but didn't get ticket for that transaction . my second transaction got succeed .

thanks to provide your help.

payment resource app : paytm

failed Order ID : [protected]
failed Transaction ID : [protected]

Mobile no used to generate ticket : [protected]
PAYTM ID : [protected]
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6 Comments

Comments

Payment deducted for Albert Hall Museum, but ticket not generated. Therefore we had to purchase ticket from counter.

Amount deducted on asi.payumoney.com but ticket is not generated - Comment #3779952 - Image #0
PayUMoney Customer Care's response, Dec 26, 2020
Verified Support
Hi!

Please note, this transaction belongs to billdesk. Please contact the respective team for further assistance.

Regards,
Team PayU
I was trying book online ticket through payumoney first time after OTP transaction got declined second time successful but amount deducted from my bank account twice. Please help

Amount deducted on asi.payumoney.com but ticket is not generated - Comment #3846067 - Image #0
9 ऑगस्ट को एल्लोरा गुफा के लिए तिकीट बुक की थि टाईम आउट होने की वजह से मेरे 5 तिकीट नही निकले 175 रुपये अकाउंट मे से डेबिट हो गये है
3-7 दिन मे पैसे रिफंड आ जायेंगे ऐसा मेसेज डिस्प्ले हुआ था लेकिन आठ दिन होने के बाद भी पैसे रिफंड नही हुई है कृपया जल्द से जल्द पैसे डिफरंट करवा दिजीये

Amount deducted on asi.payumoney.com but ticket is not generated - Comment #3878717 - Image #0
Hi, please help us with the needful PayU Payment ID for assistance.

Regards
Team PayU
Amount detected from my Bank account but tickets not generated help me to get it back my money

Amount deducted on asi.payumoney.com but ticket is not generated - Comment #3894530 - Image #0
Amount deducted on asi.payumoney.com but ticket is not generated - Comment #3894530 - Image #1
PayUMoney Customer Care's response, Sep 17, 2021
Verified Support
Hi,
We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU
Hello,
I booked tickets on asi.payumoney.com and amount also deducted from my account but I didn't get the ticket yet. And I booked ticket for 5th july 2022(tomorrow).
Please help and generate my ticket fast.

Amount deducted on asi.payumoney.com but ticket is not generated - Comment #4017157 - Image #0
Amount deducted on asi.payumoney.com but ticket is not generated - Comment #4017157 - Image #1

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