[Resolved] PayUMoney — amount has not been credited yet in my bank account. | |||||
I have cancelled the ticket (Transaction ID: [protected], Transaction Date: 23/03/18, Cancellation ID: [protected]) from IRCTC website. In the status it has been written that payment (Amount : 160) was refunded to bank (PAYUMPP), but the amount has not been credited yet in my bank account (Bank : SBI). Your prompt response is highly solicited. Was this information helpful? | |||||
Mar 29, 2018 Complaint marked as Resolved Amount has been credited after lodging a complaint. PayUMoney customer support has been notified about the posted complaint. Verified Support Mar 29, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU Transaction ID, Merchant ID and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, PayU Team | |||||
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