PayUMoney — Amount deducted on Taj Mahal ticket booking but ASI Portal showing Payment Failed

Mayank230692

from Shivpuri, Madhya Pradesh

Jan 1, 2023

Address: Shivpuri Madhya Pradesh

Website: asi.payumoney.com

PAYUMONEY - asi ticket not generated
But amount deducted on
31 December 2022

I have tried to book 4 online tickets
for Taj Mahal, Agra from the QR code available in the monument.

I opened website and made payment of rs. 1001.26 using my Amazon pay wallet.

I approved the payment from Amazon Pay App.

Amount is deducted from the bank account but tickets not generated and payment showed that payment Failed.

I request you to please look into the matter and refund my amount.

Transaction date and time is
31/12/2022 11:08 PM,

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PayUMoney Customer Care

from Gurgaon, Haryana

Jan 3, 2023

Verified Support

Hi!

As checked, the given transaction has been refunded on 03/01/2023 via ARN P[protected]. You will receive the amount in your source account within 7-10 working days (except Saturday, Sunday and bank holidays).

Regards,
Team PayU