[Resolved]  PayUMoney — Amount was not reflected to my account and ticket :EI[protected] no response from payu money side

Address:Hyderabad

I already raised a complaint on pay u money regarding my amount on hold on april 20, the amount is 29000, later on 29 th april pay u people mailed me that its a self transcation we will refund your amount back to source account in 3-5 business days, i approved for that please refund the back as soon as possible.but till now pay u people not responded to my mail, this is really so disappoint in these covid sitautions how are keeping money on hold, it is not at all correct, please raise this complaint on high priority and solve my problem as soon as possible
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Aug 8, 2021
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
May 12, 2021
PayUMoney Customer Care's response
Hi!

As checked, your transactions are refunded. You will receive the amount in your source account within 7-10 working days (except Saturday, Sunday and bank holidays).

Regards,
Team PayU
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