[Resolved] PayUMoney — bsnl mobile recharge top up pending

Prasoon Parambil

from Bengaluru, Karnataka

Address:

Geeth (H), Nr: Kaipurath palam, Eranhikkal P.O, Calicut 673303.

Rechargecube team

this is to inform you that i mr sivadas my mob no: [protected] (Network operater bsnl) ctopup recharged through your app for amount rs 159/- and service charge rs 8/- total 167, on date[protected] time 03.37pm your payment id[protected], is not get topup recharged yet. I contact with bsnl customer care they replied that they didn't received any topup for these days for the amount 159. Please do the needful at immediately, until we will take necessary action for the fraudulent activity.

Regards

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May 30, 2020

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Apr 20, 2020

Updated by Prasoon Parambil PayUMoney Team

This is to inform you that I Mr Sivadas my Mob no: [protected] (Network Operater BSNL) CTOPUP recharged through your APP for amount Rs 159/- and service charge Rs 8/- total 167, On date[protected] time 03.37pm your payment ID[protected], is not get topup recharged yet. I contact with BSNL customer care they replied that they didn't received any topup for these days for the amount 159. Please do the needful at immediately, until we will take necessary action for the fraudulent activity.

Regards

Verified Support

Apr 21, 2020

PayUMoney Customer Care's response Hi Prasoon,

We regret the inconvenience caused.

As checked, this is a successful transaction via transaction Id[protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly to get the status at their end.

Regards,
Team PayU