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PayUMoney Complaints & Reviews

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Last updated Mar 28, 2024
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PayUMoney reviews & complaints page 9

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K
KrishanKPSP
from Delhi, Delhi
Dec 23, 2022
Dec 26, 2022
This thread was updated on Dec 26, 2022
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IMP: fraudulent transaction on my Credit Card

Dear Team,

I would like to bring to your kind notice that I have been defrauded by some unknown person and a sum of Rs. 4, 54, 500-00 has been debited from my credit card of ICICI Bank today i.e. on 23rd December 2022 at 5.08 pm.

The said amount has been transferred to Payumoney.

I have already lodged an FIR with the Cyber Crime team and also raised a dispute with ICICI Bank.

Would...
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N
Nagaraj Kulkarni
from Gurgaon, Haryana
Dec 23, 2022
Dec 24, 2022
This thread was updated on Dec 24, 2022
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Refund for generating ticket

Address:https://asi.payumoney.com/
Website:asi.payumoney.com

Booked 4 tickets for INR 140/- for Redfort, Delhi, afternoon slot on 17/12/2022, via PhonePe, txnID:T2212181531322969743210, using my mobile number [protected]. Had received SMS also saying, ASI rejected the payment and refunded in 4 to 5 days.
Also ticket not generated...
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B
Binay Agarwal 1
Dec 23, 2022
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Money Deducted but not reached

Respected Sir,
I submitted school fees of Rs. 45578.00 with PayU Reference No. KQSH654OAJ4KJPOUD4/PAYUMONEY, Transaction No.[protected] on Date : 21/05/22 From HDFC ONLINE BANKING .
We contacted our bank and to the institution where sent , the institution saying that they did not get this money and it also deducted from my HDFC bank account .
So,...
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D
Dwayne Johnson
from New Delhi, Delhi
Dec 23, 2022
Dec 27, 2022
This thread was updated on Dec 27, 2022
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Transaction Failed amount not refunded since Dec 2, 2022

Address:New Delhi

Payu Team this transaction - IPAY/ESHP/PAYU/[protected]/[protected] was done on flipkart seller portal on Dec 2nd 2022 but the order was not placed and we have not received a refund of the value - Rs 10028.82/-. We are a small business and this is a big amount for us. We have checked with Bank and they say we need to speak with you.. Flipkart does not even care to respond. We are attaching our statement too

HELP HELP HELP...
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A
Dec 22, 2022
Dec 22, 2022
This thread was updated on Dec 22, 2022
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I order Clothes SUMIT KUMAR PATORIYA transaction Received by PayU Company

Website:Elymodaa.co.in

I order Something On date 12Nov 2022 from Online Website, after all my payment amount 349 received By PayU successfully
But I'll not recived any kind of message and information about PayU Payment
And Order Also

Please Solve My Problem Asap
If payU doesn't solve My problem so I'll complaint against this Company And File RTI...
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N
Natesh Gupta
Dec 21, 2022
Dec 22, 2022
This thread was updated on Dec 22, 2022
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Mony defected got pin generated but could not download tickets

Dear sir,
My name natesh Gupta I am a regional guide working in south india. Last week I was in hampi with seven italian clients. I tried to get a e ticket for hampi group of monuments one day before I tried twice for 5 tickets at first 2750/- diducted from my account and tickets were not generated but I tried second time and again amout 2750/- diducted and I got code for downloading ticket. I tried several times but could not download...
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G
glory999
Dec 17, 2022
Dec 19, 2022
This thread was updated on Dec 19, 2022
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Payments on hold even after submitting all invoices and delivery proofs. No response from customer care

My PAYu merchant id is 8088115 & payu has put my payments on hold, it asked me to provide invoices and delivery proofs of 3 payments id & i did provide everything in tickets (even i provided chats screenshots of these 3 orders in which customers are giving review)

We have an instagram page above 40k followers, if not fixed soon we will be suing them and exposing them.

As a small business owner its hard even if...
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M
mhpopat17
from Mumbai, Maharashtra
Dec 16, 2022
Dec 16, 2022
This thread was updated on Dec 16, 2022
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Harassment

Last 2 days, daily a lot of sms sending for payment??
why payment??
which payment??
etc
not reachable payu number, fraud app.
plz stop this type of sms, asap.
making me a pure harreshment....
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S
subbu1811
from Hyderabad, Telangana
Dec 14, 2022
Jan 1, 2023
This thread was updated on Jan 1, 2023
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Internet banking transaction done successfully however item are not received

I ordered vide PayU transaction ID YU[protected] and paid money through internet banking on 24 09 2022.

Till date[protected] the ordered items are not received by me.

When I took this issue with PayU, PayU provided me the Merchants Mail ID [protected]@gmail.com to get in touch with them. Accordingly, I sent several mails to the Merchant, however, there is not response till now from the Merchant.

PayU...
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K
Kalai729
Dec 12, 2022
Dec 13, 2022
This thread was updated on Dec 13, 2022
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This is not payumoney it is FarudUmoney no.1 fraud Thieving gang cheating company

Address:India

This is not payumoney it is FarudUmoney no.1 fraud Thieving gang cheating company
like scammers online. They hold my and not even answering my tickets. I don't know why the Indian government allows these foreign companies to do business in India. This is not payumoney it is FarudUmoney

Really unprofessional service.

Please avoid PayUMoney

Payu and PayUmoney is Culprit company
br...
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L
Lipakshi dhiman
Dec 12, 2022
Dec 15, 2022
This thread was updated on Dec 15, 2022
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Ordered clothes but not received yet

I ordered clothes from an online website and got request from payu for payment. Money got deducted from my account but i haven't received my order yet. It's from some own clothing brand and now I not able to get my money back or not even any delivery from their side....
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S
Sam Home Collection
Dec 7, 2022
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Account put on Hold and not responding to queries

We used payu money as a payment gateway for our website. We received our first order of 12600 rs but payu money put our account on hold and not responding to ticket raised properly. they are just giving same answers again and again and not providing any solution. we have given all the required documents but still they are just passing time. no customer care number is available and only robot chat everytime.
our merchant id is 8672902...
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Please provide the id.
Already I said it's showing protected. In the above, see below snip . Please provide correct id PayU to Andhra Pradesh Govt.

In the above it's showing protected. So. Please share correctly and snip of successful message and transaction id snapshot.

why you are not providing the transaction ID from your end(PayU ) to Andhra Pradesh Govt. why your not providing the snip/ screenshot/img...
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Fraudest company i have ever seen...
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A
Dec 5, 2022
Dec 7, 2022
This thread was updated on Dec 7, 2022
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I order Clothes SUMIT KUMAR PATORIYA transaction Received by PayU

I order Something Since 23 days.
On the day of 12th nov 2022 payU money recieved my transaction
After Approx one month Product not confirm to shipped or not?
Refund Status doesn't show any thing about that
Please refund my money...
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I
Ifs5555@
from Delhi, Delhi
Dec 3, 2022
Feb 26, 2023
This thread was updated on Feb 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited but not reversed back at agra fort

I have paid twice for the ticket at agra fort but I didnt get the ticket but the money has been debited twice from my account and its doesnot reversed back...
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S
samir266007
from Ahmedabad, Gujarat
Dec 3, 2022
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Amount not returned

Payment not refunded as per attached screenshot and complaint closed without refunding amout of Rs.1000...
+2 photos
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S
samir266007
from Ahmedabad, Gujarat
Dec 3, 2022
Dec 12, 2022
This thread was updated on Dec 12, 2022
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Amount not returned

Amount no credited...
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G
Gaddam Ramya
Dec 1, 2022
Dec 5, 2022
This thread was updated on Dec 5, 2022
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Need payment receipt/confirmation/refund - issue not resolved

Hi Team,

Already i clearly given /details about the transaction in my complaint

i was paid Andhra Pradesh property Tax in May 25th 2022 amount of 3, 192.00/- using PayU option in the Tax web site.. i did not received any payment transaction message either its success / failed . i waited almost 8hr and did not refresh the page to know the result page.

The amount was debited in my bank account.br...
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S
Srinu.murthy
from New Delhi, Delhi
Dec 1, 2022
Dec 5, 2022
This thread was updated on Dec 5, 2022
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AMOUNT debited cfms challan

Address:ATMAKUR

THIS SRINIVAS I AM PAID AMOUNT THROUGH CFMS CHALLAN
AMOUNT HAS DEBITED BUT TRANSCTION ID SHOWS FAILURE
Transaction Failed for the CFMS Transaction Id :[protected]
PLZ CONSIDERED...
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