[Resolved] PayUMoney — bescom electricity bill no [protected]

uma suryaprakash

from Bengaluru, Karnataka

Address:	560038
Website:	Bescom

On oct 16th 2018 the amount rs 2464.26 was paid for the above bill number,

Transaction id[protected], the merchant name - ani n. But the amount has

Not been updated in the bescom account, please look into this and see that the

Amount has been updated in the bescom bangalore account as soon as

Possible so that it will be deducted from the next bill.

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Jan 4, 2019

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2018

PayUMoney Customer Care's response Hi,

We'd like to inform you that your transaction id [protected] has been refunded via bank reference number [protected] from our end. Banks generally take 7-10 working days (Excluding Sat, Sun & bank holiday) to refund the amount. Please contact them for further assistance in this regards.

Team PayU

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Comments

yogesh004801

from Gurgaon, Haryana

On 1 dec 2018 i made a payment against sol.du.ac.in still fee receipt doesn't generate reference no. is [protected]
i also attached a screenshot in which screen shows payment is successful but fee receipt not generated

PayUMoney Customer Care's response, Dec 4, 2018

Verified Support

Hi,

We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU