PayUMoney Complaints & Reviews

Order not delivered my address my money back

Hello, my settlement is on hold since last 20 days. My settlement was made to halt on grounds of risk on my account, whereas PaU Themselves have done my KYC, I have already told that I am a tuition teacher and students have paid for their class fees via credit card. I can't generate an invoice for the same. Now PayU is threatening me that they will not settle my amount. This is illegal and unethical from their end, why was my account verified at first place if they thought it had risk issues.

I am disappointed and I need my settlement back.

PAYUMONEY - asi ticket not generated
But amount deducted on
31 December 2022

I have tried to book 4 online tickets
for Taj Mahal, Agra from the QR code available in the monument.

I opened website and made payment of rs. 1001.26 using my Amazon pay wallet.

I approved the payment from Amazon Pay App.

Amount is deducted from the bank account but tickets not generated...

I have paid Rs. 1720 on 30/12/2022 for VTU examination through PayUMoney and I have received an email confirming successful transaction but I haven't received the Payment Receipt.

My payment ID is[protected]

Dear Team,

I would like to bring to your kind notice that I have been defrauded by some unknown person and a sum of Rs. 4, 54, 500-00 has been debited from my credit card of ICICI Bank today i.e. on 23rd December 2022 at 5.08 pm.

The said amount has been transferred to Payumoney.

I have already lodged an FIR with the Cyber Crime team and also raised a dispute with ICICI Bank.

Would request your concerned team as well to track the fraudulent transaction and keep its settlement on hold so as to avoid legal consequences.

Looking forward to hearing from you.

Thanks & Regards

Krishan Kumar Aggarwal

FCA, LLB

M: [protected]

Booked 4 tickets for INR 140/- for Redfort, Delhi, afternoon slot on 17/12/2022, via PhonePe, txnID:T2212181531322969743210, using my mobile number [protected]. Had received SMS also saying, ASI rejected the payment and refunded in 4 to 5 days.
Also ticket not generated

Respected Sir,
I submitted school fees of Rs. 45578.00 with PayU Reference No. KQSH654OAJ4KJPOUD4/PAYUMONEY, Transaction No.[protected] on Date : 21/05/22 From HDFC ONLINE BANKING .
We contacted our bank and to the institution where sent , the institution saying that they did not get this money and it also deducted from my HDFC bank account .
So, I request you to track my transaction, and if not completed, please complete the proceding and inform me as soon as possible .

Payu Team this transaction - IPAY/ESHP/PAYU/[protected]/[protected] was done on flipkart seller portal on Dec 2nd 2022 but the order was not placed and we have not received a refund of the value - Rs 10028.82/-. We are a small business and this is a big amount for us. We have checked with Bank and they say we need to speak with you.. Flipkart does not even care to respond. We are attaching our statement too

HELP HELP HELP

I order Something On date 12Nov 2022 from Online Website, after all my payment amount 349 received By PayU successfully
But I'll not recived any kind of message and information about PayU Payment
And Order Also

Please Solve My Problem Asap
If payU doesn't solve My problem so I'll complaint against this Company And File RTI

Dear sir,
My name natesh Gupta I am a regional guide working in south india. Last week I was in hampi with seven italian clients. I tried to get a e ticket for hampi group of monuments one day before I tried twice for 5 tickets at first 2750/- diducted from my account and tickets were not generated but I tried second time and again amout 2750/- diducted and I got code for downloading ticket. I tried several times but could not download and final I went to the spot and bought ticket from counter for my clients 2 days ago I got 2750/-(out of 5500/-) refund but for the next 2750/- when do I get this, please reply. I hope you look into this matter and help me get my rest money refunded. (my mobile no. are [protected]/[protected]) for your reference i am sending screenshot for my transaction.

Thank you
B A NATESH GUPTA.

My PAYu merchant id is 8088115 & payu has put my payments on hold, it asked me to provide invoices and delivery proofs of 3 payments id & i did provide everything in tickets (even i provided chats screenshots of these 3 orders in which customers are giving review)

We have an instagram page above 40k followers, if not fixed soon we will be suing them and exposing them.

As a small business owner its hard even if small amount is on hold. fix this soon Payu.

Last 2 days, daily a lot of sms sending for payment??
why payment??
which payment??
etc
not reachable payu number, fraud app.
plz stop this type of sms, asap.
making me a pure harreshment.

I ordered vide PayU transaction ID YU[protected] and paid money through internet banking on 24 09 2022.

Till date[protected] the ordered items are not received by me.

When I took this issue with PayU, PayU provided me the Merchants Mail ID [protected]@gmail.com to get in touch with them. Accordingly, I sent several mails to the Merchant, however, there is not response till now from the Merchant.

PayU is just washing their hands stating that they connect both customer and merchant and it is the customer who has to get in touch with the Merchant. Since Merchant is not responding, PayU should intervene in this issue and get either refund of money or the ordered items.

In order to enable me to take this issue with the Ministry of Commerce, Finance Minister, Ministry of Finance and Prime Minister's Office, I require the full address of the Merchant including contact number. Albeit, I have email ID of Merchant from PayU, I did not get any response from them.

This is not payumoney it is FarudUmoney no.1 fraud Thieving gang cheating company
like scammers online. They hold my and not even answering my tickets. I don't know why the Indian government allows these foreign companies to do business in India. This is not payumoney it is FarudUmoney

Really unprofessional service.

Please avoid PayUMoney

Payu and PayUmoney is Culprit company

No.1 fraud Thieving gang cheating company

Every one share this your circles

I ordered clothes from an online website and got request from payu for payment. Money got deducted from my account but i haven't received my order yet. It's from some own clothing brand and now I not able to get my money back or not even any delivery from their side.

We used payu money as a payment gateway for our website. We received our first order of 12600 rs but payu money put our account on hold and not responding to ticket raised properly. they are just giving same answers again and again and not providing any solution. we have given all the required documents but still they are just passing time. no customer care number is available and only robot chat everytime.
our merchant id is 8672902

Please provide the id.
Already I said it's showing protected. In the above, see below snip . Please provide correct id PayU to Andhra Pradesh Govt.

In the above it's showing protected. So. Please share correctly and snip of successful message and transaction id snapshot.

why you are not providing the transaction ID from your end(PayU ) to Andhra Pradesh Govt. why your not providing the snip/ screenshot/img of transaction from your end.

once you provide then i will contact the merchant Government of Andhra Pradesh directly to get the status at their end. till now you are not provided any Transaction ID from pour end, how can i ask / check the status .

Fraudest company i have ever seen

I order Something Since 23 days.
On the day of 12th nov 2022 payU money recieved my transaction
After Approx one month Product not confirm to shipped or not?
Refund Status doesn't show any thing about that
Please refund my money

I have paid twice for the ticket at agra fort but I didnt get the ticket but the money has been debited twice from my account and its doesnot reversed back