[Resolved] PayUMoney — cm90004-duplicate record, but money deducted.

Meraj K

Sep 14, 2020

Address: Plot No. 1349 A/2, New Mankapur Nagpur-440030

I tried to register for cat 2020 on 14th sept 2020 at 8:50 pm. For rs 2000 payment via payu using central bank rupay debit card, it showed cm90004-duplicate record and rs 2000 was deducted from my account.

Sir the last date to apply for the registration is 16 september, 5:00 pm. The amount is deducted but registration couldn't be done.

Sir please refund my money today if possible or get my payment processed so i can register for the aforementioned cat 2020 exam before the deadline i. E 16th sep 2020 @ 5:00 pm.

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Sep 17, 2020

Complaint marked as Resolved

I registered this complaint then 'I also raised a query in the help desk section of CAT website and specificed the situation there', then next day sometime near afternoon when I checked the checked the CAT webiste it showed 'your application is accepted' notification.

PayUMoney customer support has been notified about the posted complaint.

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Comments

Benjamin Giovanni

Oct 16, 2020

Ordered through PayU through phonepe I still didn’t receive my 3800₹ back need help and support because it is hard earned money Details of failed transaction

PayUmoney
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Dear BENJAMIN

We noticed that your transaction with DCI has failed.

Following are the transaction details:

Merchant Name DCI

Payment Amount 3873.96

Payment Id [protected]

Merchant Website/Store https://www.dcigiftcard.com

Date/Time of Payment [protected]:39:36.0

Failure Reason Transaction Dropped

Merchant: dcigiftcard