Claimed

PayUMoney Complaints & Reviews

3
Last updated Mar 28, 2024
Complaints 3770
Resolved
2131
Unresolved
1639
Quick Links
Statistics
Share
Contacts

File a complaint to PayUMoney

Having problems with PayUMoney?

File a complaint and get it resolved by PayUMoney customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PayUMoney
Customer Service Contacts

PayUMoney Website

PayUMoney Head Office Address

7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32
Gurgaon
Gurgaon District
Haryana
India
122002

PayUMoney reviews & complaints page 83

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
This is praveen sahu, today i was doing the registration for comedk and my amount 5000 has been stucked in the gateway hence, i got the transaction id as well but i am not able to see the registration successfull page. This the second time i am facing guys tomorrow is the last date for the registration, many of the student facing this problem kindly do the needful..

Application no.= hcu065352
Name=praveen sahu
Translation...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I have made a payment of 760 on 11th september. My payment id[protected]
But the vendor havent received the payment yet and thats why my order has been canceled without letting me know.
Trying to contact you over a phone call but none of you contact number exists.
Its been 3 days where is my money?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ayush._.gt
Jan 3, 2022
This thread was updated on Jan 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cm90004 - duplicate record with payu

I tried to register for counselling of comedk on 13th sept 2020. For rs 5000 payment via payu using rupay debit card, it showed cm90004-duplicate record and rs 5000 was deducted from my account.

The last date to apply for the registration is 15 september. I am very tensed as the amount have already been deducted but the registration was not done.

Please refund my money today if possible or get me registered for...
+1 photos
Helpful
36 other people found this review helpful
36 found this helpful
8 Comments
Report
Copy
V
Vidula Patil
Report
Copy

wizpad z1 pro tablet

Address:52/2455 Sai darshan Gandhi nagar bandra East Mumbai 400051

I have booked wizpad z 1 pro tablet by payment to payumn id[protected] by debit card which shows payment successful but no confoirmation from merchant received so far. Date of payment 7/9/2020....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Debayan Ghosh Dastider
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment issues with payu

Address:9th Floor, Bestech Business Tower, Sohna Road, Sector 48, Gurugram - 122004, Haryana, India
Website:api.payu.in/public/#/2c53a85cc2deb29f54fd323df33e346e/paymentoptions

I tried for registering for counselling for comedk. For rs 5000 payment via payu using rupay debit card, it showed cm90004-duplicate record and rs 5000 was deducted from my account.

Then again i tried with a different account with a different rupay debit card and it showed the same, that is, cm90004-duplicate record.

I am very tensed regarding both the money and the registration since the last date is september...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lokesh jhabak
Report
Copy

settlement is on hold.

My customer has make a successful transaction for led tv and day time payu money has also given successful transaction msg. Now the settlement is on hold....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
byjuezhumavil
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment debited but merchant not received and refund pending

I made a transatction through payumoney and the amount is debited from my account but not received by merchant. I lodged a complaint to bank. Bank informed be that the amount is received by payu money. Request kindly to refund the amount. The transaction details are given below. As per merchant this amount is not received at his end.

Amount involved (Order amount)-rs.425/-
Date of transaction[protected]
Merchant...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
M.C. BHAGAT
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online financial fraud

Dear team,

Pls help for me regarding online financial fraud my indusind bank a/c.

I am trying payumoney phone no.[protected] but not connect your payumoney contact no.

Already complaint cyber crime and bank.

My concern not share any otp and other information like card details in frauder.

Only call received no. +91 [protected] and verified my mobile no as phonepay...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Please Provide me full details of this Transaction ID[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
smenon2810
Oct 7, 2021
This thread was updated on Oct 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payu gateway - epost office - amount debited but transaction showing incomplete

I tried to buy stamps from epost office from their online portal (www.epostoffice.gov.in).
I paid 2290/- and the amount got debited from my account but the transaction status is shown as incomplete.

Philately transaction no. Phi[protected]
Payment gateway id: 187790
Transaction date:[protected]:34:00 am
Amount: 2290
Status: incomplete

The payment gateway was payu.
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
J
jogenstaan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My settlement is hold for many days

Address:4th Floor, Pearl Tower, Plot No 51, Institutional Area, Sector 32, Gurugram, Haryana 122001.
Website:www.payu.in

My customer had placed order 30 aug 2020, 31 August 2020 and 03 September 2020. But my settlement is just got hold and not releasing to my account. I already submitted relevant proof for the orders status and also raised many tickets but not get any reply till yet. My customers demanded me for refund, but these creep company nor depositing into my account or refunding to my customers. Kindly refund or deposit into my account. They have no...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anandita Doda
Report
Copy

Refund not credited till now

Address:D 16 Ridhhi Sidhhi Enclave, Sri Ganganagar

The transaction has been failed but amount has still not been refunded to my account. I have to pay my college fees and I don't have extra money to pay it again. i would request you to please refund the amount very soon as the last day to pay the fees is today itself....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sirisha RameshKumar
Report
Copy

Fraudulent transaction from my credit card

A fraudulent transaction had happened from my credit card on july 29, 2020 Have reported it to my bank nd my bank nd mailed u asking for the details of the merchant. V hav also mailed the merchant askin for refund of money. But there is no reply from the merchant. I want back my money 2 be refunded my card from the merchant/payumoney. How can i escalate and get back my money....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Hari hara nagar first line ONGOLE, Marvel nivas

I have ordered a shirt and the payment was sucess but it was not booked...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Team, payu money as put on hold my settlement for 2 transaction worth rs. 8507 & 425 having invoice number invt1n5v2u9h7p200907 payumoney refernce id[protected] &[protected]. I don't have any invoice as i am an advocate and advocate don't require the gst no. And payment received for my consultation fees at upfront which was pending since 15 days with clinet now client was sit just infront of me and after requesting he makes the payment thorugh...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
siddhant bhavsar
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding payment deducted but order not placed

Address:AURANGABAD
Website:aumc.aurangabadmahapalika.org/EIPPROD/pgway/index.jsp

Dear sir/madam,
I have paid aurangabad property tax through payu money rs.1595.40/- on dtd.25/08/2020 on behalf of prafulla tanaji patange property tax.
Amount has been deducted from my account but receipt not generated on aurangabd muncipal site. My property tax penalty is increasing day by day.

Please do the needful...

Supporting attached......
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Saquib Jawed
Report
Copy

Didn't receive my fee receipt

My transaction is successful but I didn't get receipt of that transaction....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dasdipak
from Tinsukia, Assam
Report
Copy

Non receipt of items purchased

On 15th and 16th August '20 I purchased items through your payment gate way, but sorry to say that I haven't received the items as yet . Though I wrote to the Marchant no response from them as yet . Please resolve the issue at the earliest....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Baba Jacksparrow
Report
Copy

Money fraud

Address:Karnatak,Banngloro

My money did not payed for my own original work...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I applied to recharge my IDEA Mobile through PAYUMONEY with Rs. 379/- although amount has been debited from my Bank but shown Transaction failed. Transaction ID[protected]-2020.

Till today, I have neither received back my money from PAYUMONEY nor recharge of my Mobile.

I request, please look into the matter and resolve.

With best regards
JITENDRA SINGHANIA...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy