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PayUMoney Complaints & Reviews

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Last updated Mar 28, 2024
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PayUMoney reviews & complaints page 64

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Y
Yogiraj Pandya
May 8, 2021
May 11, 2021
This thread was updated on May 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining regarding my payment for refund

Address:A 703 fatehsagar complex,fatehgunj ,vadodara 390002

Sir
I had purchase on date 27/04/2021
My order id is SHJ#2118
Purchased from Shop3498536
Transection id is [protected]
Amount Rs 499
Sir
Still i have not received any confirmation from seller so kindly refund my payment to me
I don't want to purchase now because it's may be proud seller so I don't buy this product from him even i didn't get any confirmation of order, delivery so it's...
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Address:Karol Bagh,New delhi
Website:www.payunow.com/jaybirent

I paid to Khushi Brands Hubb, Karol Bagh, New Delhi, on an online paying URL- PAY U money build website of his brand---https://www.payunow.com/jaybirent-- he shared for the purchase of car stereo, Mr.Rohit Singh identified himself as the owner of the firm, contact no: [protected], he already taken the settlement of the amount Rs.8909/ on 3rd May- vide settlement id T30037 from Pay u, however he stopped responding to me next day onwards, though...
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A
ASHOK . M . THOMAS
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraundant service

One Mr. Mukesh Kumar Raigar was call me. He was the one of the employee in payumoney. One voucher was credited in your phonepe from the payumoney. First You will pay the money aound 7000 ruppees . Then you get the voucher. My wife was send the money from her IOB bank through the help of phonepe. After the transaction mukesh is not responding anything. Will You please refund my amount....
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A
anku121#
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rs not add the power bank app wallet

Rs not be add power bank because rs deduct in the account...
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Dear payu team,

Yesterday on 5/5/21 I had done online shopping, payment successful but order place confirmation not received on my mobile or Email, you are requested to refund my money on urgent basis, following are the details.

Transaction no.[protected]

Transaction Amount: Rs 4499.28

Transaction Date : 05/05/2021

Also this is happening to many customer you are requested...
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M
Minal Dhawan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Zara order

I ordered frm zara and paid thro upi which was accepted by citruspay. But is not recieved by zara itself. Kindly look into this matter i need the refund ASAP
Transaction date-3 may 2021 at 10:27pm
Email id- [protected]@gmail.com
Phone no- [protected]
Card no- 6080 32XX XXXX 8644
Paid via paytm...
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S
shibuvincent
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Msu exam fees payment

Address:opp. elshaddai worship center, abraham street, puthukudieruppu, nagercoil

On date 4/5/2021, I paid rs.2125/- to msu exam fees portal through Payu. The amount has been deducted from my account but the merchant hasn’t received the payment and shows transaction pending. The transaction detail is enclosed in the picture. Kindly, refund at the earliest or update me on the transaction process and where it is stuck....
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L
laddu gopal poshak kendr
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong payment

Address:Govind Nagar Colony

I did the wrong payment please cancel the payment....
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V
Vickyshwaik
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduct money

Address:Solan Himachal Pradesh

I have top-up this web site but not receive my top up
#[protected]...
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A payment was made on May 2nd but the amount was not credited to my bank account or any further information provided. I tried refunding the amount to the original source, but now it shows the settlement is on hold. There's no way to reach customer care or the company and my money is stuck when I urgently require it!...
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S
Sankaranarayanan N
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Is payumoney helping Fraudulent transactions

Address:Haryana

I received a call from one person that he is willing to take my house on rental basis and wanted to deposit the advance amount. he wanted me to accept a request from payumoney initially for Rs 5 which i got back and second time sent a payumoney request for Rs 10000 and without being aware of his fraudulent intention, i accepted and rs. 9999 was deducted from my account thrugh google pay. I request you not to credit the amount in the beneficiary...
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P
PritiMd
Feb 26, 2023
This thread was updated on Feb 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PAYU PA*PAYU PAYMENTS GURGAON IN unauthorized transaction from ICICI credit card

Address:pune
Website:www.payumoney.com

Hi Team,

I have had multiple unauthorised transactions happening on my ICICI card and money sent to "PAYU PA*PAYU PAYMENTS GURGAON IN " .

My phone was hacked and my card details were stolen to perform these transactions and these were then validated by a stolen OTP from my phone. Below are the transaction and my card details -
01/04/2021 [protected] PAYU PA*PAYU PAYMENTS GURGAON IN 108 5, 400.00
01/04/2021...
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C
Chandramouli Padmanaban
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

One of your pay u IF srinivasan srivatsav is cheating

On 25 April I saw a ad in Facebook digital world solution for data entry job and paid 299 rs through payu transaction ID [protected] in the name of shivam srivastava still now no response I think they r fake .please follow their activities and save others from these fraud thank you...
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B
Beny.ezung
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment on school fee

Address:Nagaland Dimapur 797112

On date 27, I paid rs.923/- to NBSE school portal through Payu. The amount has been deducted from my account but the merchant hasn’t received the payment and shows transaction pending. The transaction detail is enclosed in the picture. Kindly, refund at the earliest or update me on the transaction process and where it is stuck....
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S
sanjeev8812
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess Convenience fee charged

I have paid IICD fees of Rs. 1, 60, 000/- Payment ID[protected] but convenience fee charges 5871.86 instead of 2298.14/- therefore please refund excess charged convenience fees....
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D
Divyesh P Shah
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Settlement not received feel cheated

Ticket Id: EV[protected], RA[protected], GC[protected], even after submitting all necessary documents by merchant deesha enterprises id.: 7029729 and confirmed by end user about the same to payU, payU is not doing settlement .
total 300000 is still hold by PayU and now we feel cheated.

thanking you...
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M
Mandaur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment done for mobile

I ordered a mobile phone from website shopmymobile.in with transaction ID[protected]. On successful transaction order details didn't come on email and mobile. Mobile number given by merchant is switched off. Searched on internet found fake and fraud website. So ban the site and take needful action against fake and fraud company. Cancel my order and refund amount back to me....
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A
ankur1278
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Electricity bill paid to PSPCL not received by merchant

Sir,

i paid electricity bill to PSPCL with transaction id [protected] of Rs. 363397.00- dt 14/04/2021.

as per pspcl such amount not received to merchant. Results i have to face in conveyance and financial loss . Kindly send id and reference with merchant transaction.

Because pspcl have not received payment, they have ordered to cut the connection, kindly help me and resolve the issue at the earliest....
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Address:bn reddy

My amount was on hold 29000, why they put on hold also dont know in this corona situation this payu is troubling me alot please settle my amount immediately
my ticket number is E[protected]...
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G
GANJI SAIKIRAN
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My amount was on hold till I raised a ticket :EI6879998572,till now no response from payu money side

Address:Bn reddy nagar

I am using payu money from 15 days in the starting some amounts got settlement successfully, all o[censored]s sudden 29000 put on hold for security, if you pht for security purposes this is not the correct process, literally you are troubling the customers and irritating, and this is not a small amount for your confirmation, i raised a ticket and daily following with my messages till now no bloody pay u people not responded to me, is it joke for...
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