[Resolved] PayUMoney — amount deduction of 1515 rupees | |
I had to transfer 1515 rupees to made easy coaching institute for a course. The money did not get transferred and money got deducted from my account to payumoney. The payment option was going through payumoney on madeeasy coaching institute payment link. Transaction id is s3351547 Madeeasy didnot receive payment and 1515.94 ruppes have been deducated from my account on 20th august 2019 at 19:53 hours. Kindly refund my money back to my account. I have attached the transaction screenshot along Was this information helpful? | |
Aug 21, 2019 Complaint marked as Resolved money received by madeeasy, issue is completely resolved PayUMoney customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
Sir by mistake i wrote wrong email so pls send me again transition slip my real emali is [protected]@gmail.com n by mistake i wrote [protected]@gmail.com
![]()
![]()
![]()
PayUMoney Customer Care's response, Aug 23, 2019
Verified Support
Hi,
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
60%
Complaints
3770
Pending
436
Resolved
2131
View all 3770 PayUMoney reviews & complaints
7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
View all PayUMoney contact information
Please note that this is a successful transaction via PayUmoney Payment Id - 268490932 at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly in order to get the status at their end.
Regards,
Team PayU