[Resolved]  PayUMoney — challan submission

Address:Jaipur, Rajasthan, 302021

I paid a challan for bbmp property tax through axis bank at jaipur on 24/8/17. But it is not getting reflected at bbmp part.

Axis bank says they have remitted using payu mode. Bbmp has npt received so where should i find the same. My axis bank transaction no is 32211215 dated 24/8/17. Challan no is[protected]. Please do the needful. My contact no is [protected].
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Oct 29, 2017
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2017
PayUMoney Customer Care's response
Hi,

We are unable to trace the transaction details with the provided information. Request you to share the PayU Transaction id to get the status checked.

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU
Complaint comments 

Comments

I didn't not receive receipt for my payment.
Payment id:[protected]
Approached them through mail and raised a ticket. Yet no response. It has also been more than 24 business hours
PayUMoney Customer Care's response, Sep 28, 2017
Verified Support
Hi,

We would like to inform you that the TXN for the Payment Id 163219860 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU

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