[Resolved] PayUMoney — amount deducted twice for single application | |||||
Appling for endorcment of license in.. Andhrapradesh govt websit https://aprta.epragathi.org/.. transaction no=636341 and 634732 where application n0 = ap[protected]dl... Amount deducted twice for single application as rs=1271.25 and rs=1271.25 on[protected] deducted as it showed tryagain thats why i tried again it was sucsesfull later recved sms as amount dedcted for 1st transction also and so please solve it and refund 1transaction money Was this information helpful? | |||||
May 2, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Apr 01, 2018 PayUMoney Customer Care's response Hi Masrood, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU Transaction ID, Merchant ID and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, PayU Team Apr 11, 2018 Updated by masrood rs 1271.25 on pos PAYUPAISA47777 AT PAY*PAYU MONEY txn#636341 on[protected].[protected]@suscess fullrs 1271.25 on pos PAYUPAISA47777 AT PAY*PAYU MONEY txn#634732 on[protected].[protected]@showed as retry but deducted [protected] mobile number used for otp and transactiin 559601#######2526 card number how many days u take to solve this issue..give me your consumer care number  | |||||
 2 Comments | |||||
Comments
Dear sir i have booked a ticket from irctc and then payment got failed and i have pay the money from your payment gateway and payment is refuned to your gateway not into my account this is really disappointing and please fix this my transaction id is [protected]
PayUMoney Customer Care's response, Apr 5, 2018
Verified Support
Hi Sumit,
This is to inform you that your payment id: 6860095405 - 100001207772942 has already been refunded by us with reference number: 75503728087018946168059. We'd advise you to please get in touch with the issuing bank regarding the same.
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team
This is to inform you that your payment id: 6860095405 - 100001207772942 has already been refunded by us with reference number: 75503728087018946168059. We'd advise you to please get in touch with the issuing bank regarding the same.
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team
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rs 1271.25 on pos PAYUPAISA47777 AT PAY*PAYU MONEY txn#634732 on[protected].[protected]@showed as retry but deducted
[protected] mobile number used for otp and transactiin
559601#######2526 card number